- Patton Electronics Network Hardware User Manual

ManualsBrandsPatton electronic ManualsNetwork HardwareSMARTNODE 4900

SmartNode 4900

IpChannel Bank

User Manual

Sales Office: +1 (301) 975-1000

Technical Support: +1 (301) 975-1007

E-mail: support@patton.com

WWW: www.patton.com

Part Number: 07MSN4900-GS, Rev. H

Revised: February 8, 2012

Start Installation

For Quick

Summary of content (76 pages)

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For Quick Start Installation SmartNode 4900 IpChannel Bank User Manual Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW: www.patton.com Part Number: 07MSN4900-GS, Rev.
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Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: support@patton.com Trademark Statement The terms SmartNode, SmartWare, and SmartView are trademarks of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners. Copyright © 2012, Patton Electronics Company. All rights reserved.
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Summary Table of Contents 1 General information ...................................................................................................................................... 15 2 Applications overview.................................................................................................................................... 21 3 Hardware installation....................................................................................................................................
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Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ........................................................................................................................................... 4 List of Figures ................................................................................................................................................. 8 List of Tables ...
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SmartNode 4900 User Manual Table of Contents Connecting cables ...........................................................................................................................................29 Connecting the FXS ports .........................................................................................................................29 Connecting the FXO ports ........................................................................................................................
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SmartNode 4900 User Manual Table of Contents Safety compliance: ..........................................................................................................................................52 PSTN Regulatory Compliance: .......................................................................................................................52 Radio and TV interference (FCC Part 15).............................................................................................................
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SmartNode 4900 User Manual Table of Contents End User License Agreement .................................................................................................................................71 1. Definitions ..................................................................................................................................................71 2. Title .....................................................................................................................................
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List of Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Model SN4932 IpChannel Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Model SN4932 IpChannel Bank front panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 SmartNode 4900 rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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List of Tables 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Port descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About this guide This guide describes the SmartNode 4900 Series IpChannel Bank hardware, installation and basic configuration. For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
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SmartNode 4900 User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or impaired functioning. Note A note presents additional information or interesting sidelights.
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SmartNode 4900 User Manual About this guide Safety when working with electricity WARNING WARNING The SmartNode contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or repaired by qualified service personnel. Opening the SmartNode case will void the warranty. Mains Voltage: Do not open the case when either power cord is attached. The SmartNode router is equipped with dual power supplies. Disconnect both power supply cords before servicing.
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SmartNode 4900 User Manual About this guide Preventing Electrostatic Discharge Damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench. Electrostatic Discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic printed circuit cards are improperly handled and can result in complete or intermittent failures. Always follow ESD prevention procedures when removing and replacing cards.
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SmartNode 4900 User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions Convention Garamond blue type Meaning Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference.
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Chapter 1 General information Chapter contents SmartNode 4900 Series overview...........................................................................................................................16 SmartNode 4900 Series detailed description..........................................................................................................17 SmartNode 4900 Series front panel ................................................................................................................
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SmartNode 4900 User Manual 1 • General information SmartNode 4900 Series overview The IpChannel Bank 4900 Series are Analog Access Routers that support 12 to 32 VoIP calls. Filling the gap between small media gateways and T1/E1 gateway equipment, the SN4900 Series IpChannel Bank fits your needs cost effectively—so you won’t have to “stack” multiple smaller units or buy an over-designed product. Figure 1.
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SmartNode 4900 User Manual 1 • General information SmartNode 4900 Series detailed description The SmartNode 4900 Series IpChannel Bank provides VoIP calling from 12 to 32 analog phone lines. Integrated within the IpChannel Bank are 2 Ethernet ports, one for LAN, the other for WAN connectivity. The WAN service connection may also be made via either a serial V.35 or X.21 port.
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SmartNode 4900 User Manual 1 • General information SmartNode 4900 Series front panel The front panel LEDs display the status of the power, system, VOIP channels, Ethernet ports, and call load. The front panel includes the following LEDs. Figure 2 shows the front panel LED indicators and table 2 provides a description of the LED indicators’ behavior.
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SmartNode 4900 User Manual 1 • General information SmartNode 4900 Series rear panels The SmartNode 4900 rear panel ports are shown in figure 3 and described in table 3 on page 20.
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SmartNode 4900 User Manual 1 • General information Table 3. Port descriptions Port Description ETH 0/0 (WAN Ethernet 0/0 port) 10/100Base-Tx full-/half-duplex, RJ-45, auto detection and autoMDI-X connects the unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem). ETH 0/1 (LAN Ethernet 0/1 port) 10/100Base-Tx full-/half-duplex, RJ-45, auto detection and fallback, connects the unit to an Ethernet LAN. Expansion • V.
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Chapter 2 Applications overview Chapter contents Introduction ..........................................................................................................................................................22 SmartNode 4900 Series applications......................................................................................................................22 Multiservice carrier access over leased lines ..........................................................................................
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SmartNode 4900 User Manual 2 • Applications overview Introduction Patton's SmartNode 4900 Series deliver the features you need for advanced multiservice voice and data networking. SmartNode 4900 Series combine high-quality voice-over-IP with powerful quality of service routing features to deliver seamlessly integrated VoIP and data access over synchronous serial leased lines. This chapter describes typical applications for which the SmartNode 4900 Series series is uniquely suited.
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SmartNode 4900 User Manual 2 • Applications overview Like all members of the SmartNode family of VoIP solutions, the SmartNode 4900 Series supports all industry-standard VoIP signaling protocols, including SIP, H.323, T.38 fax-relay, plus fax- and modem-bypass.
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Chapter 3 Hardware installation Chapter contents Introduction ..........................................................................................................................................................25 Planning the installation........................................................................................................................................25 Installation checklist ........................................................................................................
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SmartNode 4900 User Manual 3 • Hardware installation Introduction This chapter contains information for planning the installation of the SmartNode 4900 IpChannel Bank with the following installation procedures: • Section “Unpacking the Model SN4900 series IpChannel Bank” on page 28 lists the contents of the shipping box • Section “IpChannel Bank chassis installation” on page 28 describes installing the IpChannel Bank on a flat surface or in a 19-inch rack • Section “Connecting cables” on page 29 describes
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SmartNode 4900 User Manual 3 • Hardware installation Installation checklist The installation checklist (see table 5) lists the tasks for installing a SmartNode 4900 Series IpChannel Bank. Make a copy of this checklist and mark the entries as you complete each task. For each SmartNode 4900, include a copy of the completed checklist in your site log. This installation checklist is also available in appendix F, “Installation checklist” on page 73. Table 5.
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SmartNode 4900 User Manual 3 • Hardware installation Network information When planning your installation there are certain critical considerations for the network connections. The following sections describe such considerations for several types of network interfaces. Network diagram Draw a network overview diagram that displays all neighboring IP nodes, connected elements and telephony components.
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SmartNode 4900 User Manual Note 3 • Hardware installation When setting up your SmartNode you must consider cable-length limitations and potential electromagnetic interference (EMI) as defined by the applicable local and international regulations. Ensure that your site is properly prepared before beginning installation.
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SmartNode 4900 User Manual 3 • Hardware installation 6. Secure the IpChannel Bank in position with the mounting screws. 7. Go to section “Connecting cables” on page 29 Connecting cables This section describes installing the interface, power, and ground cables in the following order: CAUTION The Interconnecting cables must be acceptable for external use and must be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability. 1.
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SmartNode 4900 User Manual 3 • Hardware installation 3. Select and attach the appropriate twisted-pair from each FXS device on punch-down blocks for connection to the chosen port on the IpChannel Bank. Connecting the Ethernet ports The IpChannel Bank has dual 10/100 Ethernet interfaces. One is for the WAN connection. The other is for connecting to your Ethernet LAN. The Ethernet ports will auto-sense the correct speed of the local LAN and automatically negotiate to half- or full-duplex operation.
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SmartNode 4900 User Manual 3 • Hardware installation Connecting a 10/100Base-T Ethernet port to an Ethernet-capable workstation. The 10/100Base-T Ethernet ports can connect to a single Ethernet-capable workstation or PC by means of any Ethernet cable. Connecting the EIA-561 RS-232 configuration port (DCE configured) Install the supplied RJ-45-to-RJ-45 cable with the DB9-RJ45 adapter between the SN4900 IpChannel Bank RS-232 console port (figure 10) and an open serial port on your computer.
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SmartNode 4900 User Manual 3 • Hardware installation Table 8. Serial port pin-outs V.35 Interface (DB-25) 24 X.21 interface (DB-15) XTC-a (to DCE) Note Some NTUs have non-standard connections and require special cables. Consult the NTU maker’s product documentation Connecting power In connecting to the power source, it is important to establish a good grounding connection first, then the power connection.
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SmartNode 4900 User Manual 3 • Hardware installation Mains Voltage: Do not open the case when either power cord is attached. The SmartNode router is equipped with dual power supplies. Disconnect both power supply cords before servicing. For systems without a power switch, line voltages are present within the power supply when the power cords are connected.
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SmartNode 4900 User Manual 3 • Hardware installation 3. Repeat steps 1 and 2 to install the remaining power cable. 4. Verify that the AC power cord included with your IpChannel Bank is compatible with local standards. If it is not, refer to chapter 6, “Contacting Patton for assistance” on page 48 to find out how to replace it with compatible power cord. 5. Connect the male end of the power cord to an appropriate power outlet. 6. Verify that the green POWER LED is lit. Hardware installation is complete.
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SmartNode 4900 User Manual 3 • Hardware installation 3. Insert the stripped end of the positive lead into the +DC input of the terminal block. Tighten the screw until the power lead is firmly fastened. Repeat the procedure for the negative lead, using the -DC input of the terminal block. Make sure that all strands of the wire are captured and that there are no exposed wires. 4. Repeat steps 1 through 3 to install the remaining DC power connection.
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Chapter 4 Getting started with the SmartNode 4900 Series Chapter contents Introduction ..........................................................................................................................................................37 1. Configure IP address .........................................................................................................................................38 Factory-default IP settings ..........................................................................
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration. Setting up a new SmartNode consists of the following main steps: Note If you have not already installed the SmartNode, refer to chapter 3, “Hardware installation” on page 24. 1. Configuring the desired IP address (see figure 14). Refer to section “2.
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series 3. Loading the configuration (see figure 16). Refer to section “2. Connecting the SmartNode to the network” on page 41 for details. ES PLI ES L SUPPLI H DUA H SUPING WIT BOT VIC ED CT SER E IPP NNE OR T EQU CO BEF DIS UNI 1 1. Download configuration example from the CD-ROM included with your SmartNode device or from the Patton Web server at www.patton.
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series Connect to the RS-232 console port The RJ-45 Console port is wired as an EIA-561, RS-232 port. Use the included Model 16F-561 adapter and cable (see figure 17) between the SmartNode’s Console port and a PC or workstation’s RS-232 serial interface. Activate the terminal emulation program on the PC or workstation that supports the serial interface (e.g. HyperTerm).
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series Login To access the SmartNode, start the Telnet application. Type the default IP address for the router into the address field: 192.168.1.1. Accessing your SmartNode via a Telnet session displays the login screen. Type the factory default login: administrator and leave the password empty. Press the key after the password prompt. login:administrator password: 192.168.1.
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series 2. Connecting the SmartNode to the network In general, the SmartNode will connect to the network via the ETH 0/0 (WAN) port. This enables the SmartNode to offer routing services to the PC hosts on the ETH 0/1 (LAN) port. The SmartNode 4900 Series is equipped with Auto-MDI-X Ethernet ports, so you can use straight-through or crossover cables for host or hub/switch connections (see figure 17).
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SmartNode 4900 User Manual Note 4 • Getting started with the SmartNode 4900 Series If your application is unique and not covered by any of Patton’s configuration templates, you can manually configure the SmartNode instead of loading a configuration file template. In that case, refer to the SmartNode Series SmartWare Software Configuration Guide for information on configuring the SmartNode device. In this example we assume the TFTP server on the host with the IP address 172.16.1.
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series Start-up with factory configuration Step Command Purpose 1 RedBoot> fis load Copies the SmartWare application image from the persistent memory (flash:) to the volatile memory (RAM) from where it will be executed. 2 RedBoot> go -s factory-config Starts the SmartWare application telling it to use ‘factory-config’ as startup configuration.
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SmartNode 4900 User Manual Step 8 4 • Getting started with the SmartNode 4900 Series Command RedBoot> go Purpose Starts the application image that was downloaded into the volatile memory (RAM). Note With the Bootloader, only the Ethernet interface 0/0 is available. The Bootloader applies the IP address, subnet mask, and default gateway that were last configured by the Bootloader itself or by another application (e.g. SmartWare).
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SmartNode 4900 User Manual 4 • Getting started with the SmartNode 4900 Series Load a new application image (SmartWare) via the serial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console.
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Chapter 5 LEDs status and monitoring Chapter contents Status LEDs...........................................................................................................................................................
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SmartNode 4900 User Manual 5 • LEDs status and monitoring Status LEDs The front panel LEDs display the status of the power, system, VoIP channels, Ethernet ports, and call load. They are described in table 10. Rear panel serial port LEDs are described in table 11. Table 10. SmartNode LED Indicators LED Power Run Indication Description Off Indicates no power is applied. Solid green Indicates power is applied. Solid green Indicates normal operation.
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Chapter 6 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................49 Contact information..............................................................................................................................................49 Warranty Service and Returned Merchandise Authorizations (RMAs).....................................................
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SmartNode 4900 User Manual 6 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the SmartNode warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services.
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SmartNode 4900 User Manual 6 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
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Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................52 EMC compliance: ...........................................................................................................................................52 Safety compliance: ...................................................................................................................
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SmartNode 4900 User Manual A • Compliance information Compliance EMC compliance: • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety compliance: • UL60950-1/CSA C22.2 No.
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SmartNode 4900 User Manual A • Compliance information Watchfield, Swindon, Wilts SN6 8TD, UK Authorized European Representative 53
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SmartNode 4900 User Manual A • Compliance information FCC Part 68 (ACTA) Statement (FXO ports) This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
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Appendix B Specifications Chapter contents Voice connectivity - FXS .......................................................................................................................................55 Voice connectivity - FXO......................................................................................................................................55 Ethernet interface ..............................................................................................................................
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SmartNode 4900 User Manual B • Specifications Voice connectivity - FXS 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN EuroPOTS (ETSI EG201 188) Programmable AC impedance, feeding, and ring voltage; on-hook voltage 48 VDC Caller-ID Type-1/2 FSK and ITU V.
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SmartNode 4900 User Manual B • Specifications FXS ports The FXS ports provide for connection of up to 32 analog FXS devices on a 50- or 64-pin RJ-21X connector located on the rear panel. FXO ports The FXO ports provide for connection of up to 32 analog FXO devices on a 50- or 64-pin RJ-21X connector located on the rear panel. PPP and Frame-Relay support • X.21 or V.35 WAN • Frame-Relay (8 PVCs) • RFC1490, FRF.12 fragmentation • LMI, Q.
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SmartNode 4900 User Manual B • Specifications Fax over IP (FoIP) T.38 Fax relay (9.6 k, 14.4 k) Voice signaling H.323v4: • RAS, H.225, H.245 • Fast-connect, early H.245 • Gatekeeper autodiscovery • Alias registration • Overlap sending • Empty capability set (call transfer, hold) • H.323v1 call transfer, hold • H.323 GW and GK compatible • H.
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SmartNode 4900 User Manual B • Specifications 802.
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SmartNode 4900 User Manual B • Specifications Table 12. SmartNode weight and maximum power specifications SmartNode model Weight Maximum power dissipation IpChannel Bank 4932 9.1 lb (4.1 kg) 50W V.35 or X.21 Serial Card (Expansion Port) 0.1 lb (45.3 g) 1W Power supply Universal AC version Internal power supply voltage range 100–240 VAC, 50/60 Hz via IEC-320 connectors. Current rating 5.4 A, 65W. DC version Optional DC power supply with -36 to -72VDC via terminal block, current rating 4.
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Appendix C Port pin-outs Chapter contents Introduction ..........................................................................................................................................................61 Console port..........................................................................................................................................................61 Ethernet 10Base-T and 100Base-T port ..............................................................................................
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SmartNode 4900 User Manual C • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port Configuration settings: Asynchronous data rate of 9600 bps, 2 bits, no parity, 1 stop bit, no flow control RJ-45 Jack DB-9 6 1 4 5 2 3 8 7 1 2 3 4 5 6 7 8 Signal Name DSR CD DSR & DTR are internally wired together DTR SG RD (driven) TD (received) CTS RTS Figure 19. EIA-561 (RJ-45 8-pin) port Note Pins not listed are not used.
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SmartNode 4900 User Manual C • Port pin-outs Sync Serial port Two types of serial ports are available: V.35 or X.21. They are configured as DTE. The V.35 is presented on a DB-25 female connector (see table 14 for pin-outs). The X.21 is presented on a DB-15 female connector (see table 15 for pin-outs). Note Pins not listed are not used Table 14. V.
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SmartNode 4900 User Manual C • Port pin-outs FXS and FXO ports The FXS and FXO ports are accessed through a 64-pin RJ-21X connector (see table 16 for pin-outs) or through a 50-pin RJ-21X connector (see table 17 on page 66 for pin-outs) located on the rear panel of the IpChannel Bank. Table 16.
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SmartNode 4900 User Manual C • Port pin-outs Table 16.
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SmartNode 4900 User Manual C • Port pin-outs Table 17.
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SmartNode 4900 User Manual C • Port pin-outs Table 17.
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Appendix D Factory Configuration Chapter contents Introduction ..........................................................................................................................................................
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SmartNode 4900 User Manual D • Factory Configuration Introduction The factory configuration settings for SmartNode 4900 Series devices are as follows: #----------------------------------------------------------------# # # # 4900 Series # # Factory configuration file # # # #----------------------------------------------------------------# dns-relay sntp-client sntp-client server primary 129.132.2.
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Appendix E End user license agreement Chapter contents End User License Agreement .................................................................................................................................70 1. Definitions ..................................................................................................................................................70 2. Title .............................................................................................................................
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SmartNode 4900 User Manual E • End user license agreement End User License Agreement By opening this package, operating the Designated Equipment or downloading the Program(s) electronically, the End User agrees to the following conditions: 1. Definitions A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves.
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SmartNode 4900 User Manual E • End user license agreement If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Government agrees that such Program(s) are commercial computer software or computer software documentation and that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS 227.
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Appendix F Installation checklist Chapter contents Introduction ..........................................................................................................................................................
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SmartNode 4900 User Manual F • Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4900 IpChannel Bank (see table 18). Make a copy of this checklist and mark the entries as you complete each task. For each IpChannel Bank, include a copy of the completed checklist in your site log. Table 18.
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Appendix G Accessories Chapter contents Introduction ..........................................................................................................................................................
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SmartNode 4900 User Manual G • Accessories Introduction The cables listed in table 19 are available as accessories for the SmartNode 4900 Series products. Table 19. Accessory cables Description Part Number DB-25 male to M/34 male cable (Sync serial V.35 port) 1205-25M/35M DB-15 male to DB-15 male cable (Sync serial X.21 port) EMEM216006 64-pin telco to open end cable, 6 ft/1.