- Patton Electronics Network Router User Manual
Table Of Contents
- Summary Table of Contents
- Table of Contents
- List of Figures
- List of Tables
- About this guide
- Chapter 1 General information
- Chapter 2 Applications overview
- Chapter 3 SmartNode installation
- Chapter 4 Initial configuration
- Chapter 5 Contacting Patton for assistance
- Appendix A Compliance information
- Appendix B Specifications
- Appendix C Cabling
- Appendix D Port pin-outs
- Appendix E SmartNode 4940 factory configuration
- Appendix F End user license agreement

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Chapter 5 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................36
Contact information..............................................................................................................................................36
Patton support headquarters in the USA .........................................................................................................36
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................36
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................36
Warranty coverage ..........................................................................................................................................36
Out-of-warranty service .............................................................................................................................37
Returns for credit ......................................................................................................................................37
Return for credit policy .............................................................................................................................37
RMA numbers ................................................................................................................................................37
Shipping instructions ................................................................................................................................37