User's Manual

10.3 Removable cash box failure codes
In the event of any malfunctioning of the removable cash box:
• If the terminal offers the facility to use several payment methods, the
collection malfunctioning LEDs are green and payment with coins is
impossible, but payment by card remains possible.
• If payment with coins is the only payment method, the malfunctioning LEDs
are red.
Code Failure message Problem Solution
9001 COMM. FAULT MCB
Communication problem between
MB and cash box
Contact the technical
department
9003 MCB. LOCK FAULT
The cash box activator cannot be
locked
Contact the technical
department
9004 MCB. UNLOCK FAULT
The cash box activator cannot be
unlocked
Contact the technical
department
9005 MCB TM FAULT
The cash box cannot be detected
when the door is closed.
Complete the collection
This fault is cancelled
automatically when a
collection is completed
correctly (cash box present
and door closed)
9006 MCB SENSOR FAULT Cash box sensors faulty
Contact the technical
department
9007 MCB SENSOR FAULT The door is not closed
Contact the technical
department
9008 MCB PROG. FAULT
The cash box has not been
programmed correctly
Contact the technical
department
9009 MCB FAULT FAULT
The cash box sensors have
changed status away from a
collection, leading to a suspected
fraud attempt
Contact the technical
department
900A
MCB COLLECTION NOT
COMPLETED FAULT
The main board power supply has
been cut off during a collection
phase.
Contact the technical
department
Strada Rapide - Operation manual
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