For Quick Start Installation SmartNode 4520 & 4110 Series VoIP Gateway Routers Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 132021U Rev.
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www.patton.com e-mail: support@patton.com Trademark Statement The terms SmartWare, SmartView, and SmartNode are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2003, Patton Electronics Company. All rights reserved.
Contents Contents ......................................................................................................................................................... 3 Compliance information ................................................................................................................................ 7 Radio and TV interference ................................................................................................................................7 CE notice ..................
Contents Model 4520 & 4110 Series Getting Started Guide Site log ............................................................................................................................................................34 Network information ......................................................................................................................................34 Network Diagram .................................................................................................................
Model 4520 & 4110 Series Getting Started Guide Contents Voice Routing—Session Router ............................................................................................................................57 IP services ..............................................................................................................................................................57 Management ..................................................................................................................
Contents 6 Model 4520 & 4110 Series Getting Started Guide
Compliance information Radio and TV interference The SmartNode Series router generates and uses radio frequency energy, and if not installed and used properlythat is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television reception.
Compliance information 8 Model 4520 & 4110 Series Getting Started Guide
About this guide This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
About this guide Model 4520 & 4110 Series Getting Started Guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage. Note Calls attention to important information. The shock hazard symbol and WARNING heading indicate a potential electric shock hazard.
Model 4520 & 4110 Series Getting Started Guide About this guide Before opening the chassis, disconnect the telephone network cables to avoid contact with telephone line voltages. Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations. Preventing electrostatic discharge damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
About this guide Model 4520 & 4110 Series Getting Started Guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Garamond blue type Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading.
Model 4520 & 4110 Series Getting Started Guide About this guide Mouse conventions The following conventions are used when describing mouse actions: Table 2. Mouse conventions Convention Meaning Left mouse button This button refers to the primary or leftmost mouse button (unless you have changed the default configuration). Right mouse button This button refers the secondary or rightmost mouse button (unless you have changed the default configuration).
About this guide 14 Model 4520 & 4110 Series Getting Started Guide
Chapter 1 General information Chapter contents SmartNode Series VoIP routers overview...............................................................................................................16 SmartNode 4520 Series router ........................................................................................................................17 Ports descriptions ......................................................................................................................................
1 • General information Model 4520 & 4110 Series Getting Started Guide SmartNode Series VoIP routers overview The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity. Figure 1.
Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode 4520 Series router The SmartNode 4520 Series is a compact VoIP Gateway Router, which supports two to eight voice channels.
1 • General information Model 4520 & 4110 Series Getting Started Guide Figure 3. SmartNode 4520 Series power input connectors Ports descriptions The SmartNode 4520 Series rear panel ports are described in table 3. Table 3. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connectors (see figure 2 on page 17) that connect the router to an Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
Model 4520 & 4110 Series Getting Started Guide 1 • General information Figure 4. SmartNode 4520 Series front panels LED descriptions This section describes the SmartNode 4520 Series front panel LEDs (see figure 4). Note If an error occurs, all LEDs will flash once per second. • Power—When lit, indicates power is applied. Off indicates no power applied. • Run—When lit, indicates normal operation. Flashes during boot (startup).
1 • General information Model 4520 & 4110 Series Getting Started Guide SmartNode 4110 Series router The SmartNode 4110 Series is a compact VoIP gateway, which supports two to eight voice channels. The following models (each equipped with one 10/100Base-T Ethernet port) are available (see figure 5): • Model 4112 (2 FXS voice ports) • Model 4114 (4 FXS voice ports) • Model 4116 (6 FXS voice ports) • Model 4118 (8 FXS voice ports) Note The SmartNode 4116 and 4118 are available with external power only.
Model 4520 & 4110 Series Getting Started Guide 1 • General information Ports descriptions The SmartNode 4110 Series rear panel ports are described in table 4. Table 4. Rear panel ports Port 10/100 Ethernet ETH 0/0 Voice Ports, FXS Location Description Rear panel RJ-45 connector (see figure 5 on page 20) that connects the router to an Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
1 • General information Model 4520 & 4110 Series Getting Started Guide Figure 7. SmartNode 4110 Series front panels LED descriptions This section describes the SmartNode 4110 Series front panel LEDs. Note If an error occurs, all LEDs will flash once per second. • Power—When lit, indicates power is applied. Off indicates no power applied. • Run—When lit, indicates normal operation. Flashes once per second during boot (startup).
Model 4520 & 4110 Series Getting Started Guide 1 • General information • VoIP Link—When lit, indicates the gateway is registered on a gatekeeper, media gateway controller, associated to a remote unit, or has an active VoIP connection. Off indicates the unit is not configured or registered and has no active VoIP connection. Flashing green indicates that the unit is trying or has failed to associate/register. • FXS (each port)—Off indicates on-hook condition. Solid green when off-hook.
1 • General information 24 Model 4520 & 4110 Series Getting Started Guide SmartNode Series VoIP routers overview
Chapter 2 Applications Overview Chapter contents Introduction ..........................................................................................................................................................26 Applications for SmartNode 4110 Series ...............................................................................................................26 H.323 terminal media gateway .............................................................................................................
2 • Applications Overview Model 4520 & 4110 Series Getting Started Guide Introduction Patton’s SmartNode Media Gateway Routers deliver all the features for advanced multiservice voice and data network applications. They combine high quality voice over IP with powerful Quality of Service routing and switching functions to make professional and reliable VoIP networks. This chapter describes typical applications for which the routers are uniquely suited.
Model 4520 & 4110 Series Getting Started Guide 2 • Applications Overview Application—Private line automatic ringdown (PLAR) Using two FXS models back-to-back a private hot-line can be created (see figure 9). These can be found in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this operation, when one handset is picked-up, the far immediately begins ringing. When the far-end handset is picked-up the speech path is completed. The link supports voice, fax Gr.3 (2.
2 • Applications Overview Model 4520 & 4110 Series Getting Started Guide Application—PBX toll bypass gateway The gateways can be used to provide toll bypass over an IP WAN (see figure 11). The call routing in this case is provided by the PBX systems. A call routed to the FXS gateway can be relayed on a port-to-port basis to the remote gateway or on a dialled number basis. Note With the use of FXS ports extension dialing on the secondary side must be done through two stage dialling (DTMF relay).
Model 4520 & 4110 Series Getting Started Guide 2 • Applications Overview Applications for SmartNode 4520 Series These models have dual 10/100Base-T Ethernet ports. The second Ethernet port provides Ethernet and IP layer QoS services. Voice prioritization and rate limitation to avoid network congestion and the respective voice quality degradation.
2 • Applications Overview Model 4520 & 4110 Series Getting Started Guide Applications in combination with FXO models The FXO models will enable the provisioning of POTS (FXS to FXO) extension over any existing Ethernet/IP network. The FXS ports will allow a standard POTS handset to seamlessly connect to a remote PSTN line or PBX extension port over a packet network. Following the model of extension, all of PBX functions are transparently carried over the network end-to-end (hook flash, CLID, DTMF, etc.).
Chapter 3 Installation Chapter contents Planning the installation ........................................................................................................................................32 Installation checklist ........................................................................................................................................33 Site log ......................................................................................................................................
3 • Installation Model 4520 & 4110 Series Getting Started Guide Planning the installation Before you start the actual installation, it is strongly recommended that you gather all the information needed to install and setup the device. See table 5 for an example of what pre-installment checks you might need to carry out. Having carried out the pre-installation checks enables you to install and set up your gateway router into an existing infrastructure with confidence.
Model 4520 & 4110 Series Getting Started Guide 3 • Installation Installation checklist The installation checklist (see table 5) lists the tasks for installing a SmartNode 4520 or 4110 Series router. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log. Table 5.
3 • Installation Model 4520 & 4110 Series Getting Started Guide Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table 6. Table 6.
Model 4520 & 4110 Series Getting Started Guide 3 • Installation Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
3 • Installation Model 4520 & 4110 Series Getting Started Guide Installing an interface cable on the router’s FXS interface port The gateway comes with at least two FXS voice ports (see figure 13) located on the back of the router. The FXS interfaces are connected to analog devices via cables (see figure 14) terminated with RJ-11 connectors (see figure 15 and table 7 on page 37 for pin-out information). Figure 13.
Model 4520 & 4110 Series Getting Started Guide 3 • Installation Figure 15. RJ-11 pinout diagram Table 7. RJ-11 socket Pin Signal 3 Ring (-) 4 Tip (+) Figure 16.
3 • Installation Model 4520 & 4110 Series Getting Started Guide Installing the Ethernet cable The SmartNode 4520 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see figure 17). Ethernet devices (10Base-T or 100Base-T) are connected to the SmartNode’s Ethernet ports (see table 8 for port pin-out listing) via a cable terminated with RJ-45 plugs.
Model 4520 & 4110 Series Getting Started Guide 3 • Installation Figure 18.
3 • Installation Model 4520 & 4110 Series Getting Started Guide Installing the power cord The router comes with an internal or external power supply. This section describes installing the power cord into the router. Do the following: Note Do not connect the other end of the power cord to the power outlet at this time. 1. If your unit is equipped with an internal power supply, go to step 2.
Chapter 4 Getting started with the SmartNode Chapter contents Introduction ..........................................................................................................................................................42 1. Configure IP address .........................................................................................................................................43 Power connection and default configuration .......................................................................
4 • Getting started with the SmartNode Model 4520 & 4110 Series Getting Started Guide Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode 1. Configure IP address Power connection and default configuration First the SmartNode must be connected to the mains power supply with the power cable. Wait until the 'Run' LED stops blinking and lights constantly. Now the SmartNode is ready. The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 9. Table 9.
4 • Getting started with the SmartNode Model 4520 & 4110 Series Getting Started Guide Login Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt. login:administrator password: 172.16.40.1> After you have successfully logged in you are in the operator execution mode, indicated by > as command line prompt.
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode 2. Connect the SmartNode to the network Depending whether you connect the SmartNode to a host directly or via a hub or switch either straightthrough wired or cross-over cables must be used (see figure 22). Note The SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports. Use straight-through or cross-over cables for host or hub/switch connections.
4 • Getting started with the SmartNode Model 4520 & 4110 Series Getting Started Guide Press ’yes’ to restart, ’no’ to cancel : yes The system is going down Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the Software Configuration Guide on the enclosed CD-ROM. On the CD you will also find a freeware TFTP server, which is also available from the http://solarwinds.net/ web site.
Chapter 5 Monitoring Status Chapter contents Status LEDs...........................................................................................................................................................
5 • Monitoring Status Model 4520 & 4110 Series Getting Started Guide Status LEDs This chapter describes SmartNode gateway router front panel LEDs. Figure 23 shows SmartNode 4520 Series LEDs, figure 24 on page 49 shows SmartNode 4110 Series LEDs. LED definitions are listed in table 10 on page 50. Figure 23.
Model 4520 & 4110 Series Getting Started Guide 5 • Monitoring Status Figure 24.
5 • Monitoring Status Model 4520 & 4110 Series Getting Started Guide Table 10. SmartNode LED Indications LED Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. Off indicates no power applied. Run When lit, indicates normal operation. Flashes once per second during boot (startup).
Chapter 6 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................52 Contact information..............................................................................................................................................52 Warranty Service and Returned Merchandise Authorizations (RMAs).....................................................
6 • Contacting Patton for assistance Model 4520 & 4110 Series Getting Started Guide Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
Model 4520 & 4110 Series Getting Started Guide 6 • Contacting Patton for assistance Return for credit policy • Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. • 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price). • Over 60 days: Products will be accepted for repairs only. RMA numbers RMA numbers are required for all product returns.
6 • Contacting Patton for assistance 54 Model 4520 & 4110 Series Getting Started Guide Warranty Service and Returned Merchandise Authorizations (RMAs)
Appendix A Specifications Chapter contents DSP.......................................................................................................................................................................56 Voice connectivity .................................................................................................................................................56 Connectivity.....................................................................................................................
A • Specifications Model 4520 & 4110 Series Getting Started Guide DSP One or two 4-channel DSPs Voice connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 29VDC Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice processing (signalling dependent) Voice codes: • G.711 A-Law/µ-Law (64 kbps) • G.
Model 4520 & 4110 Series Getting Started Guide A • Specifications Voice Signalling H.323v4 • RAS, H.225, H.245 • Fast-connect, early H.245 • Gatekeeper autodiscovery • Alias registration • Overlap sending • Empty capability set (call transfer, hold) • H.323v1 call transfer, hold ISDN over IP (ISoIP) • H.323 GW and GK compatible • H.
A • Specifications Model 4520 & 4110 Series Getting Started Guide IPSEC AH & ESP Modes Manual Key; IKE optional AES/DES/3DES Encryption Management Industry standard CLI with local console (CRJ-45, RS-232) and remote Telnet access TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Java™ Applet; HPOV Integration with NNM Operating Environment Operating temperature 32–104°F (0–40°C) Operating humidity 5–80% (non condensing) System CPU Moto
Model 4520 & 4110 Series Getting Started Guide A • Specifications Weight See table 11. Table 11. SmartNode weight and maximum power specifications SmartNode model Weight Maximum power dissipation 4112/4522 4114/4524 4116/4526 30.5 oz (500 g) 30.5 oz (500 g) 24.4 oz (400 ga) 6W 8W 12W 4118/4528 24.4 oz (400 ga) 15W a.
A • Specifications 60 Model 4520 & 4110 Series Getting Started Guide Power supply
Appendix B Cabling Chapter contents Introduction ..........................................................................................................................................................62 Serial console .........................................................................................................................................................62 Ethernet 10Base-T and 100Base-T .......................................................................................................
B • Cabling Model 4520 & 4110 Series Getting Started Guide Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Serial console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 25. Figure 25.
Model 4520 & 4110 Series Getting Started Guide B • Cabling Ethernet 10Base-T and 100Base-T Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. Use a cross-over cable to a host, or a straight cable to a hub. See figure 26 (host) and figure 27 on page 64 (hub) for the different connections. Note The SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports. Use straight-through wired cables for host or hub/switch connections Figure 26.
B • Cabling Model 4520 & 4110 Series Getting Started Guide Figure 27. Ethernet straight-through Analog FXS The router come with at least two FXS voice ports located on the back of the router. The FXS interfaces are connected to analog devices via cables terminated with RJ-11 connectors. Figure 28.
Appendix C Port pin-outs Chapter contents Introduction ..........................................................................................................................................................66 Console port..........................................................................................................................................................66 Ethernet 10Base-T and 100Base-T port...............................................................................................
C • Port pin-outs Model 4520 & 4110 Series Getting Started Guide Introduction This section provides pin-out information for the ports of the SmartNode. Console port Figure 29. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used. Ethernet 10Base-T and 100Base-T port Table 12. RJ-45 socket Note Pin Signal 1 2 3 6 TX+ TXRX+ RX- Pins not listed are not used. FXS port Table 13. RJ-11 socket Note 66 Pin Signal 3 4 Ring (-) Tip (+) Pins not listed are not used.
