Monarch® 9416® XL® Thermal Transfer Printer Equipment Manual 23456 456 23456 23456 78901 kle g Tac Fishin 0.00 $4 78901 kle g Tac Fishin 0.00 $4 TC9416TTEM Rev. AE 1/08 78901 23 kle g Tac Fishin 0.00 $4 78901 kle g Tac Fishin 0.00 $4 ©2004 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2004 Paxar Americas, Inc.
TA B L E O F C O N T E N T S Getting Started ................................................................ 1-1 Introduction ................................................................. 1-1 Audience .................................................................... 1-1 Ordering the Packet Reference Manual .......................... 1-1 Disclaimer ................................................................... 1-1 Unpacking the Printer ...................................................
Troubleshooting ...............................................................6-1 Printing Problems and Solutions ....................................6-1 Printing Test Labels .....................................................6-4 Calibrating the Supply ..................................................6-5 Specifications and Accessories ....................................... A-1 Printer Specifications .................................................. A-1 Supply Specifications ...........................
G E T T I N G S TA R T E D 1 The Monarch 9416 XL® Thermal Transfer printer is a desktop thermal transfer and thermal direct printer. It can print labels, tags or receipts (with or without bar codes) in peel mode (one label at a time) or non-peel mode (labels in strips). Introduction This chapter includes information about ♦ unpacking the printer ♦ connecting the power supply ♦ connecting the communication cable ♦ reading the indicator light.
Unpacking the Printer After you unpack the printer, you should have ♦ ♦ ♦ ♦ ♦ ♦ 9416 printer power supply/power cord ribbon reel take-up core (already on the take-up reel) Quick Reference CD-ROM that contains software and manuals (included with applicable models). If any items are missing, contact Monarch for replacement parts. Keep all packaging material in case you need to move or return the printer.
3. Turn off the printer. Press the switch on the back of the printer to the OFF position (O). 4. Plug the three-hole end of the AC adapter cable into the three-pronged outlet in the power supply. 5. Plug the round end of the power supply cable (labeled “printer”) into the socket at the back of the printer. 6. Plug the three-pronged end of the AC adapter cable into a grounded electrical outlet. WARNING The printer and power supply should never be operated in a location where either one can get wet.
Connecting the Communication Cable Before the printer can accept print jobs from the host, you must ♦ connect the communication cable to the printer and the host ♦ set the communication values on the printer to match those at the host (only required if you are using the serial port). For parallel communication: 1. Turn off the printer before connecting the cable. 2. Connect a parallel printer cable from the host to the parallel port at the back of the printer. Parallel Port 3.
For serial communication: 1. Turn off the printer before connecting the cable. 2. Connect a serial printer cable from the host to the serial port at the back of the printer. USB Port 3. 9-pin Serial Port Secure the cable with the connecting screws. The factory defaults are 9600 Baud, no parity, 8-bit data frame, 1 stop bit, and DTR flow control (96, N, 8, 1, DTR). To set communication values, refer to the Packet Reference Manual. USB Port The printer has a USB (Universal Serial Bus) Version 1.
Reading the Indicator Light The indicator light monitors the printer's status. Feed Button Indicator Light Indicator Light Description GREEN Printer is on and ready to use. FLASHING GREEN Printer is paused. Press the FEED button to resume printing. FLASHING RED Printer error condition. See Chapter 6, “Troubleshooting” for error conditions and solutions. ORANGE The system is detecting the supply and ribbon status. No light Printer is off. Make sure the power supply is connected properly.
LOADING A RIBBON 2 This chapter describes how to load a ribbon. Use a ribbon when printing on thermal transfer supplies. There are two types of supplies: Thermal Direct Supplies do not use a ribbon for printing. Thermal Transfer Supplies require a ribbon for printing. If you are using thermal direct supplies, do not load a ribbon. See Chapter 3, “Loading Supplies” for more information.
To load the ribbon: 1. Push down on the ribbon window to unlock it and raise the window. 2. The ribbon take-up core should already be on the take-up reel. Attach the take-up core to the front hub, as shown.
3. Open a package of new ribbon, taking care not to wrinkle or crush the ribbon. 4. Slide the ribbon onto the ribbon reel as far as it will go.
5. Attach the ribbon reel to the back hub. 6. Peel and carefully unwind a few inches of ribbon from the bottom of the roll. 7. Press the release levers towards the front of the printer to release the supply door. 8. Lift open the supply door. The supply door support at the right-hand rear of the printer holds the supply door open. 9. Feed the end of the ribbon under the printhead and around the take-up core. 10. Stick the leading edge of the ribbon onto the takeup core. 11.
12. Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer. Close the supply door slowly and make sure it latches securely. If you do not latch the supply door completely, poor print quality may result. 13. Press the ribbon window down firmly until it locks into place.
Replacing a Ribbon To replace a ribbon: 1. Push down on the ribbon window to unlock it and raise the window. 2. Remove and discard the used ribbon and take-up core. Save the ribbon reel located inside the take-up core before discarding. 3. Remove the ribbon reel (with core) from the back hub and place it on the front hub. Take-up Core Ribbon W indow Take-up Reel Back Hub Front Hub 4. Follow the steps from the previous section to finishing loading the ribbon.
LOADING SUPPLIES 3 This chapter describes how to ♦ load a roll of labels or tags for non-peel mode ♦ load a roll of labels for peel mode ♦ load fan-fold supplies. Loading Supply for Non-Peel Mode This section describes how to load supplies in the printer to print in non-peel (continuous) mode. Make sure the black mark/die cut sensor is set correctly for your supply type. See “Adjusting the Black Mark/Die Cut Sensor,” for more information.
2. Press the release levers (located on both sides of the printer) towards the front of the printer to release the supply door. 3. Lift open the supply door. The supply door support at the right-hand rear of the printer holds the supply door open.
4. Remove the supply holder guide from one end of the supply holder. (The supply holder is normally attached with a line to the inside of the printer, not free-standing as shown below. Do not cut the line.) Supply Holder Guides 1.5-inch Supply Core Adapter Supply Holder 5. Slide a roll of supply onto the supply holder. If the core diameter on your roll of supply is 1 inch in diameter, remove the 1.5-inch supply core adapters from the supply guide holders. 6.
7. Insert the ends of the supply holder into the slots in the supply roll mount. Supply Roll Mount IMPORTANT INFORMATION Make sure the plastic line attaching the supply holder to the printer is tucked down out of the way of the supply holder and supply holder guides. Otherwise, the plastic line may wrap around the supply holder or get caught on the supply holder guides.
8. Slide the supply guides to their widest position. Supply Guides 9. Feed the supply, printing side up, under the white roller, under the supply guides, and over the platen roller.
10. Press the supply under the supply guides. 11. Slide the supply guides so that they barely touch the edges of the backing paper. 12. Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer. Close the supply door slowly and make sure it latches securely. If you do not latch the supply door completely, poor print quality may result. 13. Press the FEED button. The indicator light should be GREEN. 14.
Loading Labels for Peel Mode Peel mode separates the label from the backing paper while printing. NOTE The minimum label length for peeling is 0.75 inches (19 mm). Hold the leading edge of peeled labels when printing on supply longer than six inches. 1. Remove and discard the tape from a new roll of supply. Unwrap and discard supply with any glue residue. 2. Press the release levers (located on both sides of the printer) towards the front of the printer to release the supply door. 3.
4. Pull out the peel door located on the front of the printer to display the peel roller and the peel bar. Peel Bar Peel Roller Peel Door 5. Remove the supply holder guide from one end of the supply holder. (The supply holder is normally attached with a line to the inside of the printer, not free-standing as shown below. Do not cut the line.) Supply Holder Guides 1.
6. Slide a roll of labels onto the supply holder. If the core diameter on your roll of labels is 1 inch in diameter, remove the 1.5-inch supply core adapters from the supply holder guides. 7. Slide the supply holder guide back onto the end of the supply holder. If you are using the supply core adapters for 1.5-inch core supply, make sure to push the supply core adapters into the ends of the supply. 8. Insert the ends of the supply holder into the slots in the supply roll mount.
9. Slide the supply guides to their widest position. 10. Remove the first two labels from the backing paper. 11. Feed the labels, printing side up, under the white roller, under the supply guides, and over the platen roller. White Roller Platen Roller 12. Press the labels under the supply guides. 13. Slide the supply guides so that they barely touch the edges of the backing paper.
14. Feed the backing paper under the peel roller and through the peel door opening. Peel Roller Peel Door 15. Push the peel door closed until it locks. If the peel door is not completely closed, the supply door does not close properly. 16. Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer. Close the supply door slowly and make sure it latches securely.
17. Press the FEED button. A label separates from the backing paper. Remove the peeled label and another one prints. NOTE Hold the leading edge of peeled labels when printing on supply longer than six inches. 18. Calibrate the supply if necessary. See “Calibrating the Supply,” for more information.
Loading Fan-Fold Supplies 1. Place a stack of fan-fold supplies behind the printer, printing side up. You may have to move the printer to allow room for the supply. 2. Push the external supply guides (located on the back of the printer) out to their widest position. External Supply Guides 3. Adjust the external supply guides so that they barely touch the edges of the supply. 4.
8. Slide the internal supply guides to their widest position. 9. Feed the fan-fold labels through the supply guides, under the supply holder, under the white roller, and over the platen roller. Supply Guides 10. Press the fan-fold labels under the supply guides. 11. Slide the internal supply guides so that they barely touch the edges of the supply. 12. Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer.
13. Press the FEED button. The indicator light should be GREEN. 14. Calibrate the supply if necessary. See “Calibrating the Supply,” for more information. Calibrating the Supply 1. Turn off the printer. 2. Press and hold the FEED button while turning on the printer. 3. To calibrate the supply, release the FEED button after the indicator light starts flashing ORANGE. The printer calibrates the black mark or die cut sensor, measures the label length, and prints the test labels.
Adjusting the Black Mark/Die Cut Sensor The printer has a black mark/die cut sensor, which it uses to sense and properly calibrate supplies. Black mark supply has sense marks Die Cut Black Mark (black marks) on the back of them. Die cut supply does not have any black marks. For die cut supplies, make sure the sensor is in the detented position and the middle of the square lens lines up with the arrow inside the printer.
4 PRINTING This chapter describes how to print. Before you print, make sure the printer is connected to the host with a communication cable. The communication values at the printer must match those at the host. The printer's default communication values are 9600 Baud, no parity, 8-bit data frame, 1 stop bit, and DTR flow control (96, N, 8, 1, DTR). 1. Turn on the printer. 2. Download a format and a batch. Refer to the Packet Reference Manual for information on downloading print jobs. 3.
4-2 Printing
5 CARE AND MAINTENANCE This chapter tells you how to ♦ clear supply jams ♦ clean the printhead ♦ clean the platen roller and printer. Clearing Supply Jams When you are printing and a jam occurs, the indicator light turns RED. To clear the jam: 1. Turn off the printer. Press the switch on the back of the printer to the OFF position (O). You should turn off the printer’s power before you clear a supply jam.
6. Remove the jammed supply. CAUTION Do Not use sharp or pointed objects to remove supply, or damage to the printhead may occur. 7. Reload the supply. See Chapter 3, "Loading Supplies." 8. Close the supply door by lifting the supply door slightly and pulling the bottom of the supply door support forward towards the front of the printer. Close the supply door slowly and make sure it latches securely. If you do not latch the supply door completely, poor print quality may result. 9.
3. Lift open the supply door. A supply door support at the right-hand rear of the printer holds the supply door open. 4. Moisten a cotton swab with isopropyl alcohol. 5. Rub the cotton swab across the printhead to remove any build-up. 6. Allow the printhead to dry for one minute before you close the supply door and resume printing.
Cleaning the Platen Roller and Printer Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. Turn the platen roller with your finger and make sure it is clean all the way around. NOTE: Do Not remove the platen roller. Platen Roller ♦ Slightly dampen a cloth with water and wipe the exterior surfaces clean. ♦ Use a dry, soft-bristled brush to clean paper dust out of the interior.
TROUBLESHOOTING 6 This chapter includes information on ♦ possible printing problems and solutions ♦ printing test labels ♦ calibrating the supply and the ribbon. Printing Problems and Solutions Problem Action Indicator light is off when the printer is turned on. Check the power connections from the power supply to the printer and the AC outlet. See "Connecting the Power Supply" in Chapter 1 for more information. Indicator light is GREEN, but the printer does not print.
Problem Action Printing stops and indicator light turns RED. Or, Printing is not lined up correctly on supply. Calibrate the supply. 1. Turn off the printer. 2. Load supply for non-peel mode. See Chapter 3, “Loading Supplies,” for more information. 3. Press and hold the FEED button while turning on the printer. 4. Release the FEED button after the indicator light starts flashing ORANGE.
Problem Action Printing is faded or poor quality. Make sure the supplies and ribbon are loaded correctly. See Chapter 2, “Loading Ribbon,” and Chapter 3, “Loading Supplies” for more information. Clean the printhead. See "Cleaning the Printhead" in Chapter 5 for more information. Check the supplies and ribbon for damage or defects. Reload supplies or ribbon if necessary. Ribbon and supply are not compatible. For thermal direct supplies, do not load a ribbon. Adjust the print speed/darkness (contrast).
Printing Test Labels To print the test labels: 1. Turn off the printer. 2. Press and hold the FEED button while turning on the printer. 3. Release the FEED button after the indicator light starts flashing ORANGE. The test labels print. The first label shows the printer's configuration by packet (A-F). Refer to the Packet Reference Manual available on our Web site for more information.
Calibrating the Supply 1. Turn off the printer. 2. Press and hold the FEED button while turning on the printer. 3. To calibrate the supply, release the FEED button after the indicator light starts flashing ORANGE. The printer calibrates the black mark or die cut sensor, measures the label length, and prints the test labels. To calibrate the ribbon, release the FEED button after the printer starts flashing RED. The printer calibrates the ribbon sensor. 4.
6-6 Troubleshooting
S P E C I F I C AT I O N S AND ACCESSORIES A This chapter includes printer, supply, and ribbon specifications. It also lists the printer’s accessories. Printer Specifications Height: 7.4" (188 mm) Width: 8.4" (213 mm) Depth: 12.4" (315 mm) Weight: 6.3 lbs. (2.9 kg) without power supply Shipping Weight: 12 lbs. (5.
Supply Specifications Supply Types: Labels, tags or receipt paper Supply Widths: 0.75" (19 mm) minimum 4.25" (108 mm) maximum Supply Lengths: 0.25" (6.3 mm) minimum 10.0" (254 mm) maximum (for peel): 0.75" (19 mm) minimum 10.0" (254 mm) maximum NOTE: Hold the leading edge of peeled labels when printing on supply longer than six inches. Ribbon Specifications Types: Standard Core Diameter: Inside: 1.0" (25.4 mm) Outside: 1.5” (38 mm) Width: 1.6” (41 mm) minimum 4.
Visit www.monarch.com for sales, service, supplies, information, and telephone numbers for our locations throughout the world. TOLL FREE: 1-800-543-6650 (In the U.S.A.
