POS Terminal SP-820 User Manual
Copyright This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written consent of the author. Disclaimer The information in this document is subject to change without notice.
Safety information Before installing and using the SP-820, take note of the following precautions: • Read all instructions carefully. • Do not place the unit on an unstable surface, cart, or stand. • Do not block the slots and opening on the unit, which are provided for ventilation. • Do not push objects in the ventilation slots as they may touch high voltage components and result in shock and damage to the components. • Only use the power source indicated on the marking label.
FCC Statement This device has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules, these limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment. This device generates, uses and can radiate frequency energy and, if not installed and used in accordance with this manual, may cause harmful interference to radio communications.
TABLE OF CONTENTS CHAPTER 1 GETTING STARTED ������������������������������������������������ 1 Unpacking the machine ��������������������������������������������������������������������������������1 Checking the package contents ��������������������������������������������������������������������2 Identifying components ���������������������������������������������������������������������������������3 Connecting peripheral devices �����������������������������������������������������������������������6 C
CHAPTER 3 UPGRADING COMPONENTS ������������������������������� 33 Safety and precautions �������������������������������������������������������������������������������33 Before you begin �����������������������������������������������������������������������������������������34 Upgrading the hard drive �����������������������������������������������������������������������������35 APPENDIX ���������������������������������������������������������������������������������� 37 Troubleshooting �������������
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CHAPTER 1 GETTING STARTED This chapter describes the procedures from unpacking the SP-820, to powering it on. The following topics are described.
Checking the package contents After you unpack the device check that the following items are included. SP-820 Driver CD with drivers and the user manual PDF file. Adapter If any item is missing or appears damaged, contact your dealer immediately.
Identifying components This section describes the parts and connectors on the machine. Front-right view 1 2 3 4 5 Figure 1.
Rear view 1 2 3 4 5 Figure 1.
I/O connectors 1 2 3 7 8 9 4 10 5 11 6 12 Figure 1.
Connecting peripheral devices Peripheral devices such as a printer or scanner can be connected to the machine. Refer to the user manual of the device you are connecting for instructions on installing drivers where needed. Cashdrawer USB Compliant devices Adapter Monitor Keyboard MR HS AA CD OH SD RD TR ADSL modem or router Monitor Power Printer Figure 1.5 Connecting peripheral devices Do not plug a phone line into the RJ-45 (ADSL or router) connector. Doing so can damage the connector.
Connecting a cash drawer Refer to the following to connect a cash drawer. The cash drawer RJ-11 connector is DC+24V. Ensure the cash drawer to be connected matches this power specification. IMPORTANT 1. Flip up the LCD panel 2. Remove the screw from the IO panel cover and remove the cover. You can find the I/O panel is at the bottom of the LCD panel. 3. Connect the RJ-11 cable from the cash drawer to the RJ-11 connector on the I/O Panel. 4. Return the LCD panel back to the original position.
Powering the machine on and off Refer to the following to power on and off the machine. 1. Flip up the LCD panel 2. Remove the screw from the IO panel cover and remove the cover. You can find the I/O panel is at the bottom of the LCD panel. 3. Connect the power cable to the DCIN connector located on the right side of the SP-820 I/O panel. 4. Plug the power cable into an electrical outlet. CAUTION Using adaptor higher than 12V/12.5A may damage the system. 5.
CHAPTER 2 BIOS SETUP The primary function of the BIOS (Basic Input and Output System) is to identify and initiate component hardware. The BIOS parameters are stored in non-volatile BIOS memory (CMOS). CMOS contents don’t get erased when the computer is turned off. The following topics are described in this chapter.
Entering the Setup Utility When you power on the system, BIOS enters the Power-On Self Test (POST) routines. POST is a series of built-in diagnostics performed by the BIOS. After the POST routines are completed, the following message appears: Press DEL to run Setup Press the delete key to access the BIOS Setup Utility: Figure 2.1 Main BIOS screen BIOS navigation keys The BIOS navigation keys are listed below.
Using BIOS When you start the Setup Utility, the main screen appears. The main screen of the Setup Utility displays a list of the options that are available. A highlight indicates which option is currently selected. Use the cursor arrow keys to move the highlight to other options. When an option is highlighted, execute the option by pressing . Some options lead to pop-up dialog boxes that prompt you to verify that you wish to execute that option.
Main Screen This screen includes System BIOS Information, Processor, System memory and displays the System Time and System Date. Figure 2.2 Main Screen System Overview This screen displays System BIOS Information, Processor, System memory, System Time and System Date. System Time/ System Date The System Time and System Date items show the current date and time held by the machine. To set the time and date use the Tab key to move from field to field. Simply type the new number required.
Advanced Settings This setup screen includes sub-menus for APCI Configuration, CPU Configuration, SATA Configuration, USB Configurations, Super IO Configurations and Hardware Health Configuration. Figure 2.
ACPI Settings Figure 2.4 ACPI Settings sub-menu Enable Hibernation This item allows user to enable or disable the hibernation feature for OS. This option may be not effective with some OS. ACPI Sleep State Use this item to define how the system suspends. In the default, S1 only (CPU Stop Clock), the suspend mode is equivalent to a software power down.
CPU Configuration Figure 2.5 CPU Configuration sub-menu Active Processor Cores This feature allows you to increase or decrease the number of active processor cores. Limit CPUID Maximum When enabled, the processor will limit the maximum CPUID input value to 03h when queried, even if the processor supports a higher CPUID input value. When disabled, the processor will return the actual maximum CPUID input value of the processor when queried.
SATA Configuration Figure 2.6 SATA Configuration sub-menu SATA Controller(s) Use this item to enable or disable the on-chip SATA controller. The default setting is Enabled. SATA Mode Selection This item is used to configure SATA mode. The default setting is IDE. IDE Legacy / Native Mode Selection This item allows you to select IDE mode. Select Legacy mode for old OS such as Windows 98/2000. Select Native mode for Windows XP and later version.
USB Configuration Figure 2.7 USB Configuration sub-menu Legacy USB Support When enabled, the BIOS will enable legacy support for USB keyboards, mice and floppy drives. You will be able to use these USB devices even with operating systems that do not support USB. EHCI Hand-Off This item allows you to enable support for operating systems without an EHCI hand-off feature. USB transfer time-out This item allows you to specific the USB transfer timeout value for control, bulk, and interrupt transfers.
Super IO Configuration Figure 2.8 Super IO Configuration sub-menu Serial Port x Voltage select This item allows you to set voltage for a serial port. Watch Dog Degree This item allows you to determine the functional degree of Watch Dog. Watch Dog Timer When select any time period, the Watchdog Timer will be enabled after that time period passes, every time the system boots up. It will monitor the time taken for each task performed by the operating system.
Serial Port x Configuration Figure 2.9 Serial Port x Configuration sub-menu Serial Port x This item allows you to enables or disables a serial port. Change Settings This item allows you to specific IO address and IRQ for the serial port.
Parallel Port Configuration Figure 2.10 Parallel Port Configuration sub-menu Parallel Port This item allows you to enables or disables the parallel port. Change Settings This item allows you to specific IO address and IRQ for the parallel port. Device Mode This item allows you to set the data transfer protocol for the parallel port. There are four options: Standard Parallel Port Mode, EPP Mode (Enhanced Parallel Port), ECP Mode(Extended Capabilities Port), and ECP & EPP Mode.
H/W Monitor Figure 2.11 Hardware Monitor sub-menu Shutdown Temperature This item allows setting the shutdown temperature. Once enabled, the machine will automatically shutdown when the temperature reaches the limit specified.
CPU PPM Configuration Figure 2.12 CPU PPM Configuration sub-menu EIST This item allow you to enable or disable EIST (Enhanced Intel Speedstep Technology). When enabled, CPU will reduce power consumption. CPU C3 Report This item is used to enable or disable CPU C3 report to OS. CPU C6 Report This item is used to enable or disable CPU C6 report to OS. CPU C7 Report This item is used to enable or disable CPU C7 report to OS.
Chipset Settings This screen allow you to configure the chipset options. Figure 2.13 Chipset Settings Screen System Agent (SA) Configuration Figure 2.
PCH IO Configuration Figure 2.15 PCH IO Configuration sub-menu Onboard LAN Use this item to enable or disable the onboard LAN controller. The default setting is Enabled. Onboard LAN OPROM This feature allows you to enable or disable the onboard LAN boot ROM to boot system. Mini PCI Express Port This item allows you to enable or disable the Mini PCI Express device. ASPM This item is used to select the level of PCI Express Active State Power Management.
USB Configuration Figure 2.16 USB Configuration sub-menu EHCI1, EHCI2 These item allow you to enable or disable USB 2.0 support.
Graphics Configuration Figure 2.17 Graphics Configuration sub-menu GTT Size This field allows you to select how much system memory can be allocated to GTT. Aperture Size This field allows you to select how much system memory can be allocated to graphics chip for video purposes. The aperture is a portion of the memory address range dedicated to graphics memory address space. Host cycles that hit the aperture range are forwarded to the graphics chip without any translation.
Panel Scaling This item allows you to determine how various resolutions appear on your screen. Option Description Auto The scaling unit on your graphics card will rescale the image before it reaches your LCD display. This option results in the best image quality. Off The image isn’t scaled at all, but instead your LCD display will run at its maximum resolution and the image will display in the centre of your LCD display. This may result in a black border around the sides of the image.
Memory Configuration Figure 2.18 Memory Configuration sub-menu Memory Frequency Limiter This item allows you to set the maximum frequency of system memory. Max TOLUD This field allows you to select the maximum value of TOLUD. Dynamic assignment would adjust TOLUD automatically based on largest MMIO length of installed graphic controller. MRC Fast Boot MRC Fast Boot can speed up system cold booting. This item allows you to enable or disable it.
Boot Settings This screen allow you to configure the boot options. Figure 2.19 Boot Settings Screen Setup Prompt Timeout This item allows you to select the number of seconds to wait for setup activation key. Bootup Numlock State This item is used to select the Power-on state for Numlock. Full Logo Screen display This item enables you to show the full screen logo on the bootup screen. Option ROM Messages This item allows you to set the display mode for option ROM.
Security Settings This screen allows you to configure the system security settings. Figure 2.20 Security Settings Screen Create or Change Adminitrator/ User Password An administrator password takes precedence over a user password, and the administrator can limit the activities of a user. To create or change a password, follow these steps: 1. Highlight the item Administrator/ User Password on the Security menu and press . 2. The password dialog box appears. 3.
Save & Exit This screen allows you to load default setting values, save changes and discard changes. Figure 2.21 Save & Exit Screen Discard Changes and Exit Highlight this item and press to discard any changes that you have made in the Setup Utility and exit. When the dialog box appears, press to discard changes and reset, or press to return to the menu.
32 CHAPTER 2 BIOS SETUP
CHAPTER 3 UPGRADING COMPONENTS This chapter describes how to upgrade components for the SP-820. The following topics are described. • Safety and precautions on page 33 • Before you begin on page 34 • Upgrading the hard drive on page 35 Safety and precautions Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on computers that are still connected to a power supply can be extremely dangerous.
Before you begin Make sure you have a stable, clean working environment. Dust and dirt can get into components and may cause malfunction. Adequate lighting and proper tools can prevent you from accidentally damaging the internal components. Most of the electrical and mechanical connections can be disconnected by using your fingers. It is recommended that you do not use needle-nosed pliers to disconnect connectors as these can damage the soft metal or plastic parts of the connectors.
Upgrading the hard drive Refer to the following to remove and replace the hard drive. 1. Turn off the device properly through the operating system. 2. Disconnect the power cord from the power outlet. 3. Remove the screw form the hard drive compartment cover and slide the cover to the right as it shown on the picture. 4. Remove the screw from the hard drive tray. 5. Slide the hard drive disk up as it shown on the picture. 6. Remove the hard drive tray. 7.
36 CHAPTER 3 UPGRADING COMPONENTS
APPENDIX This appendix describes locating and solving problems that you may encounter while using the SP-820 POS. Troubleshooting Often after time spent troubleshooting, the problem is traced to something as simple as a loose connection. Check the following before proceeding to the problem-specific solutions. Tips for Troubleshooting In each problem-specific section, try the steps in the order suggested. This may help you to solve the problem more quickly.
Message Errors at POST If the BIOS detects an error during the POST, a message is displayed. Refer to the following table for a list of the errors that display. WARNING The system uses a 3V CR2032 battery (CMOS battery) mounted on the mainboard to keep time. There is a risk of explosion if the wrong battery type is used when replacing. Dispose of used batteries according to local ordinance regulations. ERROR MESSAGE CMOS BATTERY HAS FAILED CAUSE SOLUTION The CMOS battery is depleted.
General Problems Refer to the following general problems you may encounter. PROBLEM SOLUTION The display screen is dark. Make sure that the SP-820 is not in suspend mode. An incorrect date and time are displayed. Correct the date and time using the DOS DATE and TIME commands or the options in the Setup Utility. (You can also set the date and time in Windows by double clicking the clock on the task bar or in the control panel.
Having the SP-820 Serviced If you are unable to solve the problem, you should have the terminal serviced. Pack the terminal in the original carton. (See “Unpacking the SP-820” on page 1.) Include a description of the problem and a checklist of the steps you took when trying to fix the problem. The information may be useful to the service personnel. Return the terminal to the place you purchased it.
Specifications Item SP-820 CPU Type Intel®1037U (2M Cache, 1.80 GHz) LCD 15” Active TFT color LCD, resolution 1024 x 768 Touch 5-wire Resistive touch (PS2 interface), Capacitive touch(option) Memory 204pin DDR3 SO-DIMM 1GB (2 DIMM Sockets up to 16 GB) Ethernet 10/100/1000 Mbps Gigabit Ethernet Storage Internal 2.
Expansion Options 1 * Mini PCI-e, Support Wireless LAN module 3 tracks magnetic reader Optional Peripherals Customer display module (2 x 20 VFD) Biometric Reader, Smart Card Reader, I-Button, RFID reader Operation System Window XP, POS Ready2009 ,Window 7, POS Ready7, Window 8, Linux (Ubuntu) Power Supply AC100~240V/DC+12V, 90 watt power adaptor Dimensions Physical:360mm (W) x233mm (D) x 323mm (H) Operating Temp 0°C ~ +40°C Storage Temperature -20°C ~ +60°C Humidity 15%~80% Certification C
