User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Mass Payments User Guide January 2013 29
Mass Payments Reporting
Using Account History to Review Mass Payment Transactions
4
You can perform the following actions:
Sort the transactions by Name or Gross Amount
Click Print to print a copy.
Click Download to save the list to a file.
Downloading the Search Transaction Results
1. In the Transaction finder page, enter search criteria and click Search.
2. If you want the transactions in a different order, sort them by Name or Gross Amount.
3. Select the file type you want to save from the dropdown list next to the Download button.
For example, select PDF to save the data as a PDF file.
4. Click Download. Follow the dialog box instructions to save your file.
Using Account History to Review Mass Payment Transactions
Use the History page to see Mass Payments processed for your account. When you first open
the page, the History page displays a list of the transactions from the last 30 days. Mass
payment transactions are identified by “Mass Payment” in the Name/Email column.
You can search for older Mass Payments transactions or a specific recipient’s transactions
using the Advanced Search page.
For more information about using Account History, see the
Merchant Setup and Administration
Guide.
Viewing Transaction Details Using Basic Search
1. Log in to PayPal at https://www.paypal.com.
The My Account Overview page opens.
2. Click History or select Basic History from the History dropdown menu.
The History page opens.
3. Select the time frame for the activity you want to display.
– To search through recent transactions, click Recent Activity and select one of the
predefined date ranges from the dropdown menu:
– To search through all transactions, click All Activity. Type the dates you want to use or
select one of the predefined date ranges from the dropdown menu. Click Show.
The History page displays the transactions that meet your selection criteria.