User's Manual

APPENDIX: Troubleshooting
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ENGLISH
Troubleshooting
1. The device powers off automatically.
• The battery power is depleted. Charge the battery.
2. No sound comes out from the device.
• Check whether the volume is set to mute. Press the volume keys to adjust
volume.
• Check whether the music file is damaged, try other files to test.
3. Cannot copy a file to the micro SD card.
• Check whether the micro SD card capacity is full.
• Try to delete or move some files to free space.
4. Cannot connect to the Internet.
• Check whether the device is connected to a wireless network.
• If no wireless network is available, try to use the SIM card’s data network
connection.
• The battery may be too low. Network connectivity uses more power. Be
sure to charge the battery.
5. Captured photos are too dark.
• Check whether the flash mode setting is set to Off. To enable the flash
usage during photography, set the flash mode setting to On.
• Turn on the room light or go outdoor to take pictures.