Installation Manual
Table Of Contents
- A. Safety Information 3
- B. Other Conventions 5
- A. Overview of Installation 7
- B. Required Materials (Not Supplied) 7
- C. Design the Installation 7
- D. Install the Battery Charger 9
- E. Install the Order Point Speaker and Microphone Assemblies 12
- F. Install the Vehicle Detector(s) 13
- G. Assemble the PAR Drive Thru Headset G5. 13
- H. Install the Basestation 15
- I. Connect the Components 17
- J. Basestation to Component Wiring 20
- K. Auxiliary Detector Relays 21
- L. Installing Accessory Boards in the Basestation 23
- M. Power Up 26
- A. Enter Configuration Mode 28
- B. Navigating the Basestation Display 28
- C. Finding the MAC Address of the G5 Basestation 30
- D. Configuring with a Computer 30
- E. Logging into the Base Station with a PC 31
- F. Switching Between Lane1 and Lane2 31
- G. Menu Options for Lane1 and Lane2 32
- H. Change Basic Volume Settings 33
- I. Change Noise Reduction Level 39
- J. Set System Date and Time 39
- K. Change Global Settings 39
- L. Haptics “Vibration” Alerts and Blue LED Alerts on Headsets 42
- M. Order Taking Modes Setup 43
- N. Change Site Scheduling 43
- O. Change Site Information 44
- P. Digital IO Setup 45
- Q. Change Passcodes 45
- R. Split and Cross Lane Mode 46
- S. Installer Setup 46
- T. Factory Setup (Restore Factory Defaults) 47
- U. Create and Load Templates 47
- V. Reboot System 47
- W. Check the Revision Levels 48
- 1. Overview
- 2. Installation
- A. Overview of Installation
- B. Required Materials (Not Supplied)
- C. Design the Installation
- D. Install the Battery Charger
- E. Install the Order Point Speaker and Microphone Assemblies
- F. Install the Vehicle Detector(s)
- G. Assemble the PAR Drive Thru Headset G5H1
- H. Install the Basestation
- I. Connect the Components
- J. Basestation to Component Wiring
- K. Auxiliary Detector Relays
- L. Installing Accessory Boards in the Basestation
- M. Power Up
- 3. Configuration
- A. Enter Configuration Mode
- B. Navigating the Basestation Display
- C. Finding the MAC Address of the G5 Basestation
- D. Configuring with a Computer
- E. Logging into the Basestation with a PC
- F. Switching Between Lane1 and Lane2
- G. Menu Options for Lane1 and Lane2
- H. Change Basic Volume Settings
- Inbound Microphone Volume
- Outbound Talk Volume
- Vehicle Alert Volume
- Outbound Greeter Message Volume
- Change the Monitor Volume
- Inbound Listen
- Outbound Talk
- Vehicle Present
- Vehicle Approach
- Page Messages
- Greeter Messages
- Monitoring Audio Separately for the Two Lanes
- Change the Night Volume
- Registering Headsets
- Add Headsets
- Remove Headsets
- List All Headsets
- Resetting Inactive Days
- Checking Headset Software Revision
- Identifying Headset Serial Number
- I. Change Noise Reduction Level
- J. Set System Date and Time
- K. Change Global Settings
- L. Haptics “Vibration” Alerts and Blue LED Alerts on Headsets
- M. Order Taking Modes Setup
- O. Change Site Information
- P. Digital IO Setup
- Q. Change Passcodes
- R. Split and Cross Lane Mode
- S. Installer Setup
- T. Factory Setup (Restore Factory Defaults)
- U. Create and Load Templates
- V. Reboot System
- W. Check the Revision Levels
- X. Change the Microphone Preamp Gain
- Y. Installer Access
- 4. Troubleshooting
- 6. Appendix: Basestation Specifications
- 7. Appendix: Induction Loop and Vehicle Detector Board Specifications
- 8. Appendix: G5 Charger Specifications
- 9. Appendix: Best Practices
- 10. Appendix: PAR Acoustic Kit Installation Guide
- 11. Appendix: Loop and Cable Condition Test
- 12. Appendix: Upgrading a Single Lane Basestation to a Dual Lane
- 13. Index
52
Installation Instructions G5 Release A
Problem
Possible Cause
Solution
The “hands free” function does not
work.
The system is operating in half duplex
mode.
Hands Free is disabled in half duplex
mode.
Hands free order taking mode not
selected.
Select hands free order taking mode in
the basestation.
No vehicle alert tone in headset.
Backup switch not completely pressed
(i.e., one of the other two buttons is
pressed).
Press the other button into the correct
location.
XT-1Headset(s) amber LED flashing
G5 Headset(s) Green & Red LED
flashing.
Headset(s) not registered.
Register the headset(s).
Headsets say “Out of Range”.
Possible WiFi congestion in the store.
Move the operating channels on all the
WiFi Access Points to Channel 11.
A WiFi Access Point (to provide WiFi to
dining guests) is very close to the
basestation
Move the Access Point to at least 15 feet
away from the basestation.
You are operating the headset outside of
its normal operating range of the store
environment.
Walk the headset back towards the
basestation. If the range to this area is
required, consider installing a PAR Range
Extender. Call for authorized service to
help.
Inbound and Outbound audio
completely lost on headset and/or
on ALL headsets.
Unplug the power to the basestation,
wait for a couple seconds and re-plug
the power to the basestation.
The basestation displays the
message “MSP FAIL: No Memory
left for Allocation”.
Vehicle detection or other GPIO is
active during the boot process.
Unplug the power to the basestation,
wait for a couple seconds and re-plug
the power to the basestation.
The basestation displays the
message “Info audio test failed –
rebooting”.
Unplug the power to the basestation,
wait for a couple seconds and re-plug
the power to the basestation.
IMPORTANT NOTE
Basestation Reboot Time
Anytime you reboot the basestation either by:
•
Using Menu option 17 of the System Menu (as described in “Reboot System” on page 47).
•
Disconnecting the main power to the basestation, waiting for 10 seconds, and then connecting the power
back to the basestation,
it may take anywhere between 2:40 minutes to 3:15 minutes for the basestation to become operational.
You can either disconnect the power to the basestation by unplugging the:
•
Barrel Plug at the basestation (after removing the cover to the basestation) or
•
3-pin plug to the wall socket (that provides the power).
Both procedures are illustrated in Figure 28.