System Administrator's Guide TC9460SA Rev. AE 12/07 Monarch® 9460™ Printer ©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. © 2006 Paxar Americas, Inc.
TA B L E O F C O N T E N T S INTRODUCTION ......................................................................... 1-1 Using This Manual .................................................................. 1-1 Audience ............................................................................... 1-1 Using the Menu Charts ........................................................... 1-2 Using the Display and Buttons ................................................. 1-2 Selecting an Option ....................
SETTING UP THE PRINTER ........................................................ 3-1 Stock Energy ......................................................................... 3-3 Backlight ............................................................................... 3-4 LCD Contrast ......................................................................... 3-5 Printer ................................................................................... 3-6 Adjusting the Print Contrast............................
RF Network .......................................................................... 3-26 About Bluetooth® ................................................................. 3-27 Defaults ............................................................................ 3-28 Changing the Communication Settings ................................ 3-28 Bluetooth Settings ................................................................ 3-28 Enabling the Security .........................................................
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1 INTRODUCTION Use this System Administrator's Guide for the Monarch® Sierra Sport2™ 9460™ printer. Review the printer information in the Operator's Handbook available on our Web site (www.paxar.com) before you read this manual. Note: Information in this document supercedes information in previous versions. Check our Web site for the latest documentation and release information. Using This Manual Following is a summary of the contents of this manual.
Using the Menu Charts The chapters in this manual have one or more charts showing the printer's menu structure. For example: Main Menu T ool B o x D ia gn o st i cs S t o c k En er g y O nli ne Di ag. B a c kli ght L CD Co nt ra st L a ng ua ge S e r vi ce S et up P r i nt er Exit Fi le System S e ri al C o m m. P o we r Mg mt. R F N et w or k Exit B l uet oot h Exit The black boxes show where you are; the bordered boxes show how you got there.
The following table describes the icons you may see on the display: When you see Press the NAVIGATION A button under the icon as described ↵ Selects (enters) the highlighted option. c Scrolls up through the list of options. d Scrolls down through the list of options. f Sets the change position. + Toggles between positive and negative values. Increases the selected setting in 1-step increments. Increases the selected setting in 10-step increments.
Printing The host sends online packets containing print jobs to the printer. 1. Turn on the printer. Press and hold P until the display turns on. The display flashes printer version information, battery charging status, and then you see Ready װ 2. Download a format and a batch. For information on creating packets and downloading print jobs, refer to the Programmer's Manual available on our Web site (www.paxar.com).
Selecting a Language You can change the printer's messages to English, French, German, Spanish, and Other (for future formats). Main Menu T ool B o x E n gli s h 1. F ra n cai s L a ng ua ge D eut s c h Exit E s p an ol Ot he r Exit Turn on the printer. Press and hold P until the display turns on. The display flashes printer version information, battery charging status, and then you see Ready װ 2. Press A under װ. E B f 3. ² F T Press A under T (Tool Box) to enter the menu.
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2 USING DIAGNOSTICS This chapter explains how to use the Tool Box, Diagnostics menu. Only System Administrators should perform these tests. You can view test results but you cannot change any of the settings. If there is a problem with the printer, give the results of these tests to Service. Diagnostics The Diagnostics menu helps diagnose problems with the printer. Main Menu L a ng ua ge T ool B o x O nli ne Di ag. D ia gn o st i cs Prin te r D i spl a y S et up K e y bo ar d C o m m.
2. Press A under װ. You see the battery indicator E (empty) and F (full): E f B ² F T As you use the printer, the battery indicator line gets closer to E (empty), instead of F (full). Recharge the battery when the line is by the E. 3. Press A under T to enter the menu. Tool Box Language ↵ 4. d Tool Box is highlighted. Press A under ↵ to select Tool Box. Enter Password 5. Press the navigational buttons in this order: Left, Left, Left, Right, and Left.
Diagnostics Online Diag. ↵ 6. d Diagnostics is highlighted. Press A under ↵ to select Diagnostics. You are in the Diagnostics menu. Printer Use this menu to print a test label, check the sensors, printhead, battery, and view totals. Diagnostics Menu Print er D i spl a y T est La be l S e n so r s K e y bo ar d P r int he ad C o m m. B at t er y RAM Vi ew T otal s D at a D u mp A b out Exit Exit To exit, press F at any time.
The first label shows the printer's configuration by packet (A-M). Refer to the Programmer's Manual for more information. The second label shows the model number, software version, total number of inches printed, number of high-energy inches printed, voltage, contrast, printhead resistance, the number of bad dots, memory, and any options. You return to the Test Label menu. 2. Select Test Pattern. A test pattern label prints and verifies the dots on the printhead are working.
3. Select Grey Scale. A grey scale label prints to check the uniformity of the printing. You return to the Test Label menu. Label w ith vo ids The test sample should be uniformly grey across the supply. If you see voids, especially on the edges, save your sample and call Service. Note: 4. You may receive a "Memory Full" error if you are using MPCL because you need to reallocate memory. Refer to the Programmer's Manual for more information. Select MIF Info. MIF stands for Monarch Initialization Files.
Sensors Use this option to view the black mark, die cut, on-demand, and aperture sensor settings. To exit, press F at any time. 1. From the Diagnostics menu, select Printer, Sensors, Black Mark. Black Mark A/D Value = 170 ↵ The acceptable range is between 0 and 255 and the A/D values change as supply moves past the sensors. The count changes by at least 100 steps when a black mark is under the sensor. If you do not notice at least a 100-step difference, you may need to call Service. 2.
5. Select On-Demand. On-Demand A/D Value = 240 ↵ The acceptable range is between 0 and 255 and the A/D values change as supply moves past the sensors. The count changes by 100 steps when a label is not under the sensor. If you do not notice a 100-step difference, you may need to call Service. 6. Press F to return to the Sensors menu. 7. Select Aperture. Aperture A/D Value = 225 ↵ The acceptable range is between 0 and 255 and the A/D values change as supply moves past the sensors.
Printhead Use this option to check the printhead for bad dots, view the printhead dot resistance and the printhead temperature. To exit, press F at any time. 1. From the Diagnostics menu, select Printer, Printhead, Dot Test. Print Head Bad Dots = 0 ↵ To print, the number of bad dots must be less than 10. If you have more than 10 bad dots, call Service. 2. Press F to return to the Printhead menu. 3. Select Dot Resist. Resistance in Ohms = 170 ↵ The acceptable range is between 247 Ohms and 458 Ohms.
Battery Use this option to check the battery voltage. 1. From the Printer menu, select Battery. Battery Voltage = 7.74 ↵ To print, the voltage must be greater than 7.0 volts. 2. Press A under ↵ or F to return to the Printer menu. View Totals Use this option to view the totals for printer inches, service inches, printer high energy inches, and service high energy inches. The high energy printing is used for linerless labels. 1. From the Printer menu, select View Totals, Print inch.
7. Select Ser High In. Service High Inches 00000075 ↵ 8. Press A under ↵ or F to return to the View Totals menu. 9. Press F until you return to the Diagnostics menu. Display Use this menu to see if the backlight is working or if pixels are missing on the display. Main Menu O nli ne Di ag. D ia gn o st i cs P r i nt er D i spl a y S et up K e y bo ar d C o m m. P i xe l Exit Backligh t S e r vi ce RAM Fi le System D at a D u mp A b out Exit Exit To exit, press F at any time. 1.
4. Select Pixel. Pixel Test Press left key to toggle pixel display Each dot on the display is called a pixel. 5. Press the left A. The display shows all pixels ON (black). If a pixel is not on, make a note and call Service. The left A is an ON and OFF toggle switch. Press the left A again to turn OFF the pixels. The display shows all pixels OFF (blank screen). 6. Press F until you return to the Diagnostics menu. Keyboard Use this menu to see if the buttons on the keyboard are working properly.
Communications Use this menu to check the communications port and cable. You need a loopback plug for this test. The loopback plug can be purchased at your local electronics store. See Appendix A, "Specifications" for cable pinout information. Main Menu O nli ne Di ag. D ia gn o st i cs P r i nt er D i spl a y K e y bo ar d S et up C om m. S e r vi ce RAM Fi le System D at a D u mp A b out Exit Exit To exit, press F at any time. 1. From the Diagnostics menu, select Comm.
RAM Use this menu to check the printer's memory. Main Menu O nli ne Di ag. D ia gn o st i cs P r i nt er D i spl a y K e y bo ar d S et up C o m m. S e r vi ce RAM Fi le System D at a D u mp Exit A b out Exit To exit, press F at any time. 1. From the Diagnostics menu, select RAM. RAM test running RAM test passed Press a key 2. If you see a RAM error message, call Service. 3. Press any key except P (power) to return to the Diagnostics menu.
Data Dump Use this menu if you are having problems with a data stream. Data Dump captures the data from the communications port and prints that information to a label. Main Menu O nli ne Di ag. D ia gn o st i cs P r i nt er D i spl a y K e y bo ar d S et up C o m m. S e r vi ce RAM Fi le System D a ta D ump A b out Exit Exit To exit, press F at any time. 1. From the Diagnostics menu, select Data Dump. Data Dump A couple of labels print with data from the communication port.
About Use this option to view information about the printer model and software version. Main Menu O nli ne Di ag. D ia gn o st i cs P r i nt er D i spl a y K e y bo ar d S et up C o m m. S e r vi ce RAM Fi le System D at a D u mp A bout Exit Exit To exit, press F at any time. 1. From the Diagnostics menu, select About. ABOUT M9460 Version 2.6 H/W Rev - P 2. Press F until you return to the Tool Box menu.
Service Diagnostics Service Diagnostics is only accessible to a Paxar Representative, because it requires a separate password. Before calling Service, print a test label. Main Menu T ool B o x D ia gn o st i cs O nli ne Di ag. L a ng ua ge S et up Exit Fi le System S e r vi ce Exit Pass word File System The File System is only accessible to a Paxar Representative, because it requires a separate password. It clears all files that are downloaded to flash, but keeps all application files.
3 SETTING UP THE PRINTER This chapter explains how to use the Tool Box, Setup menu to configure the printer. Main Menu L a ng ua ge T ool B o x D ia gn o st i cs S t o c k E n er g y O nli ne Di ag. B a c kli ght L CD Co nt ra st S et up P r i nt er Exit S e r vi ce Fi le System S e ri al C o m m. P o we r Mg mt. R F N et w or k Exit B l uet oot h Exit To exit, press F at any time. 1. Turn on the printer. Press and hold P until the display turns on.
As you use the printer, the battery indicator line gets closer to E (empty), instead of F (full). Recharge the battery when the line is by the E. 3. Press A under T (Tool Box) to enter the menu. Tool Box Language ↵ 4. d Tool Box is highlighted. Press A under ↵ to select Tool Box. Enter Password 5. Press the navigational buttons in this order: Left, Left, Left, Right, and Left. Diagnostics Online Diag. ↵ d 6. Press A under d until Setup is highlighted. 7. Press A under ↵ to select Setup.
Stock Energy Use this menu to select the type of supplies you are using. The printer supports standard or high energy supplies. Standard supplies can be either tags or labels. Use the High Energy setting for linerless and synthetic supplies. Use the Standard setting for standard supplies, including tags and receipt paper. Setup Menu D ia gn o st i cs O nli ne Di ag.
Backlight Use this menu to enable or disable the backlight. The display backlight can be enabled for dimly lit areas. The default is disabled. Setup Menu D ia gn o st i cs O nli ne Di ag. S t o c k En er g y B a c kli ght L CD Co nt ra st S et up P r i nt er S e r vi ce Fi le System S e ri al C o m m. P o we r Mg mt. R F N et w or k B l uet oot h To exit, press F at any time. 1. From the Setup menu, select Backlight. Disable Enable ↵ 2. d Make your selection: Disable or Enable.
LCD Contrast Use this menu to adjust the LCD (display) contrast depending on your viewing angle. The range is between 0 to 100. The default is 0. Setup Menu D ia gn o st i cs O nli ne Di ag. S t o c k En er g y B a c kli ght L CD Cont ra st S et up P r i nt er S e r vi ce Fi le System S e ri al C o m m. P o we r Mg mt. R F N et w or k Exit B l uet oot h Exit To exit, press F at any time. 1. From the Setup menu, select LCD Contrast. Use keys to Adjust Contrast 50 ↵ d 2.
Printer Use this menu to change your printer's contrast, print positions, and enable or disable the various sensors (on-demand, black mark, etc.). Setup Menu D ia gn o st i cs O nli ne Di ag. S t o c k En er g y B a c kli ght L CD Co nt ra st Contrast S u pp l y P o s P r i nt er S et up 3-6 System Administrator’s Guide Fi le System S e ri al C o m m. P o we r Mg mt. R F N et w or k P r i nt P os To exit, press F at any time.
Adjusting the Print Contrast Contrast controls the darkness of the printing on your supply. The range is between -28 to 40. The default is 0. You may need to adjust your contrast based on which supply you are using. Linerless supplies may need a higher or lower contrast setting. Receipt paper requires a lower contrast setting. For linerless or synthetic supplies, you must select High Energy from the Stock Energy menu. 1. From the Setup menu, select Printer, Contrast.
Adjusting the Supply Position Use this option to adjust how much supply feeds out of the printer. The range is between -99 to 99. The default is 0. You may need to adjust the supply in or out to allow ♦ tags and labels to be removed. ♦ die cut labels to be removed easily. 1. From the Printer menu, select Supply Pos.
Adjusting the Print Position Use this option to adjust where data prints vertically on the supply. The range is between -99 to 99. The default is 0. Adjust the print if it is too close to the top or bottom of the supply, or overtypes a pre-printed area. 1. From the Printer menu, select Print Pos. Print Position +00 ↵ f + Use A as shown in the following table: ↵ f + Press A to Press A to Press A to Enter Save the setting Set the position (+00) 1 st position 2 nd position 3 rd position 2.
Setting the Margin Adjust Use this option to adjust where the format prints horizontally on the supply. The range is between -99 to 99. The default is 0. 1. From the Printer menu, select Margin Adj. Margin Adjust +00 ↵ f + Use A as shown in the following table: ↵ f + Press A to Press A to Press A to Enter Save the setting Set the position (+00) 1 st position 2 nd position 3 rd position 2.
Setting the Demand Sensor Use this option to enable or disable the on-demand sensor. When you select: ♦ disable, printing is activated by pressing F. ♦ enable, printing is automatic when the previous printing is removed. When using on-demand with the tear edge and peel mode, you need to set up the printer: ♦ For tear edge, use only non-indexed supplies (continuous), supplies without separations or black marks, and linerless supplies. ♦ For peel mode (separates the label from the liner).
For the tear edge: 1. Remove supplies or rewind the supplies enough to make sure there is nothing under the sensor. Tear edge On-demand sensor Note: The sensor needs to calibrate without supply under the sensor. 2. Close the supply door. 3. Press A under ↵ to continue. SUCCESSFUL ↵ X Note: If you see a "FAILED" message, call Service. 4. Press A under ↵ or press A under X to return to the Demand Sensor menu. 5. Press F to return to the Printer menu. 6. Load supplies.
For peel mode: 1. Separate one or two labels from the liner and place the liner across the exit chute. Exit chute 2. Feed the liner under the peel bar. The sensor needs to calibrate the liner only.
3. Close the supply door. For more information on how to load supply for peel mode, refer to the Operator's Handbook. 4. Pull down on the liner to remove any slack. 5. Press A under ↵ to continue. SUCCESSFUL ↵ Note: X If you see a "FAILED" message, call Service. 6. Press A under ↵ or press A under X to return to the Demand Sensor menu. 7. Press F to return to the Printer menu.
Selecting the Die Cut Sensor 1. From the Printer menu, select Stock Sensor, Die Cut. Die Cut Sensor Selected ↵ 2. Press A under ↵ to continue. Insert liner... Then hit Enter ↵ 3. ± Load the supply by separating one or two labels from the liner and placing the liner across the black mark sensor and through the exit chute. Exit chute 4. Close the supply door.
5. Press A under ↵ to continue. You see a message that the printer is calibrating the supply. SUCCESSFUL ↵ X The printer does not feed labels while calibrating. The printer records the sensor value read from the liner. Note: If you get a FAILED message: turn off the printer and repeat the process. If it fails again, call Service. 6. Press A under ↵ or press A under X to return to the Stock Sensor menu. 7. Press F to return to the Printer menu. Selecting the Black Mark Sensor 1.
3. Load the supply by placing the supply across the exit chute without a black mark covering the sensor. Black mark sensor 4. Close the supply door. 5. Press A under ↵ to continue. You see a message that the printer is calibrating the supply. SUCCESSFUL ↵ X The printer does not feed supplies while calibrating. The printer records the sensor value read from the label on the liner. 6. Press A under ↵ or press A under X to return to the Stock Sensor menu. 7.
Selecting the Non-Indexed Sensor 1. From the Printer menu, select Stock Sensor, Non-Indexed. Non-Indexed Sensor Selected ↵ 2. Press A under ↵. Insert label... Then hit Enter ↵ 3. ± Load the supply by placing the supply across the exit chute. Exit chute 4. Close the supply door.
5. Press A under ↵ icon to continue. You see a message that the printer is calibrating the supply. SUCCESSFUL ↵ X The printer does not feed supplies while calibrating. The printer records the sensor value read from the label on the liner. 6. Press A under ↵ or press A under X to return to the Stock Sensor menu. 7. Press F to return to the Printer menu. Selecting the Aperture Sensor 1. From the Printer menu, select Stock Sensor, Aperture. Aperture Sensor Selected ↵ 2. Press A under ↵. Insert label.
4. Close the supply door. 5. Press A under ↵ to continue. You see a message that the printer is calibrating the supply. SUCCESSFUL ↵ X The printer does not feed supplies while calibrating. The printer records the sensor value read from the label on the liner. 6. Press A under ↵ or press A under X to return to the Stock Sensor menu. 7. Press F until you return to the Setup menu.
Serial Communications Use this menu to set the serial communication values. These values provide the link for normal online printing. Setup Menu D ia gn o st i cs O nli ne Di ag. S e r vi ce S et up Fi le System S t o c k En er g y B a c kli ght L CD Co nt ra st P r i nt er S e ri al C o m m. P o we r Mg mt.
Baud Rate Use this option to set the printer's baud rate. Make sure the printer settings match those at the host. 1. From the Setup menu, select Serial Comm, Baud Rate. 9600 BPS 19200 BPS ↵ c d BPS = bits per second. 2. Make your selection: 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200 BPS. For example: Baud = 9600 ↵ 3. Press A under ↵ to save the setting. 4. Press F to return to the Serial Comm. menu. Parity Use this option to set the printer's parity.
Data Bits Use this option to set the printer's data bits. Make sure the printer settings match those at the host. 1. Select Data Bits. 8 Data Bits Exit ↵ c 2. d Make your selection: 7 Data Bits or 8 Data Bits. For example: 8 Data Bits ↵ 3. Press A under ↵ to save the setting. 4. Press F to return to the Serial Comm. menu. Stop Bits Use this option to set the printer's stop bits. Make sure the printer settings match those at the host. 1. Select Stop Bits. 1 Stop Bit 2 Stop Bit ↵ 2.
Flow Control Use this option to set the printer's flow control. Make sure the printer settings match those at the host. 1. Select Flow Ctrl. DTR Flow RTS Flow ↵ c 2. d Make your selection: No Flow, DTR Flow, RTS Flow, XON/XOFF, or Special. For example: DTR Flow Ctrl ↵ 3. Press A under ↵ to save the setting. 4. Press F until you return to the Setup menu. If you change a setting, the new settings appear on the display. For example: New Selection 9600,N,8,1,No Flow Are you sure? ↵ X 5.
Power Management Use this menu to e set the amount of time before the printer goes into sleep mode or automatically shuts down. When the printer is in sleep mode, a coffee cup icon appears on the display. Setup Menu D ia gn o st i cs O nli ne Di ag. S et up S e r vi ce Fi le System S t o c k En er g y B a c kli ght L CD Co nt ra st P r i nt er S e ri al C o m m. P ow er Mg mt.
2. Press A under ↵ to save the setting. 3. Press F until you return to the Setup menu. Shut Down You can set the printer to automatically shut down after a selected period of time. Enabling the Shut Down option will turn off the printer completely after the selected time period. The default is disabled (the printer does not automatically shut down). However, you can set the printer to go shut down from 10 minutes up to 30 minutes 1. From the Setup menu, select Power Mgmt, Shut Down.
About Bluetooth® Bluetooth® wireless technology is a low-power consuming way to communicate between devices. It has a maximum range of 30 feet (10m). The Bluetooth device connects to your printer's serial port and conforms to V2.0 of the Bluetooth specification. Bluetooth device Spacer Make sure the +5V/DTR switch is set to the +5V position. The printer defaults to receiving unencrypted data for the Bluetooth device. However, to configure the Bluetooth device to change the PIN, etc.
Defaults The following defaults are set in the Bluetooth printer. Function Default Security none PIN 0 Local Name MONARCH PRINTER Changing the Communication Settings To communicate with the Bluetooth device, make sure the communication values are set to 9600, N, 8, 1, None. See "Serial Communications" earlier in this chapter for more information.
Enabling the Security Use this option to enable or disable Bluetooth security. 1. From the Setup menu, select Bluetooth, Security. Disable Exit ↵ 2. f d Make your selection: Enable or Disable. For example: Security Mode Enabled ↵ f 3. Press A under ↵ to continue. If security is enabled, you need to set a PIN. See "Changing the PIN," for more information. 4. Press F until you return to the Bluetooth menu.
Changing the PIN Use this option to set the Bluetooth PIN. The PIN can be up to 15 characters: 0-9. Even though a space character is displayed while you scroll through the values, the PIN cannot contain a space. If security is enabled, you need to set a PIN. If security is disabled, you do not need to set a PIN. 1. Select Change PIN.
Local Name Use this option to view and set the Bluetooth local name. The local name can be up to 15 characters: upper-case letters A-Z, numbers 0-9, and the space character. The local name is used for identification purposes with the host, not authentication. You should use a logical name for each printer, such as warehouse, receiving dock, etc. 1. Select Local Name.
Local Address Use this option to view the local Bluetooth address. 1. Select Address. The local Bluetooth address is displayed, for example: Local Address 00850123abc2 2. Press any A to return to the Bluetooth menu. Printing Info Use this option to print a Bluetooth information label. Use 2012 or 2015 supply or information may print off the label. 1. Select Print Info. "Reading" appears briefly on the display and then a Bluetooth information label prints.
