SmartNode 4520 & 4110 Series VoIP Gateway Routers Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Document Number: 132021U Rev.
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www.patton.com e-mail: support@patton.com Trademark Statement The terms SmartWare and SmartView are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2003–2006, Patton Electronics Company. All rights reserved.
Contents Contents ......................................................................................................................................................... 3 Compliance information ................................................................................................................................ 7 Radio and TV interference ................................................................................................................................7 CE notice ..................
Contents Model 4520 & 4110 Series Getting Started Guide Software tools .................................................................................................................................................37 Power source ...................................................................................................................................................37 Location and mounting requirements .............................................................................................
Model 4520 & 4110 Series Getting Started Guide Contents Operating temperature ....................................................................................................................................67 Operating humidity ........................................................................................................................................67 System ....................................................................................................................................
Contents 6 Model 4520 & 4110 Series Getting Started Guide
Compliance information Radio and TV interference The SmartNode router generates and uses radio frequency energy, and if not installed and used properly-that is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television reception.
Compliance information 8 Model 4520 & 4110 Series Getting Started Guide
About this guide This guide describes the SmartNode 4110 and 4520 Series hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Model 4520 & 4110 Series Getting Started Guide About this guide Precautions Notes and cautions, which have the following meanings, are used throughout this guide to help you become aware of potential Router problems. Warnings relate to personal injury issues, and Cautions refer to potential property damage. Note Calls attention to important information. The shock hazard symbol and WARNING heading indicate a potential electric shock hazard.
Model 4520 & 4110 Series Getting Started Guide About this guide Before opening the chassis, disconnect the telephone network cables to avoid contact with telephone line voltages. Ultimate disposal of this equipment must be handled according to all applicable national laws and regulations. Preventing electrostatic discharge damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
Model 4520 & 4110 Series Getting Started Guide About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Garamond blue type Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading.
Chapter 1 General information Chapter contents SmartNode Series VoIP routers overview...............................................................................................................15 SmartNode 4520 Series router ........................................................................................................................16 Ports descriptions ......................................................................................................................................
1 • General information 14 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode Series VoIP routers overview The SmartNode 4520 and 4110 Series VoIP Gateway Routers (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 8 transparent voice and FAX calls over any IP or PSTN network. Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity. Figure 1.
Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode 4520 Series router The SmartNode 4520 Series are compact VoIP Gateway Routers that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 2). 10 /10 0E the rn et Vo ic eP ort s 0/3 0/2 0/1 0/0 FX S Figure 2.
Model 4520 & 4110 Series Getting Started Guide 1 • General information The port combinations are indicated in the extension of the model code.
1 • General information Model 4520 & 4110 Series Getting Started Guide Ports descriptions The SmartNode 4520 Series rear panel ports are described in table 2. Table 2. Rear panel ports Port Location Description 10/100 Ethernet Rear panel RJ-45 connectors (see figure 16 on page 39) that connect the router to an Ethernet device (e.g., a cable or DSL modem, LAN hub or switch).
Model 4520 & 4110 Series Getting Started Guide 1 • General information Figure 4. SmartNode 4520 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitoring” on page 53.
Model 4520 & 4110 Series Getting Started Guide 1 • General information SmartNode 4110 Series router The SmartNode 4110 Series are compact VoIP Gateways that support two to eight VoIP calls and various combinations of FXS and FXO ports (see figure 5). Vo ic eP ort s 0/3 0/2 0/1 0/0 FX S Figure 5.
Model 4520 & 4110 Series Getting Started Guide 1 • General information The port combinations are indicated in the extension of the model code.
1 • General information Model 4520 & 4110 Series Getting Started Guide Ports descriptions The SmartNode 4110 Series rear panel ports are described in table 3. Table 3. Rear panel ports Port 10/100 Ethernet ETH 0/0 Analog voice port, FXS Analog voice port, FXO Power Console Location Description Rear panel RJ-45 connector (see figure 5 on page 20) that connects the router to an Ethernet device (a cable or DSL modem, LAN hub or switch, for example).
Model 4520 & 4110 Series Getting Started Guide 1 • General information Figure 7. SmartNode 4110 Series front panels Note For LED descriptions, refer to chapter 5, “LEDs status and monitoring” on page 53.
1 • General information 24 Model 4520 & 4110 Series Getting Started Guide SmartNode Series VoIP routers overview
Chapter 2 Applications overview Chapter contents Introduction ..........................................................................................................................................................27 Applications for SmartNode 4110 Series ...............................................................................................................27 SIP and H.323 terminal and PSTN gateways .................................................................................................
2 • Applications overview 26 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Introduction Patton’s SmartNode Media Gateway Routers deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional and reliable VoIP networks. This chapter describes typical applications for which the SmartNodes are uniquely suited.
Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Application—Analog line extension over IP A virtual analog line can be created using an FXO and FXS model (see figure 9). The complete signaling and media (voice, fax, or modem) of the analog phone line is extended over IP. This enables a PBX analog extension line to be extended to a home office or satellite office.
Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Application—Private line automatic ringdown (PLAR) A private hot-line can be created by using two FXS models back-to-back (see figure 11). These can be found in use as courtesy phones at ATM’s, information kiosks, and emergency assistance pedestals. In this application, when one handset is picked-up, the remote handset immediately begins ringing. When the remote handset is picked-up, the speech path is completed.
2 • Applications overview Model 4520 & 4110 Series Getting Started Guide Application—PBX toll bypass gateway The gateways can be used to provide toll bypass over an IP WAN (see figure 13). The call routing in this case is provided by the PBX systems. A call routed to the FXS gateway can be relayed on a port-to-port basis or depending on the dialed-number to the remote gateway.
Model 4520 & 4110 Series Getting Started Guide 2 • Applications overview Application—SOHO off-premise extension For a SOHO/telecommuter, the SmartNode 4520 Series router can provide an off-premise extension to the corporate network (see figure 14). Along with the analog line extension features, the SmartNode provides Internet access and VPN connectivity to the main office.
2 • Applications overview Model 4520 & 4110 Series Getting Started Guide Application—Single-phone PSTN and VoIP access The SmartNode 4520 Series with a combination of FXS and FXO ports can be used to make and receive calls via PSTN and Internet calling services over the same telephone handset (see figure 15). Using individually configurable routing tables, an outbound call can be directed to the local PSTN connection or to an Internet telephony service provider (ISTP).
Chapter 3 Hardware installation Chapter contents Planning the installation ........................................................................................................................................35 Installation checklist ........................................................................................................................................36 Site log .............................................................................................................................
3 • Hardware installation 34 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Planning the installation Before you start the actual installation, it is strongly recommended that you gather all the information needed to install and setup the device. See table 4 for an example of what pre-installment checks you might need to carry out. Having carried out the pre-installation checks enables you to install and set up your gateway router into an existing infrastructure with confidence.
Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Installation checklist The installation checklist (see table 4) lists the tasks for installing a SmartNode 4520 or 4110 Series router. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log. Table 4.
Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in table 5. Table 5.
3 • Hardware installation Model 4520 & 4110 Series Getting Started Guide Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you should consider the need to access the unit for future upgrades and maintenance.
Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Installing an interface cable on the router’s FXS and FXO interface ports The gateway comes with at least two FXS or FXO analog ports—or a combination of FXS and FXO ports—(see figure 16) located on the back of the router. The FXS interfaces are connected to analog devices via cables (see figure 17) terminated with RJ-11 connectors (see figure 19 and table 6 on page 40 for pin-out information).
Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation 10 /10 0E the rn et ET H 0/1 Vo ic ET H eP ort 0/0 s 0/3 0/2 0/1 0/0 FX S Figure 18. Analog FXO connection Figure 19. RJ-11 pinout diagram Table 6.
Model 4520 & 4110 Series Getting Started Guide Note 3 • Hardware installation Unit must not connect directly to telecom network voltage (TNV). Installing the Ethernet cable The SmartNode 4520 Series has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable (see figure 20 on page 41).
3 • Hardware installation Model 4520 & 4110 Series Getting Started Guide Figure 21.
Model 4520 & 4110 Series Getting Started Guide 3 • Hardware installation Connecting to external power source The router comes with an internal or external power supply. This section describes installing the power cord into the router. Do the following: Note Do not connect the power cord to the power outlet at this time. 1. If your unit is equipped with an internal power supply, go to step 2.
3 • Hardware installation Model 4520 & 4110 Series Getting Started Guide Figure 23. Router front panel LEDs and Console port locations (SmartNode 4524 shown) 5. Verify that the green Power LED is lit (see figure 23). Congratulations, you have finished installing the SmartNode Gateway Router! Now go to chapter 4, “Getting started with the SmartNode” on page 45.
Chapter 4 Getting started with the SmartNode Chapter contents Introduction ..........................................................................................................................................................47 1. Configure IP address .........................................................................................................................................48 Power connection and default configuration .......................................................................
4 • Getting started with the SmartNode 46 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Patton SmartNodes can be used for a wide variety of IP-based network applications. To support and ease the configuration of the SmartNodes configuration, templates for the most important applications are available on the Patton server at www.patton.com/voip.
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode 1. Configure IP address Power connection and default configuration First the SmartNode must be connected to the mains power supply with the power cable. Wait until the 'Run' LED stops blinking and lights constantly. Now the SmartNode is ready. The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 8. Table 8.
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Login Accessing your SmartNode via the local console port (or via a Telnet session) causes the login screen to display. Type the factory default login: administrator and leave the password empty. Press the Enter key after the password prompt. login:administrator password: 172.16.40.1> After you have successfully logged in you are in the operator execution mode, indicated by > as command line prompt.
4 • Getting started with the SmartNode Model 4520 & 4110 Series Getting Started Guide 2. Connect the SmartNode to the network Depending whether you connect the SmartNode to a host directly or via a hub or switch either straightthrough wired or cross-over cables must be used (see figure 26). Note The SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports. Use straight-through or cross-over cables for host or hub/switch connections.
Model 4520 & 4110 Series Getting Started Guide 4 • Getting started with the SmartNode Press 'yes' to restart, 'no' to cancel : yes The system is going down Additional information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the Software Configuration Guide on the enclosed CD-ROM. On the CD you will also find a freeware TFTP server, which is also available from the http://solarwinds.net/ web site.
4 • Getting started with the SmartNode 52 Model 4520 & 4110 Series Getting Started Guide Additional information
Chapter 5 LEDs status and monitoring Chapter contents Status LEDs...........................................................................................................................................................
5 • LEDs status and monitoring 54 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide 5 • LEDs status and monitoring Status LEDs This chapter describes SmartNode gateway router front panel LEDs. Figure 27 shows SmartNode 4520 Series LEDs, figure 28 on page 56 shows SmartNode 4110 Series LEDs. LED definitions are listed in table 9 on page 57. Figure 27.
5 • LEDs status and monitoring Model 4520 & 4110 Series Getting Started Guide Figure 28.
Model 4520 & 4110 Series Getting Started Guide 5 • LEDs status and monitoring Table 9. SmartNode LED Indications LED Description Note If an error occurs, all LEDs will flash once per second. Power When lit, indicates power is applied. Off indicates no power applied. Run When lit, indicates normal operation. Flashes once per second during boot (startup).
5 • LEDs status and monitoring 58 Model 4520 & 4110 Series Getting Started Guide Status LEDs
Chapter 6 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................61 Contact information..............................................................................................................................................61 Warranty Service and Returned Merchandise Authorizations (RMAs).....................................................
6 • Contacting Patton for assistance 60 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide 6 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
Model 4520 & 4110 Series Getting Started Guide 6 • Contacting Patton for assistance Return for credit policy • Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. • 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price). • Over 60 days: Products will be accepted for repairs only. RMA numbers RMA numbers are required for all product returns.
Appendix A Specifications Chapter contents DSP.......................................................................................................................................................................65 Voice connectivity .................................................................................................................................................65 Connectivity.....................................................................................................................
A • Specifications 64 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide A • Specifications DSP One or two 4-channel DSPs Voice connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; On-Hook Voltage 29VDC Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice processing (signalling dependent) Voice codes: • G.711 A-Law/µ-Law (64 kbps) • G.
A • Specifications Model 4520 & 4110 Series Getting Started Guide Voice signalling H.323v4 • RAS, H.225, H.245 • Fast-connect, early H.245 • Gatekeeper autodiscovery • Alias registration • Overlap sending • Empty capability set (call transfer, hold) • H.323v1 call transfer, hold ISDN over IP (ISoIP) • H.323 GW and GK compatible • H.
Model 4520 & 4110 Series Getting Started Guide A • Specifications IPSEC AH & ESP Modes Manual Key; IKE optional AES/DES/3DES Encryption Management Industry standard CLI with local console (CRJ-45, RS-232) and remote Telnet access TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Java™ Applet; HPOV Integration with NNM Operating environment Operating temperature 32–104°F (0–40°C) Operating humidity 5–80% (non condensing) System CPU Moto
Model 4520 & 4110 Series Getting Started Guide A • Specifications Weight and power dissipation See table 10. Table 10. SmartNode weight and maximum power specifications SmartNode model Weight Maximum power dissipation SN4112/SN4522 SN4114/SN4524 SN4116/SN4526 30.5 oz/500 g 30.5 oz/500 g 24.4 oz/400 ga 6W 8W 12W SN4118/SN4528 24.4 oz/400 ga 15W a. Excluding external power supply Power supply AC version Internal power supply 100–240 VAC, 50/60 Hz, 200 mA DC version 12 VDC, 1.
Appendix B Cabling Chapter contents Introduction ..........................................................................................................................................................71 Serial console .........................................................................................................................................................71 Ethernet 10Base-T and 100Base-T .......................................................................................................
B • Cabling 70 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide B • Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products. Serial console The SmartNode can be connected to a serial terminal over its serial console port, as depicted in figure 29.
Model 4520 & 4110 Series Getting Started Guide B • Cabling Ethernet 10Base-T and 100Base-T Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. Use a cross-over cable to a host, or a straight cable to a hub. See figure 30 (host) and figure 31 on page 73 (hub) for the different connections. Note The SmartNode 4520 Series is equipped with Auto-MDX Ethernet ports. Use straight-through wired cables for host or hub/switch connections Figure 30.
Model 4520 & 4110 Series Getting Started Guide B • Cabling Figure 31. Ethernet straight-through Analog FXS Applicable to SmartNodes equipped with FXS ports. The FXS ports are connected to analog terminals (phones, fax machines, answering machines) via cables terminated with RJ-11 connectors (see section “FXS port” on page 77 for details on port pinouts). Figure 32.
Model 4520 & 4110 Series Getting Started Guide B • Cabling Analog FXO Applicable to SmartNodes equiped with FXO ports. The FXO ports are connected to analog phone lines via cables terminated with RJ-11 connectors (see section “FXO port” on page 78 for details on port pinouts). Note The phone line socket (connector type and pinout) available from the public network vary from country to country. Refer to technical information available from your local operator for additional cabling information.
Appendix C Port pin-outs Chapter contents Introduction ..........................................................................................................................................................77 Console port..........................................................................................................................................................77 Ethernet 10Base-T and 100Base-T port...............................................................................................
C • Port pin-outs 76 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide C • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Figure 34. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used. Ethernet 10Base-T and 100Base-T port Table 11. RJ-45 socket Note Pin Signal 1 2 3 6 TX+ TXRX+ RX- Pins not listed are not used. FXS port The FXS ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according to table 12.
Model 4520 & 4110 Series Getting Started Guide C • Port pin-outs FXO port The FXO ports use an RJ-11 connector with 6 positions. The midle two positions 3 and 4 are used according to table 13. Table 13. RJ-11 socket Note 78 Pin Signal 3 4 Ring (-) Tip (+) Pins not listed are not used.
Appendix D SmartNode 4110 Series factory configuration Chapter contents Introduction ..........................................................................................................................................................
D • SmartNode 4110 Series factory configuration 80 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide D • SmartNode 4110 Series factory configuration Introduction The factory configuration settings for SmartNode 4110 Series devices are as follows: #----------------------------------------------------------------# # # # 4110 Series # # Factory configuration file # # # #----------------------------------------------------------------# sntp-client sntp-client server primary 129.132.2.
D • SmartNode 4110 Series factory configuration 82 Model 4520 & 4110 Series Getting Started Guide Introduction
Appendix E SmartNode 4520 Series factory configuration Chapter contents Introduction ..........................................................................................................................................................
E • SmartNode 4520 Series factory configuration 84 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide E • SmartNode 4520 Series factory configuration Introduction The factory configuration settings for SmartNode 4520 Series devices are as follows: #----------------------------------------------------------------# # # # 4520 Series # # Factory configuration file # # # #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.
E • SmartNode 4520 Series factory configuration 86 Model 4520 & 4110 Series Getting Started Guide Introduction
Appendix F Installation checklist Chapter contents Introduction ..........................................................................................................................................................
F • Installation checklist 88 Model 4520 & 4110 Series Getting Started Guide
Model 4520 & 4110 Series Getting Started Guide F • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4520 or 4110 Series router (see table 14) . Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4520 or 4110 Series router, include a copy of the completed checklist in your site log. Table 14.
F • Installation checklist 90 Model 4520 & 4110 Series Getting Started Guide Introduction
