Monarch Sierra Sport 3R 9430R Printer Quick Reference Guide

ManualsBrandsPaxar ManualsPrinter3R 9430R

Troubleshooting

If you cannot fix a problem, call Technical Support. For optimal

printer performance, we recommend cleaning the printer according

to the directions found in the

Operator’s Handbook

. For supplies,

service or assistance, call toll free: 1-800-543-6650 (in the U.S.A.).

See our Web site (www.paxar.com) for additional information.

Problem Action

Does not feed or

has a paper jam.

Remove any jammed supplies. Reload supplies.

Does not print. Check or replace the printer’s battery.

Your data stream may include a query for the

battery voltage.

Make sure the supplies are loaded correctly and

not upside down.

Open and then close the supply door evenly. If

both sides of the supply door are not completely

closed, uneven printing may occur.

Verify communications between the host and

printer. See your System Administrator.

The printer’s duty cycle may be exceeded. In

high temperature environments, pause the

printer for one minute after every four inches

printed. If the duty cycle is exceeded, the

printer may not print all of the information that

was sent to it.

NOTE: This is not a continuous batch printer.

Light/heavy

printing or voids

in printing.

Clean the printhead.

Check or recharge the battery. See “Charging

the Battery,” for more information.

Your System Administrator may need to adjust

the print contrast.

Open and then close the supply door evenly. If

both sides of the supply door are not completely

closed, uneven printing may occur.

Red or Orange

(Error) LED is on.

Check or load supply.

Error reading magnetic card’s data.