SmartLink 4020 SmartLink Analog VoIP SoHo Router Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 09402U1-001 Rev.
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: support@patton.com Trademark Statement The terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2005, Patton Electronics Company. All rights reserved.
Summary Table of Contents 1 General information...................................................................................................................................... 19 2 SmartLink installation................................................................................................................................... 21 3 Home.............................................................................................................................................................
Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ........................................................................................................................................... 4 List of Figures ............................................................................................................................................... 13 List of Tables ....
SmartLink 4020 Getting Started Guide Table of Contents Enabled .....................................................................................................................................................29 Service .......................................................................................................................................................29 Protocol ............................................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents ToS/DiffServ .........................................................................................................................................................35 Saving your work ............................................................................................................................................36 IPSec Configuration ..........................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents Port Forwarding ....................................................................................................................................................43 Reserved Ports .................................................................................................................................................43 Port Forwarding to LAN ......................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents Stun Server IP ...........................................................................................................................................53 Stun Server Port ........................................................................................................................................53 UPnP .........................................................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents Selective Call Forward Settings .......................................................................................................................59 Incoming caller #1–8 ................................................................................................................................59 Forward destination #1–8 .........................................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents Ring Back Tone ........................................................................................................................................70 Off Hook Warning ...................................................................................................................................70 Distinctive Ring Setting 1–8 .........................................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents Ring Setting ....................................................................................................................................................76 Ring Waveform .........................................................................................................................................76 Ring Frequency ..........................................................................................................................
SmartLink 4020 Getting Started Guide Table of Contents Shipping instructions ................................................................................................................................88 A Compliance information .............................................................................................................................. 89 Compliance ........................................................................................................................................
List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 SmartLink 4020 installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Router front panel LEDs . . . . . . . . . . . . .
SmartLink 4020 Getting Started Guide 48 49 50 51 52 53 54 55 56 57 List of Figures FXS Port Polarity Configuration section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 FXS Port Polarity section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Tables 1 2 3 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Calling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide describes using the SmartLink 4020 router.
SmartLink 4020 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning. Note A note presents additional information or interesting sidelights.
SmartLink 4020 Getting Started Guide WARNING About this guide For AC powered units, ensure that the power cable meets all applicable standards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground. Do not work on the system or connect or disconnect cables during periods of lightning activity. WARNING Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations.
Chapter 1 General information Chapter contents SmartLink 4020 overview......................................................................................................................................
SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1) provides transparent connectivity for analog phones and faxes to the world of Internet voice.
Chapter 2 SmartLink installation Chapter contents Installing the router ...............................................................................................................................................
SmartLink 4020 Getting Started Guide 2 • SmartLink installation Installing the router Do the following: Power adapter Internet Service Provider 6 PC or LAN 5 LAN --or-- Hub/Switch 4 Phone 3 www.patton.com 10/100 Ethernet Phone Power 12V, 1A Power jack WAN Reset button WAN port LAN 1 LAN port Phone jack 1 2 Phone jack 2 Figure 2. SmartLink 4020 installation diagram 1 Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables.
SmartLink 4020 Getting Started Guide Note 5 2 • SmartLink installation The SmartLink has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable. Connect to the Internet service provider. The external router power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).
Chapter 3 Home Chapter contents System information ...............................................................................................................................................25 System Uptime ...............................................................................................................................................25 WAN IP Address ..........................................................................................................................................
SmartLink 4020 Getting Started Guide 3 • Home System information Figure 4. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink 4020 has been operating since the last time it was reloaded (either by powering the unit off and then on again, or by selecting System > Reload). WAN IP Address The IP address of the SmartLink 4020 on the WAN interface. LAN IP Address The IP address of the SmartLink 4020.
SmartLink 4020 Getting Started Guide 3 • Home Application Version The SmartLink firmware version number. Config Date The date of the configuration file that was downloaded from an auto-upgrade server. Security Indicates that the SmartLink web interface utility has been secured with a password. To configure a password, see section “Set Security Password” on page 65. Application Code Version Shows the application code version being used. Downloader Code Version Shows the downloader code version being used.
Chapter 4 Network—WAN Chapter contents Status.....................................................................................................................................................................29 Interface Status ...............................................................................................................................................29 Enabled ..............................................................................................................................
SmartLink 4020 Getting Started Guide 4 • Network—WAN WAN Priority Tag (IEEE 802.1q) ............................................................................................................34 Saving your work ............................................................................................................................................34 QoS (Quality of Service)...................................................................................................................................
SmartLink 4020 Getting Started Guide 4 • Network—WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. Service Either Routed or Bridged, displays whether the SmartLink’s WAN interface connection is operating in a routed or bridged mode. Protocol Indicates that the Ethernet protocol is being used to transfer data.
SmartLink 4020 Getting Started Guide 4 • Network—WAN MAC address The MAC address of the WAN Ethernet interface in the SmartLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.255.0.0 for a network ID of 192.5.0.0 tells the switch to accept traffic destined for IP addresses that begin with 192.5—all other packets are ignored. Default Gateway The IP address of the gateway.
SmartLink 4020 Getting Started Guide 4 • Network—WAN Internet Configuration Figure 6. Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation. Obtain WAN configuration dynamically Select this option if appropriate. If you choose Obtain WAN configuration dynamically, the information is detected automatically through DHCP. Specify fixed WAN configuration Select this option if you will not be using DHCP.
SmartLink 4020 Getting Started Guide 4 • Network—WAN WAN PPPoE Configuration Figure 7. WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE. Authentication Enter the username and password provided by your ISP. Settings Idle Timeout. Idle timeout before PPP connection is closed due to inactivity Echo Timeout. The duration between sending PPP echo requests to server. Echo Count.
SmartLink 4020 Getting Started Guide 4 • Network—WAN found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name. The DNS server used for registration is operated by Dynamic Network Services, Inc., Dynamic DNS (DynDNS). You can find detailed information about the company and the services it offers on the webpage www.dyndns.org. The company offers different levels of service.
SmartLink 4020 Getting Started Guide 4 • Network—WAN MTU Size Figure 10. MTU section of the Settings window MTU (Maximum Transfer Unit) Size The size limit (bytes) of the packet for all outgoing packets. WAN VLAN Configuration The SmartLink 4020 can mark outgoing Ethernet frames on the WAN interface with VLAN and priority tags. Other devices on the LAN can use the tags to control how frames from the SmartLink 4020 are processed.
SmartLink 4020 Getting Started Guide 4 • Network—WAN QoS (Quality of Service) Figure 12. QoS window Enable Voice QoS Enable or disable the voice quality of service function. When QoS is enabled, the SmartLink 4020 will prioritize and rate-limit the introduction of voice and data traffic onto the WAN interface. Assured Bandwidth for Voice This parameter defines the guaranteed bandwidth for voice traffic on the WAN interface (in kbits/sec).
SmartLink 4020 Getting Started Guide 4 • Network—WAN Saving your work When you are finished configuring ToS/DiffServ settings, click the Save ToS/DiffServ Settings button to save the changes. IPSec Configuration This page allows configuration of the device’s IPSec (IP security) settings. Figure 14. IPSec Configuration window Select Tunnel to view/modify Select the desired tunnel from the pop-up menu (up to 8 tunnels can be configured). The following sections and examples assume Tunnel 1 was selected.
SmartLink 4020 Getting Started Guide 4 • Network—WAN Outbound AH Authentication Algorithm HMAC-MD5 or HMAC-SHA1 Outbound AH Authentication Key (HEX) Hex number up to 40 nibbles Outbound ESP SPI (DEC) Outbound ESP security parameter index number Outbound ESP Encryption Algorithm 3DES-CBC or DES-CBC Outbound ESP Authentication Algorithm HMAC-MD5 or HMAC-SHA1 Outbound ESP Encryption Key (HEX) Hex number up to 48 nibbles Outbound ESP Authentication Key (HEX) Hex number up to 40 nibbles Inbound AH SPI (DEC) In
SmartLink 4020 Getting Started Guide 4 • Network—WAN Inbound ESP Authentication Key (HEX) Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings, click the Save Tunnel Settings button to save the changes.
Chapter 5 Network—LAN Chapter contents Settings..................................................................................................................................................................40 Network Settings ............................................................................................................................................40 Saving your work .........................................................................................................................
SmartLink 4020 Getting Started Guide 5 • Network—LAN Settings Figure 15. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the Save Settings button to save the changes. DHCP These configuration parameters are for the SmartLink 4020’s internal DHCP server that will provide IP network information to LAN attached devices. Figure 16.
SmartLink 4020 Getting Started Guide 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port. Client IP Address Range Minimum and maximum limits on the range of IP addresses that will be allocated by DHCP to LAN attached devices. The IP addresses included in the block should not be statically assigned to non-DHCP devices on the LAN.
SmartLink 4020 Getting Started Guide 5 • Network—LAN Routing These configuration parameters are for the internal router. Note These parameters only apply when the Device Operating Mode is set to Router (see section “Device Operating Mode” on page 31). Figure 18. Router Configuration window Dynamic Routing Whether or not dynamic routing on the interfaces is enabled/disabled. Static Routing Under Static Routing, you can specify the routing paths of your internal network.
SmartLink 4020 Getting Started Guide 5 • Network—LAN Port Forwarding Figure 20. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be forwarding to the LAN, including port range, protocol (Both, TCP or UDP), and destination IP address. De-Militarized Zone Packets which are not listed above will be forwarded to the DMZ host you specify.
SmartLink 4020 Getting Started Guide 5 • Network—LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface. Typically this is used to block access to the Internet Saving your work When you are finished configuring settings, click the Save Settings button to save the changes.
Chapter 6 Telephony Chapter contents VoIP Status ...........................................................................................................................................................48 VoIP Server Registration Status .......................................................................................................................48 Current Server ......................................................................................................................................
SmartLink 4020 Getting Started Guide 6 • Telephony Audio/CODEC Configuration..............................................................................................................................54 CODECS .......................................................................................................................................................54 Packetization ..................................................................................................................................
SmartLink 4020 Getting Started Guide 6 • Telephony Outgoing Call Block .......................................................................................................................................60 Digit Pattern .............................................................................................................................................60 HTTP Digest Setting ...........................................................................................................................
SmartLink 4020 Getting Started Guide 6 • Telephony VoIP Status Figure 22. VoIP Status window VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records (DNS-SRV). Domain The VoIP domain name is the domain name that is hosting the VoIP server. Base RTP Port Displays the base RTP port number for the RTP-RTCP port pair.
SmartLink 4020 Getting Started Guide 6 • Telephony • No Registration—The SmartLink 4020 is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized—A SIP final status message status of 401 or 407 has been received from the SIP server. • Error: Forbidden—SIP final status message status of 401 or 407 has been received from the SIP server.
SmartLink 4020 Getting Started Guide 6 • Telephony SIP Configuration Figure 23. SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be discovered via DHCP on the WAN interface. When found, the discovered server will be listed as the Current Server.
SmartLink 4020 Getting Started Guide 6 • Telephony SIP Extensions Figure 25. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI. Send INVITE with Timer header Select to encode Timer header in all INVITE requests for ringing timeout. Call Hold using C=0.0.0.
SmartLink 4020 Getting Started Guide 6 • Telephony Figure 27. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 28. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. SIP Timer Values (milliseconds) SIP T1. RFC 3261 T1 value (RTT estimate). Range: 0–64000 milliseconds (default is 5000 msec or 5 seconds). SIP T2.
SmartLink 4020 Getting Started Guide 6 • Telephony NAT Traversal Figure 29. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider. Outbound Proxy Port Type the outbound proxy IP port number provided by your service provider. Stun Server IP Enter the fully qualified domain name for the stun server, or type the IP address provided by your service provider.
SmartLink 4020 Getting Started Guide 6 • Telephony Audio/CODEC Configuration Figure 30. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be turned on in the SmartLink 4020. • Preferred-Codec column: Select the codec to be used as the first choice when encoding voice Packetization Configure the packet sending increment.
SmartLink 4020 Getting Started Guide 6 • Telephony FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmissions initiated by the originator of the fax. The fax transmissions will be transported using G.711 fax pass-through. The selection of T.38 or G.711 fax pass-through for fax transmissions originated from the SL4020 will be determined by the receiving fax device. T.38 is enabled by default. To disable T.
SmartLink 4020 Getting Started Guide 6 • Telephony User Information Figure 31. User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the VoIP SIP registration or call invitation. Port Specify the signaling port. CallerID Name Enter the caller ID name. Password Enter the password.
SmartLink 4020 Getting Started Guide 6 • Telephony Figure 32. Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service—All received calls will be forwarded to the destination specified under the call forwarding settings. Selective Call Forward Enable call forward no answer service—All received calls that are not answered will be forwarded to the destination specified under the call forwarding settings.
SmartLink 4020 Getting Started Guide 6 • Telephony Call Forward on Busy Enable call forward on busy service. Conditional Call Forward Enable call forward selective service. Call Waiting Enable call waiting service. Anonymous Call Reject Enable block anonymous calls service—When enabled, calls from anonymous callers will be blocked. Caller ID Enable caller ID service.
SmartLink 4020 Getting Started Guide 6 • Telephony Warm Line Number Input the number for Warm Line function—The warm line function provides a delay period after the telephone goes off-hook for the user to dial a number different than that specified for the warm line. If the delay period has expired with no number being dialed, the warm line number will be dialed. The delay period is set under System > Localization. Call Forward Settings Figure 34.
SmartLink 4020 Getting Started Guide 6 • Telephony Incoming Call Block Figure 36. Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block. Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed. For example: outbound call blocking may be used to prevent an end user from dialing long distance or toll calls.
SmartLink 4020 Getting Started Guide 6 • Telephony Speed Dial Figure 39. Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. Line 2 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial.
Chapter 7 System Chapter contents Set Security Password ............................................................................................................................................65 Web Page Protect ............................................................................................................................................65 New Root Password .....................................................................................................................................
SmartLink 4020 Getting Started Guide 7 • System Speed Dialing ............................................................................................................................................73 Income Caller ID ......................................................................................................................................73 Self Caller ID Block ..................................................................................................................................
SmartLink 4020 Getting Started Guide 7 • System Write Community ....................................................................................................................................78 SNMP System Configuration .........................................................................................................................78 System Description ...................................................................................................................................
SmartLink 4020 Getting Started Guide 7 • System Set Security Password Figure 40. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web access protection. When set to YES, a password will be required to access the SmartLink 4020 web configuration interface. New Root Password Type the administrator’s password. New User Password Type the user’s password.
SmartLink 4020 Getting Started Guide 7 • System Confirm new password Re-enter the password for confirmation. Saving your work When you are finished configuring security settings, click the Save Settings button to save the changes. Configuration Figure 41. Configuration window Logging Enable Syslog Enable or disable system logging. During normal operations, Syslog should be turned off. A sample Syslog record of a complete call is shown below. SYSLOG 11-09-2005 11:28:17 Local0.Info 209.49.110.
SmartLink 4020 Getting Started Guide 7 • System Enable Debug Enable or disable System Debug. Debug Server The debug server IP address and port. This specifies the server for logging SmartLink 4020 debug information. Debug information can be sent to a syslog server. A sample record of debug output is shown below: SYSLOG 07-07-2005 14:49:09 Local7.Debug 10.10.22.13 **EndPoint State: StateConnect ==> StateOnHook in src/common/endpoint.c: 333 07-07-2005 14:49:09 Local0.Info 10.10.22.
SmartLink 4020 Getting Started Guide 7 • System Service Access Figure 42. Service Access window Enable HTTP When checked access to the web configuration interface (HTTP) of the SmartLink 4020 through the WAN interface port is enabled. Note If the Enable HTTP option is not checked, your WAN service provider will no longer be able to access the SmartLink 4020 to make configuration changes. Enable Ping Reply When checked, the SmartLink 4020 will reply to ping requests received on the WAN port.
SmartLink 4020 Getting Started Guide 7 • System Call Progress Tones The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the checkbox, Call Progress Tones synchronization has been selected.
SmartLink 4020 Getting Started Guide 7 • System Busy Tone Played when a 486 RSC is received for an outbound call. Ring Back Tone Played for an outbound call when the far end is ringing. Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Distinctive Ring Setting 1–8 The SmartLink 4020 Distinctive Ring Settings window (see figure 44) enables you to specify up to 8 sets of distinctive ring cadences. Figure 44.
SmartLink 4020 Getting Started Guide 7 • System Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | "RING_1" | "RING_2" | "RING_3" | "RING_4" | "RING_5" | "RING_6" | "RING_7" | "RING_8" | "RING_9" Idle ::= "IDLE" Active ::= "ON" | "OFF" Inactive ::= Idle "(" Timeval ")" Active ::= Active "(" Timeval ")" Sequence ::= Active | Active "," Sequence Repetition ::= "[" Sequence "]" Repeatval Repeat ::= "R" Cycle ::= Sequence | Repetition Fullsequence ::= Cycle | Cycle ",
SmartLink 4020 Getting Started Guide 7 • System Figure 45. Supplementary Service Keys section of Localization Window Call forward All Enables or disables the unconditional call forwarding feature. Call forward on Busy Enables or disables the call forwarding on busy feature. Call forward selective Enables or disables the call forwarding on busy feature. Call Waiting Enables or disables the call waiting feature.
SmartLink 4020 Getting Started Guide 7 • System Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls. Calling Prefix Keys Calling Prefix Keys and other configuration parameters define the behavior of the calling feature.
SmartLink 4020 Getting Started Guide 7 • System *7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 3019751000 will be called. Call Forward All Configures the number to unconditionally forward all calls to. To configure call forward all enter the calling prefix key (*73 is the factory default), the number to dial and then on hook the phone. You will hear a second dial tone after entering the calling prefix key.
SmartLink 4020 Getting Started Guide 7 • System tone after entering the calling prefix key. Before using, call forward busy must be enabled using the activate sequence defined in the supplementary service table. Example: *743019751000 and on-hook the phone. All calls received will forward to 3019751000 when the phone is busy. Hotline Configures the number to call when the telephone goes off hook.
SmartLink 4020 Getting Started Guide 7 • System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings” on page 50), the busy tone will be played to the caller. Offhook Idle Time If the handset is off-hook with no dialing activity for longer than the time specified, then the busy tone will be played. The default is 6000 ms (6 seconds).
SmartLink 4020 Getting Started Guide 7 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 50. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. Caller Conn Polarity Polarity after outbound call connected. Saving your work When you are finished configuring settings, click the Save button (see figure 50) to save the changes. SNMP Configuration Figure 51.
SmartLink 4020 Getting Started Guide 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public. Write Community The community name used by the SNMP manager when setting SNMP data items in a client’s MIB. The default value is public. SNMP System Configuration System Description Description of the unit (e.g.
SmartLink 4020 Getting Started Guide 7 • System Enable Auto Upgrade Enable or disable auto upgrade—If enabled, the SmartLink 4020 will automatically check the upgrade server on a periodic basis for new system firmware and software upon reload or power cycle. Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server Specify the auto upgrade server IP address Auto Upgrade URL Specify the auto upgrade server by URL. This field is dependent on the auto upgrade service package installation.
SmartLink 4020 Getting Started Guide 7 • System Reload Figure 54. Reload window Reloading the system will terminate all network connections and restart your browser connection. Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. Chose the Reload and execute Downloader Application option, to being downloading, once you reload the system.
Chapter 8 Documentation Chapter contents Introduction ..........................................................................................................................................................
SmartLink 4020 Getting Started Guide 8 • Documentation Introduction Clicking the Documentation link (see figure 55) connects to the Patton website to display the most current version of the SmartLink 4020 Getting Started Guide in portable document format (PDF). Figure 55.
Chapter 9 Logout Chapter contents Introduction ..........................................................................................................................................................
SmartLink 4020 Getting Started Guide 9 • Logout Introduction Clicking Logout (see figure 56) displays Logout—Sure to Logout?. If you want to exit from the SmartLink management utility, click the Logout button (see figure 56). Figure 56. Logout window You will be returned to the password verification page (see figure 57). Figure 57.
SmartLink 4020 Getting Started Guide Introduction 9 • Logout 85
Chapter 10 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................87 Contact information..............................................................................................................................................87 Patton support headquarters in the USA ..............................................................................
SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................90 EMC Compliance: ..........................................................................................................................................90 Safety Compliance .....................................................................................................................
SmartLink 4020 Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 Radio and TV Interference The SmartLink router generates and uses radio frequency energy, and if not installed and used properly-that is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television reception.
Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................92 Connectivity..........................................................................................................................................................92 Voice Processing (signalling dependent) ..............................................................................................
SmartLink 4020 Getting Started Guide B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling dependent) SIP MGCP • Packet Cable NCS 1.0 • IETF MGCP 1.0 Voice codes • G.711 A-Law/µ-Law (64 kbps) • G.726 (ADPCM 40, 32, 24, 16 kbps) • G.723.1 (5.3 or 6.3 kbps) • G.729ab (8 kbps) G.
SmartLink 4020 Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT NTP DHCP client & server PPPoE IPSEC VPN Programmable static routes ICMP redirect (RFC 792); Packet fragmentation DiffServe/ToS set or queue per header bits VLAN support 802.
Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................95 Sample Dial Plans..................................................................................................................................................95 Simple Dial Plan ........................................................................................................................
SmartLink 4020 Getting Started Guide C • Dial plans Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gatekeeper for resolution into a destination IP address. Dial plans are expressed using the same syntax as used by MGCP NCS specification.
SmartLink 4020 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.
Appendix D Calling Features Chapter contents Introduction ..........................................................................................................................................................
SmartLink 4020 Getting Started Guide D • Calling Features Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the SmartLink 4020 (see table 3). Note Your telephony service provider must enable your service for these calling features to work. Note F in table 3 refers to the hook flash event. Table 3.
