User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Mass Payments Reporting
Viewing Transaction Logs
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30 January 2013 Mass Payments User Guide
4. Click Details for the transaction to view.
The Transaction Details page opens.
5. Click Return to Log to go back to the History page
Using Advanced Search
Use Advanced Search to find Mass Payments transactions for a specific recipient.
1. Log in to PayPal at
https://www.paypal.com.
The My Account Overview page opens.
2. Select Advanced Search from the History subtab.
- or -
Click Find a transaction on the History page.
The History page opens.
3. Enter the recipient’s email address in the Search for text box.
4. Select Email from the In dropdown menu.
5. Enter the dates you want to use in the From and To date fields.
6. Click Search.
The History page displays the transactions that meet your selection criteria.
7. Click Details for the transaction to view.
The Transaction Details page opens.
8. Click Return to Log to go back to the History page
Viewing Transaction Logs
You can view or download a transaction log for your Mass Payments transactions. The
Transaction log contains a summary of a mass payment transaction, such as date and time
processed and transaction status. It also contains detailed transaction information for each
recipient.
1. Open a Transaction Details page for the transaction you want to review.
2. Click View Details on the Transaction Details page.
The Opening BatchLog.txt dialog box opens.
3. Save the log file. You can also open the log directly in an application.