Printer Product Manual

3-2 Troubleshooting
LED Display Description/Action
LED flashing
green slowly
(1 time/sec)
The print server is trying to print a job. If the
job does not print, check the following:
Verify the printer has sufficient paper and toner.
If the printer is showing any errors, the print
server will not be able to send data to the
printer. The LED continues to blink until the
printer malfunction is resolved or until the print
server is turned off.
LED is solid
orange for
more than 30
seconds
The print server has failed Power On Self Test
(POST). If the failure is not catastrophic, press
the test button to print a configuration label with
more information. Failing POST can be caused
by any of the following:
♦ The printer attached to the print server is
malfunctioning. This can cause the print
server to fail the POST. Remove the print
server from the printer. If the print server
still fails POST, continue below.
♦ The print server itself has a hardware
problem that can only be fixed by replacing
or returning the unit. Call Technical Support
for repair or replacement information.
LED
alternately
flashes
orange and
green for
more than
two minutes
The print server is in firmware download mode.
This means that it is waiting for new firmware to
be sent before it will continue functioning
normally. Perform the following:
1. If the print server was purposely put into
firmware download mode, finish the
download with the proper update utility. See
our Web site: http://www.monarch.com to
download this utility.
2. Call Technical Support for help in
recovering this unit.