User Guide

Mass Payments User Guide January 2013 35
5
Best Practices and FAQs for
Mass Payments
Mass Payments FAQs
 Is there a fee to send Mass Payments?
 How much money can I send?
 What countries can receive Mass Payments?
 Can I send money in different currencies?
 How do I confirm the receipt of payments?
 How do I cancel an individual payment?
 A recipient told me that payment was not received. What could be the problem?
 What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in
my transaction history?
Is there a fee to send Mass Payments?
PayPal charges the sender a percentage of each payment with the fee capped at a set amount in
your primary currency. Mass payment recipients pay no fee regardless of the type of PayPal
account they have.
To see the fees charged for a specific Mass Payments transaction, look in its Transaction
Details page.
How much money can I send?
There is no limit on the total amount of the mass payment. In the U.S., each individual
payment can be no more than $10,000.00 USD. For accounts in other countries, the maximum
individual payment varies according to the payments standard sending limit.