Quick Reference TC9855RFIDQR Rev. AN 4/08 Monarch® 9855® RFID Printer ©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2007 Paxar Americas, Inc.
Introduction This Quick Reference contains supply loading and general maintenance procedures. Additional RFID documents are available on the enclosed CD-ROM and on our Web site (www.monarch.com). Note: Information in this document supercedes information in previous versions. Check our Web site for the latest documentation and release information.
Web Sites with RFID Information www.aimglobal.org AIM Global The association for Automatic Identification and Mobility. EPCglobal, Inc.™ A joint venture between EAN International and the Uniform Code Council, Inc., creating RFID standards for the Electronic Product Code™ (EPC). www.epcglobalinc.org RFID Journal An independent media company specializing in RFID. www.rfidjournal.com Uniform Code Council, Inc.® A global standards organization in supply chain management. www.uc-council.
Using the Control Panel The control panel has a two-line LCD display, two status lights, and five buttons. The control panel displays error codes/messages, and allows you to setup/configure the printer. Power: The printer shows a steady green light when it is on. Fault: The printer shows a steady amber light when it is out of labels or ribbon, or when you have a supply jam.
Loading RFID Labels The RFID supplies are sensitive to static electricity and can be damaged by static electricity. Ground yourself by touching some metal, such as the printer’s metal base, before handling the supplies. Refer to the 9855 Operator's Handbook for additional supply loading instructions if using non-RFID supplies in your RFID printer. 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3.
5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up. Supply Holder Guides 6. Push down on the supply lever to unlock the supply guides. 7. Lay the label strip across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and in between the die cut sensor.
9. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. Deflector Die Cut Sensor Supply Roller Nibs Supply Le ver 10. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. Thumb Well 11. Close the printhead by pressing down on the thumb well until you hear it click into place. 12. Press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon.
Loading Labels for the Optional Peel Mode Peel mode (on-demand) must be purchased separately. In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type is installed. The minimum feed length is 1.5 inches for peel mode. Hold the leading edge of peeled labels when printing labels longer than six inches.
4. Feed the backing paper through the lower opening of the exit cover. Close the exit cover. Pull down on the backing paper to remove any slack. Peel Bar Low er Opening Tear Edge Backing Paper When removing the backing paper, pull up across the saw-toothed tear edge. Make sure the backing paper tears at the edge. 5. Close the printer's cover. 6. Press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon.
Loading Ribbon 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place. 4. Push the deflector tab down. 5. Slide the extra ribbon core on the take-up reel as far as it will go with the "This End Out" writing facing out. Use your empty ribbon core as the take-up core. The take-up core only fits on the take-up reel one way. 6. Remove the new ribbon from the package.
Adjusting the Print Contrast The print contrast controls the darkness of the printing on your supply. 1. From the Main Menu, select Setup, then Contrast. You see the current setting, for example: Enter contrast [-699/699]: +0 2. Press Å or Æ to change the contrast. Pressing Æ darkens the print; Å lightens the print. Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default 0), press Feed/Cut, then press Æ five times (50).
When printing on non-RFID supplies, you may also see a label with an overstrike pattern. Do not use that label. When using “overstrike” as the Error Action, the data prints on the non-RFID label, but there is no data printed on the RFID label. RFID Overstrike Note: 3. Non- RFID Overstrike The RFID printer pauses while programming the RFID tag. Remove the printed labels. If the printer will be unused for extended periods of time, we recommend leaving the printhead unlatched.
Clearing Jams When you are printing and a jam occurs, the Fault light on the printer's front panel blinks. 1. Turn off the printer and open the cover and printhead assembly. 2. If necessary, remove the label roll and ribbon. 3. Remove the jammed labels and reload the label roll. 4. Close the printhead assembly and turn on the printer. 5. Press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon.
4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller. If the brush does not remove all the adhesive, use isopropyl alcohol on the platen roller. Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. Turn the platen roller with your finger to make sure the platen roller is clean all the way around.
10. Push on the exit cover firmly to close it. Both latches will click into place. 11. Close the cover and printhead assembly. 12. Turn on the printer and press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon. Resend your format, batch, and check digit packets. Troubleshooting This section provides solutions to minor printing problems.
Problem Action Blank labels print or 750 series errors. Clean supply sensors. Printer does not read or program the RFID tag. See your System Administrator. Make sure the following are set correctly for your inlay (RFID tag) type: Protocol (C1Gen1, EM4122), Read Power, and Write Power. Refer to your RFID Setup Guide & Supply Chart or HF Setup Guide & Supply Chart for more information.
412 Flow control mismatch. 413 Online receive buffer is full. Check for a flow control problem. 611 Font, bar code, or density in the batch does not fit the format. 612 The data in this line of the batch is either missing or does not match the format. 613 Reference point off supply. 614 Portion of field off supply or there may be an invalid character in the packet. 703 The printer sensed a calibration of different-sized black marks. Make sure the correct supply type is loaded.
746 Lock tag fail. The RFID tag has not been locked to prevent reprogramming. This is considered a bad RFID tag. For more information, refer to the RFIDMP Application Notes or the HF Application Notes. 747 Time out failure. An RFID command (read, program, etc.) has failed to complete in the maximum amount of allowed time. 748 Invalid data length/data mismatch from RFID interrogator module. The RFID interrogator module found a problem with the data received from the printer.
RFID Printer Specifications Height: 13 inches (330 mm) Width: 12.5 inches (318 mm) Depth: 17.3 inches (439 mm) Weight: 29 lb. (13.2 kg) Shipping Weight: 34 lb. (15.5 kg) Power Source: 90-132V AC with autoselect 50/60Hz 180-264V AC with autoselect 50/60Hz Printhead: Thermal at 4 inches (1012 mm) wide 203 dpi (8.0 dots per mm) Optional 300 dpi (11.8 dots per mm) Speed: 2.5, 4.0, 6.0, 8.0, and 10.0 ips (inches per second). 12.
RFID Supply Specifications RFID supplies are available in a variety of sizes. Printing over the RFID inlay causes printing irregularity. Refer to the RFID Setup Guide & Supply Chart or the HF Setup Guide & Supply Chart for illustrations to determine which type of RFID supplies you are using and basic printer configuration information. Supply Types: Thermal Transfer or Thermal Direct Die Cut or Black Mark Supply Widths: 0.75 inch (19 mm) minimum 4.0 inches (102 mm) maximum Supply Lengths: 1.0 inch (25.
RF Specifications The UHF radio operates in the 902 – 928 MHz frequency range in accordance with FCC Rules and Regulations. The HF radio operates at 13.56 MHz in accordance with FCC Rules and Regulations. Additional frequencies may be available for international locations by request. Contact your RFID Representative for more information.
