For Quick Start Installation SmartNode 4960 Series T1/E1 PRI VoIP Router Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 13223U1-001 Rev.
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: support@patton.com Trademark Statement The terms SmartNode and SmartWare are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2005–2006, Patton Electronics Company. All rights reserved.
Summary Table of Contents 1 General information...................................................................................................................................... 13 2 Applications overview.................................................................................................................................... 20 3 SmartNode installation..................................................................................................................................
Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ........................................................................................................................................... 4 List of Figures ................................................................................................................................................. 7 List of Tables ...
SmartNode 4960 Getting Started Guide Table of Contents 2. Configuring the desired IP address ....................................................................................................................31 Factory-default IP settings ...............................................................................................................................31 Login ......................................................................................................................................
SmartNode 4960 Getting Started Guide Table of Contents B Specifications ................................................................................................................................................ 49 DSP.......................................................................................................................................................................50 Voice connectivity ..................................................................................................
List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 SmartNode 4960 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 SN4960 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 SmartNode 4960 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Tables 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 SmartNode 4960 PRI Ports and Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 SmartNode 4960 models with integrated G.SHDSL interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Rear panel ports .
About this guide This guide describes the SmartNode 4960 hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
SmartNode 4960 Getting Started Guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning. Note A note presents additional information or interesting sidelights.
SmartNode 4960 Getting Started Guide WARNING WARNING Mains Voltage: Do not open the case when the power cord is attached. For systems without a power switch, line voltages are present within the power supply when the power cords are connected. The mains outlet that is utilized to power the device shall be within 10 feet (3 meters) of the device, shall be easily accessible, grounded, and protected by a circuit breaker.
SmartNode 4960 Getting Started Guide Table 1. General conventions Convention Meaning Futura type Indicates the names of fields or windows. Garamond bold type Indicates the names of command buttons that execute an action. <> Angle brackets indicate function and keyboard keys, such as , , , and so on. [] Elements in square brackets are optional.
Chapter 1 General information Chapter contents SmartNode 4960 overview ....................................................................................................................................14 SmartNode 4960 rear panel ............................................................................................................................16 SmartNode 4960 front panel ..........................................................................................................................
SmartNode 4960 Getting Started Guide 1 • General information SmartNode 4960 overview The SmartNode 4960 T1/E1 PRI VoIP Router (see figure 1) combines IP routing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) delivered on 1 to 4 Primary Rate Interfaces (PRI T1/E1). This combination allows you to leverage low-cost Internet Telephony on existing ISDN Phones and PBX equipment for complete SoHo and branch office voice and data connectivity. Figure 1.
SmartNode 4960 Getting Started Guide 1 • General information Table 3. SmartNode 4960 models with integrated G.SHDSL interface Model SN4960/1E24VG/UI SN4960/1E30VG/UI SN4960/4E24VG/UI SN4960/4E30VG/UI SN4960/4E48VG/UI SN4960/4E60VG/UI SN4960/4E96VG/UI SN4960/4E120VG/UI PRI Ports Voice Channels 1 1 4 4 4 4 4 4 24 30 24 30 48 60 96 120 The SmartNode 4960 Gateway-Router performs the following major functions: • Up to 120 channels of Voice over IP and local voice switching via 1 or 4 PRI ports.
SmartNode 4960 Getting Started Guide 1 • General information SmartNode 4960 rear panel The SmartNode 4960 rear panel ports are described in table 4.
SmartNode 4960 Getting Started Guide 1 • General information Table 4. Rear panel ports Port Description WAN ETH 0/0 Auto-MDX Gigabit-Ethernet port, RJ-45 (see figure 2), connects the unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem). Note: Only full duplex modes are supported. LAN ETH 0/1 Auto-MDX Gigabit-Ethernet port, RJ-45 (see figure 2), connect the unit to an Ethernet LAN (for example, a PC, printer, or wireless bridge).
SmartNode 4960 Getting Started Guide 1 • General information SmartNode 4960 front panel Figure 3 shows SmartNode 4960 front panel LEDs, the LED definitions are listed in table 5.
SmartNode 4960 Getting Started Guide 1 • General information Table 5. SN4960 Front and Rear panel LEDs LED Description Power Run If an error occurs, all LEDs will flash once per second. When lit, indicates power is applied. When lit, the unit is in normal operation. Flashes once per second during boot (startup). VoIP Link • On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, Note in the case of direct routing, has at least one active VoIP connection.
Chapter 2 Applications overview Chapter contents Introduction ..........................................................................................................................................................21 Application—Edge intelligence of enterprise communication................................................................................21 Application—Multi-service ISDN Internet telephony IAD ...................................................................................
SmartNode 4960 Getting Started Guide 2 • Applications overview Introduction Patton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited.
SmartNode 4960 Getting Started Guide 2 • Applications overview How it works: 1. Connect the SmartNode to the PSTN and legacy PBX, and configure the call router to pass all calls from the PBX to the PSTN and vice versa. This first step will not affect any uses in the enterprise 2. Choose your ITSPs, and configure as many on the SmartNode as you need. Use the intelligent call router in the SmartNode to decide which call is forwarded to which ITSP, and which calls should go to the PSTN.
SmartNode 4960 Getting Started Guide Application—Multi-service ISDN Internet telephony IAD 2 • Applications overview 23
Chapter 3 SmartNode installation Chapter contents Planning the installation ........................................................................................................................................25 Site log ............................................................................................................................................................25 Network information ...........................................................................................................
SmartNode 4960 Getting Started Guide 3 • SmartNode installation Planning the installation Before installing the gateway router device, the following tasks should be completed: • Create a network diagram (see section “Network information” on page 25) • Gather IP related information (see section “IP related information” on page 25 for more information) • Install the hardware and software needed to configure the SmartNode.
SmartNode 4960 Getting Started Guide 3 • SmartNode installation • IP addresses of central H.323 gatekeeper (if used) • IP addresses and/or URL of SIP servers or Internet telephony services (if used) • Login and password for PPPoE Access • Login and password for SIP or H.
SmartNode 4960 Getting Started Guide 3 • SmartNode installation Connect the cables in the following order: CAUTION The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. 1. Connect the T1/E1 cables to the PRI T1/E1 ports (see Appendix C on page 55 and Appendix D on page 60). 2.
SmartNode 4960 Getting Started Guide 3 • SmartNode installation Connecting the power supply Do the following to connect the main power to the Model 4960: Note Do not connect the power cord to the AC power outlet at this time. 1. Insert the female end of the AC power to the mains port (see figure 2 on page 16). The internal power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).
Chapter 4 Initial configuration Chapter contents Introduction ..........................................................................................................................................................30 1. Connecting the SmartNode to your laptop PC..................................................................................................30 2. Configuring the desired IP address ...........................................................................................................
SmartNode 4960 Getting Started Guide 4 • Initial configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you haven’t already installed the SmartNode, refer to chapter 3, “SmartNode installation” on page 24.
SmartNode 4960 Getting Started Guide 4 • Initial configuration 2. Configuring the desired IP address Factory-default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 7. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask. Table 7.
SmartNode 4960 Getting Started Guide 4 • Initial configuration Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set this the IP address given to you by your network provider). 192.168.1.1(ctx-ip)[router]#interface WAN 192.168.1.1(if-ip)[WAN]#ipaddress 172.16.1.99 255.255.255.0 2002-10-29T00:09:40 : LOGINFO : Link down on interface WAN.
SmartNode 4960 Getting Started Guide 4 • Initial configuration You can check the connection with the ping command from the SmartNode to another host on the network. 172.16.1.99(if-ip)[WAN]#ping Note If the WAN address is not set to DHCP, to ping a device outside your local LAN you must first configure the default gateway.
SmartNode 4960 Getting Started Guide 4 • Initial configuration 172.16.1.99(if-ip)[WAN]#reload Running configuration has been changed. Do you want to copy the 'running-config' to the 'startup-config'? Press 'yes' to store, 'no' to drop changes : no Press 'yes' to restart, 'no' to cancel : yes The system is going down Bootloader The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted or corrupted application image downloads.
SmartNode 4960 Getting Started Guide Step 4 • Initial configuration Command 2 RedBoot> ip_address -g gateway optional 3 RedBoot> ping -h tftp-server_ip_address optional 4 RedBoot> load -r -v -h host -b base_address file_name 5 RedBoot> fis delete -n 1 6 RedBoot> fis create 7 RedBoot> fis list -l 8 RedBoot> go Purpose Sets the IP address of the default gateway. Tests the connectivity to the TFTP server.
SmartNode 4960 Getting Started Guide 4 • Initial configuration Using default protocol (TFTP) Raw file loaded 0x01800100-0x0199ca6b, 1689964 bytes, assumed entry at 0x01800100 RedBoot> fis delete -n 1 Delete image 1 - continue (y/n)? y ... Erase from 0x60030000-0x601cc974: .......................... RedBoot> fis create Use address 0x01800100, size 1684402 ? - continue (y/n)? y ... Erase from 0x60030000-0x601cb3ba: .......................... ... Program from 0x00011eec-0x00011ef4 at 0x60030000: . ...
SmartNode 4960 Getting Started Guide Step 8 Command RedBoot> go Note 4 • Initial configuration Purpose Starts the application image that was downloaded to the volatile memory (RAM). This type of download takes about 25 minutes since it uses a serial link at only 9600 bps. Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the SmartNode Series SmartWare Software Configuration Guide on the CD-ROM.
Chapter 5 G.SHDSL Basic Configuration Chapter contents Introduction ..........................................................................................................................................................39 Line Setup .............................................................................................................................................................39 Configuring PPPoE ................................................................................................
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Introduction The SN4960 model has an option for a built-in G.SHDSL modem. The modem appears in the configuration as "port dsl 0 0" mode. port dsl 0\ 0\ vpi 8 pvc vci 35 pppoe Profile napt WAN session MyISP use p bind subscriber MySubscriber Subscriber PPP MySubscriber face inter bind router WAN rofile n WAN apt WAN interface context ip Figure 9. Configuring the G.
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Next, you will need to create a WAN profile, create a WAN interface, and create a subscriber. Then, you can configure the DSL port (port dsl 0 0) for PPPoE.
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Setting up permanent virtual circuits (PVC) The modems currently available are using ATM to multiplex traffic over the DSL framing connection. ATM allows you to have separate logical connections running in parallel. Those connections are called permanent virtual circuits (PVC). All permanent virtual circuits use AAL5 framing. Table 8.
SmartNode 4960 Getting Started Guide 5 • G.SHDSL Basic Configuration Diagnostics Table 11. Diagnostics commans Command Step 1 node> show dsl type Step 2 node> show dsl line-state Step 3 node> show dsl version Step 4 node# debug dsl-setup Purpose Displays the type of modem installed. Displays information about the state of the DSL link. Display firmware version information for the modem. Lists the configuration interactions between the gateway and the modem module.
Chapter 6 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................44 Contact information..............................................................................................................................................44 Patton support headquarters in the USA .............................................................................
SmartNode 4960 Getting Started Guide 6 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
SmartNode 4960 Getting Started Guide 6 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................47 EMC ...............................................................................................................................................................47 Safety .......................................................................................................................
SmartNode 4960 Getting Started Guide A • Compliance information Compliance EMC • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 PSTN Regulatory • FCC Part 68 • CS-03 • TBR 12 & 13 (E1) • AS/ACIF S016:2001 (E1) • AS/ACIF S043:2003 (G.
SmartNode 4960 Getting Started Guide A • Compliance information company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment.
Appendix B Specifications Chapter contents DSP.......................................................................................................................................................................50 Voice connectivity .................................................................................................................................................50 Data connectivity ...............................................................................................................
SmartNode 4960 Getting Started Guide Note B • Specifications Refer to the software feature matrix for the most up-to-date specifications.
SmartNode 4960 Getting Started Guide B • Specifications Fax and modem support Automatic fax and modem detection Codec fallback for modem-bypass T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 k) G.711 Fax-Bypass Voice signalling SIPv2 H.
SmartNode 4960 Getting Started Guide B • Specifications IP services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) Programmable static routes ICMP redirect (RFC 792); Packet fragmentation DiffServe/ToS set or queue per header bits Packet Policing discards excess traffic 802.
SmartNode 4960 Getting Started Guide B • Specifications G.SHDSL Daughter Card (if applicable) Note For information on configuring the G.SHDSL daughter card, see Chapter 5, “G.SHDSL Basic Configuration” on page 38. Table 12. G.SHDSL Daughter Card Specifications Factor DSL Specs • • • • • • ITU-T G.991.2 (and Amendment 2) ITU-T G.991.2, Annex A, B, F, G Upgradable to ITU-T G.shdsl.bis—Annex F and G G.991.2 2/4 (1/2 pair) operation G.994.1 (G.hs) (per G.991.2) ITU-T G.991.2 Section E.
SmartNode 4960 Getting Started Guide B • Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID) numbers (see table 13). Table 13. SmartNode Models and their Unique sysObjectID SmartNode Model SN4960/1E15V/UI SN4960/1E24V/UI SN4960/1E30V/UI SN4960/4E15V/UI SN4960/4E24V/UI SN4960/4E30V/UI SN4960/4E48V/UI SN4960/4E60V/UI SN4960/4E96V/UI SN4960/4E120V/UI Note SysObjectID .iso.org.dod.internet.
Appendix C Cabling Chapter contents Introduction ..........................................................................................................................................................56 Console .................................................................................................................................................................56 Ethernet .............................................................................................................................
SmartNode 4960 Getting Started Guide C • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 10.
SmartNode 4960 Getting Started Guide C • Cabling Ethernet Ethernet devices (10Base-T/100Base-T/1000Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN4960 are Auto-MDX use any straight or crossover cable to connect to hubs, switches, PCs or other devices.
SmartNode 4960 Getting Started Guide C • Cabling E1 PRI The E1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in figure 13 on page 58. Hazardous network voltages are present in the PRI cables.
SmartNode 4960 Getting Started Guide C • Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI with a PBX. A cross-over cable is required to connect to an NT device, as illustrated in figure 15 on page 59. WARNING Hazardous network voltages are present in the PRI cables.
Appendix D Port pin-outs Chapter contents Introduction ..........................................................................................................................................................61 Console port..........................................................................................................................................................61 Ethernet ..........................................................................................................................
SmartNode 4960 Getting Started Guide D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: 9600 bps, 8 bits, no parity, 1 stop bit, no flow control 8–RTS (N/C) 7–CTS (N/C) 6–TD 5–RD 4–SG 3–DTR 2–CD (N/C) 1–DSR 1 2 3 4 5 6 7 8 Pins 1 & 3 are connected together Figure 17. EIA-561 (RJ-45 8-pin) port Note N/C means no internal electrical connection. Ethernet Table 14.
SmartNode 4960 Getting Started Guide D • Port pin-outs Table 15. RJ45 socket 1000Base-T Pin Signal 1 2 3 6 4 5 7 8 TRD0+ TRD0TRD1+ TRD1TRD2+ TRD2TRD3+ TRD3- PRI port Table 16. RJ-45 socket Note Pin USR 1 2 3 4 5 6 RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield Pins not listed are not used. G.SHDSL port Table 17. RJ-11 connector Note PRI port Pin Signal 1 2 3 6 No connection Tip Ring No connection Pins not listed are not used.
Appendix E SmartNode 4960 factory configuration Chapter contents Introduction ..........................................................................................................................................................
SmartNode 4960 Getting Started Guide E • SmartNode 4960 factory configuration Introduction The factory configuration settings for SmartNode 4960 are as follows: #----------------------------------------------------------------# # # # 4960 Series # # Factory configuration file # # # #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.
Appendix F End user license agreement Chapter contents End User License Agreement .................................................................................................................................66 1. Definitions ..................................................................................................................................................66 2. Title .............................................................................................................................
SmartNode 4960 Getting Started Guide F • End user license agreement End User License Agreement By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions: 1. Definitions A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves.
SmartNode 4960 Getting Started Guide F • End user license agreement If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are commercial computer software or computer software documentation and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS 227.