Printer Product Manual

Troubleshooting 3-1

TROUBLESHOOTING

Ethernet Print Server Status

The Ethernet print server has one bi-color LED that tells

the status of the print server. During normal operation,

the LED is solid green for more than 30 seconds. This

does not mean the print server has an IP address or is

attached to a NetWare queue, but that all of the hardware

is functioning properly and it has detected the presence

of the network. The following table describes the displays

of the LED and possible solutions:

LED Display Description/Action

LED flashing

green very

rapidly

(9 times/sec)

The print server has not detected the

presence of a network cable.

To determine the problem:

1. Disconnect the print server from the

printer. Remove the network cable from the

print server. Plug the network cable back

in until you hear a positive click. Check

the other end of the cable in the same

manner. Plug the print server back in. If

the print server still does not detect a

cable, continue below.

2. Verify the cable is a 10Base-T cable and

it has an RJ-45 end. The network cable

must have a CAT-3 or higher rating. Silver

Satin or flat ribbon cable is not adequate.

3. Connect to a network drop that a currently

working PC or print server is using. If the

print server is still unable to detect the

network cable, contact Technical Support

for assistance.