User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Mass Payments User Guide January 2013 15
Using Mass Payments in Your PayPal Account
Accessing Mass Payments
2
Accessing Mass Payments
You can access Mass Payments through your PayPal account or through the PayPal API. For
information about using the MassPay API, see “Using the Mass Payments API” on page 21.
1. Log in to your PayPal account at
https://www.paypal.com.
The My Account Overview page opens.
NOTE: There are two versions of the PayPal web site that differ only in the way you
upload, display, and research mass payment information. The instructions for
uploading files are slightly different in each version.
To determine which instructions to use, look at the subtab area of the My Account
Overview page.
If the Reports subtab is present, see “Uploading the Mass Payments File (Reports
Subtab Present)” on page 15 uploading instructions.
If the Reports subtab is not present, see “Uploading the Mass Payments File (No
Reports Subtab)” on page 16 for uploading instructions.
2. Click the Send Money tab.
The Send Money Online page opens.
3. Click the Make a Mass Payment subtab.
The Mass Payment page opens.
You can now upload your Mass Payments file.
Uploading a Payment File
Before uploading your payment file, make sure to check the following:
Your Mass Payments file is a .TXT, .CSV, or .DAT file and it contains only one currency
type.
Your PayPal account contains enough funds to cover the total cost of the Mass Payments
request. You can use only money from your PayPal balance for Mass Payments.
NOTE: Your PayPal balance must be in the same currency as your Mass Payments request.
Uploading the Mass Payments File (Reports Subtab Present)
Use these instructions if Reports appears in the subtab area of the My Account Overview
page. If Reports is not present, see “Uploading the Mass Payments File (No Reports Subtab)”
on page 16 for uploading instructions.