Manual

10
Horizon Hobby, Inc. guarantees this merchandise to be
free from defects in material and workmanship at the
date
of purchase. This warranty does not cover any
component
parts, or damage by use or modification.
In
no case shall Horizon Hobby’s liability exceed the
original
purchase cost of this item. Further, Horizon
Hobby
reserves the right to change or modify this
warranty
without notice.
This
warranty covers only those products purchased
from an authorized Horizon Hobby dealer. Third party
transactions
are not covered by this warranty. Proof of
pu
rchase is required for warranty claims. Due to the
natu
re and operation of your Typhoon
™
3D,
the
warranty does not extend beyond the initial
pre-use testing. Carefully check the parts and operation
BEFORE
your first use. If you discover defects during
pre-use testing, please call our Product Support Team
toll-f
ree at 1-877-504-0233 for technical support.
In
that Horizon Hobby has no control over the final
assembl
y, or material used for final assembly, no
liability
shall be assumed nor accepted for any
damage
resulting from use by the user of the final
user-assembled
product. By the act of using the user-
assembled
product, the user accepts all resulting
liabilit
y. Please note that once assembly has been
sta
rted, you must contact Horizon Hobby, Inc. directly
regarding any warranty questions. Please do not
contact
your local hobby shop regarding warranty
issues.
This will enable Horizon to better answer
your
questions and service you in the event you need
warranty
assistance.
Horizon
Hobby, Inc. reserves the right to inspect any
and
all equipment involved in a warranty claim. Repair
or
replacement decisions are at the sole discretion of
Horizon
Hobby, Inc. Collateral damage is not covered
under
this warranty. If you, as the buyer or owner,
are not prepared to accept the liability associated
with
the use of this product, you are advised to return
it
immediately in new and unused condition to the
place
of purchase.
If
you have any questions concerning your ParkZone
™
Typhoon 3D, please contact our Product Support
sta
ff toll-free at 1-877-504-0233.
If
your plane requires inspection, please follow
these
steps in order to return it to us:
1.
Call our Product Support team for
return authorization.
Warranty and Follow-Up Procedures
2. Use the “Service and Repair Checklist” from
ww
w.horizonhobby.com under the support tab
or
write a detailed letter that includes:
• Your name, address, home phone number, and
daytime
phone number;
• A list of the products being shipped for inspection
or
repair;
• A detailed account of the type of problems you are
incurring;
and
• The payment method you wish to use for any
pu
rchases or charges, including credit card type,
numbe
r, expiration date and your name as it
appears
on the card.
3.
Submit proof of purchase, including purchase date
and
retailer information.
4.
Make sure that the batteries are unplugged and
removed. Please use packing material to separate
them
from your Typhoon 3D.
5.
Pack all components and accessories in the original
box,
and then pack it in a sturdy box with packing
materials
for safe shipping.
6.
For inspection and/or repair, please ship your
product to:
Horizon
Service Center
Attn:
ParkZone Department
4105
Fieldstone Road
Champaign,
IL 61822
We suggest you ship your Typhoon 3D via a carrier
that p
rovides package tracking and/or signature required.
Horizon
Hobby, Inc. is only responsible for product
once
it arrives and is accepted at our facility. Most
carriers
require optional insurance to cover damage or
loss
in transit, so please consider this when shipping
me
rchandise.
Warranty Service
Providing all warranty conditions have been met,
defective
parts will be repaired or replaced without
cha
rge and shipped to you via ground freight prepaid.
Again,
crash or other collateral damage or expense is
not
covered under warranty. Proof of purchase date and
location
is required for all warranty service.
Non-Warranty Service
If our inspection finds the repair cost exceeds $50 or
mo
re than 50% of the value of your product, we will
contact
you with a repair estimate and advise you of
the
available options.
If
you have any warranty questions that have not been
answe
red by the information listed above, please call
our
Product Support staff at 1-877-504-0233.