User's Manual

10.2 Red failure LED
A flashing red LED means that the terminal is out of service. Please contact the
technical department and provide the following information:
• Failure code number;
• Failure message as per list below;
• If possible, a test ticket.
Code Failure message Problem Solution
420A
D
ETECTION
PAPER JAM
Printer or ticket bowl jammed
(option).
Remove the paper from the
ticket circuit.
4000
ON-LOAD BATTERY
MEASUREMENT
The buffer battery voltage is
too low when idle.
Change the battery.
4001
NO-LOAD BATTERY
MEASUREMENT
The buffer battery voltage is
too low when idle.
Change the battery.
4101 COIN BOX COIN FAULT
The coin box cannot accept
any more coins.
Collect the coins.
4103
NO END OF
COLLECTION
Collection door not properly
closed.
Check if the doors are closed
correctly.
4200
PRINTER FAILURE,
FEED
Printer blocked or failed. Check printer operation.
4201
PRINTER FAILURE,
CUTTING
Printer blocked or failed. Check printer operation.
4202
PRINTER FAILURE,
FEED SENSOR
Printer blocked or failed. Check printer operation.
4203
PRINTER FAILURE,
CUTTING SENSOR
Printer blocked or failed. Check printer operation.
4204
NO PAPER
PRINTER
No more tickets. Change the ticket roll.
4205
PRINTER FAILURE,
DIALOGUE WITH MAIN
BOARD
Printer blocked or failed. Check printer operation.
7000
D
OOR OPEN
TICKET FORBIDDEN
The housing door is open.
Check if the housing door is
closed correctly.
7001
COIN JAM
DETECTED
Coin or object jammed in
selector.
If no return, open the housing
door to clear the coin tube.
Data cannot be downloaded when failures 4000, 4001 or 4002 occur.
Displaying and clearing failures
This procedure is identical as with the green warning LED above. Use function
DIAGNOSTICS.
Strada Rapide - Operation manual
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