User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Mass Payments User Guide January 2013 27
4
Mass Payments Reporting
Read the following topics to learn how to review transaction information for Mass Payments:
“About Mass Payments Reporting” on page 27
“Using the Reports Dashboard to Review Mass Payment Transactions” on page 27
“Using Account History to Review Mass Payment Transactions” on page 29
“Receiving Instant Payment Notifications for Mass Payments” on page 31
“Using the Settlement Report and the Transaction Detail Report” on page 33
About Mass Payments Reporting
PayPal tracks information for Mass Payments for both the complete transaction and the
individual payments sent to the recipients. You can view transaction information and details
about those transactions using your Account History. In addition, you can see Mass Payments
information in history logs, transaction logs, the Transaction Details report, and the Settlement
report. Account History is available to all PayPal users.
If you see Reports displayed in the subtab area of the My Account Overview page, you can
also use the Reports Dashboard page to search for mass payment transactions.
For instructions on using your Account History to review Mass Payments information, see
“Using Account History to Review Mass Payment Transactions” on page 29.
For instructions on using the Reports Dashboad to review Mass Payments informaton, see
“Using the Reports Dashboard to Review Mass Payment Transactions” on page 27.
Using the Reports Dashboard to Review Mass Payment
Transactions
NOTE: This feature is available only for merchants that have a Reports subtab in their My
Account Overview page. If you do not have a Reports subtab or want to use your
Account History to review Mass Payments information, see “Using Account History
to Review Mass Payment Transactions” on page 29 for instructions.
The Reports Dashboard page displays financial and monthly sales trend information and
gives you a way to access sales activity reports and recurring payment information. In
addition, contains a Transaction finder that you can use to search for Mass Payments.