Installation Instructions
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-459-3267, 9 a.m.- 5 p.m. Central time.
PROBLEM SUGGESTED REMEDY
1. Fan does not start 1. Check main and branch circuit fuses or circuit breakers.
2. Check power supply wire connections to fan and switch wire connections in switch
housing.
CAUTION: Make sure main power is turned o.
3. Make sure forward/reverse switch pushed completely up or down. Fan will not operate
when switch is in the middle.
4. Make sure that the wall control is turned ON.
1. Make sure all screws in motor housing are snug, but not overtightened.
2. Make sure the screws which attach the blade arm to the motor are tight.
3. Make sure wire connectors in switch housing are not rattling against each other or
against the interior wall of the switch housing.
CAUTION: Make sure main power is turned o before entering switch housing.
4. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT
USE a Solid State variable speed control.
1. Ensure all blades are screwed rmly into blade arms.
2. Ensure all blade arms are tightened securely to motor.
3. Ensure canopy and mounting bracket are tightened securely to outlet box and outlet box
is mounted rmly to ceiling joist.
4. Switch one blade with a blade from the opposite side. Or balance the fan using a
balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1. Ensure the single pin connectors from the switch housing are rmly connected to the
single pin connectors from the light kit -- black to blue and white to white.
2. Check for loose or disconnected wires in fan switch housing.
3. Check for loose or disconnected wires in light kit.
CAUTION: Make sure main power is turned o before entering switch housing.
1. After installation is complete, switch the power o and back on again. Within 30
seconds, press and hold the “LEARN” button, located in the battery compartment,
for 5 seconds. Fan will turn on at low speed and light o. This conrms that the
SMART SYNC is active.
2. Insert new 12V battery in battery compartment of the remote control.
3. If there are several fans in close proximity, turn power o to other fans and re-sync
the remote.
2. Fan is noisy
3. Fan wobbles
4. Light does not work:
5. Remote Control does
not work.
TROUBLESHOOTING
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