User's Manual

12. Troubleshooting
Always switch the terminal off with the On / Off switch on the main board.
Symptom Problem Solution
Electrical
failure.
The parking terminal
does not operate if
the buffer battery
voltage is low.
Refer to the
"Tickets" section for
obtaining voltage
measurements.
Change the buffer battery if the
voltage < 10 volts.
 Large number of ticket transactions
in a very short time.
 Solar panel covered, damaged or
disconnected. Check the panel for
dirt, especially in the autumn and
early spring. Dust, leaves and other
objects can cover the panel.
 Faulty buffer battery which does
not retain a sufficient charge.
Contact the technical service to
determine the reason for insufficient
charging.
Ticket jam.
The printer motor is
working but does not
issue tickets.
The starting edge of
the ticket is jammed
in the printer or
bowl.
• Open the housing door and
inspect. The jam is generally
visible.
• Pull the paper up to remove it
from the printer.
• Reload and check if the printer is
operating correctly as stated in the
"Replenishing supplies - Ticket roll"
section.
The red
collection
indicator is
flashing
Collection not
possible
Check the key/lock interface.
Try with another collection key.
If that does not succeed. Contact the
technical department for repairs.
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