User's Manual

Page 7
1 2,000
4 digits 8 digits
4 digits
1 sec 60 sec
9V DC 15V DC
30 mA
1 A
-20°C (-4°F) 55°C (131°F)
IP67
2
3
/4 inch 4
1
/2 inch
1
1
/4 inch
Voltage
Specifications
Operating temperature
Electrical
Environment
Dimensions
Min
Max
Width
Height
Depth
Current
Outdoor Use
Features
Door open time
Silent operation
Can be used with fail OPEN locks
Can be used with fail CLOSED locks
Exit button input
Waterproof
Number of Users
Switchable current
Min
Min
Max
Max
Yes
Yes
Yes
Yes
Here is the list of topics about this product that receive the most technical support inquiries.
We list them here to help you speed up the installation and trouble shooting process.
Technical Help
1. I have connected the keypad correctly. Why doesn’t it open when I enter my code?
Q- Check that there is power to the keypad by setting the keypad backlight to ON, and listening for keypad beeps.
Q If not, check the power supply.
Q- Check that the green light ashes when the correct code is entered. If not, the code has not been entered
Q correctly, or may have been incorrectly programmed initially.
Q- Check that the lock is capable of operating with a 12V DC power supply.
Q- Check the connections.
2. When I enter my code, I hear a click and the unit resets. Why does the release not unlock?
QThis can be caused by incorrect wiring of the output wires or the diode. If a DC lock is used, check that a diode
Qis connected across the lock so that the band is nearest the +V connection. This fault may blow a fuse in the
Qpower supply - check for above before replacing the fuse.
3. The door is always unlocked. Why, and how do I get it to lock again?
QIf the green light on the keypad is on constantly, check the type of lock that is tted. If it is a fail open type,
Qit requires power to be applied to its terminals to keep it locked. A fail locked type (more common) requires power
Qonly when it is to be kept open. Refer to the programming instructions to set the keypad for the correct lock type.
QIf this is set correctly, check all wiring for shorts or bad connections. Check that a diode is tted to the DC lock
Qand is connected correctly. If not, the keypad may be damaged and will have to be replaced. Damaged relay
Qcontacts are not covered by product warranty.
QIf the green light on the keypad is ashing, switch off the power. Wait for 10 seconds and switch the power
Qon again. If the door is locked and the green light is on constantly again, it is likely that the user code is set to
Qoperate in toggle mode. If you do not want toggle codes, reset the keypad and enter new codes accordingly.
QIf on re-applying power, the keypad’s green light is still ashing, and the door is still open, check the exit button
Q(grey) wires. These could be connected to an exit button of the incorrect type, or shorted by faulty wiring, or the
Qexit button operation could be set incorrectly. Rectify and re-test.
Code length
PIN length
Cable length
Backlight
Yes
3 yards