User Guide

Table Of Contents
Contents
4 January 2013 Mass Payments User Guide
SOAP MassPay Response Message . . . . . . . . . . . . . . . . . . . . . . . . . . 23
MassPay API Using NVP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
NVP MassPay Request Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
NVP MassPay Response Message . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
MassPay Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 4 Mass Payments Reporting. . . . . . . . . . . . . . . . . .27
About Mass Payments Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the Reports Dashboard to Review Mass Payment Transactions . . . . . . . . . . . 27
Searching for Mass Payments in the Report Dashboard . . . . . . . . . . . . . . . . 28
Using the Search Transaction Results List . . . . . . . . . . . . . . . . . . . . . . . 28
Downloading the Search Transaction Results. . . . . . . . . . . . . . . . . . . . . . 29
Using Account History to Review Mass Payment Transactions . . . . . . . . . . . . . . . 29
Viewing Transaction Details Using Basic Search . . . . . . . . . . . . . . . . . . . . 29
Using Advanced Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewing Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Downloading History Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Receiving Instant Payment Notifications for Mass Payments . . . . . . . . . . . . . . . . 31
Processed IPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Settlement Report and the Transaction Detail Report. . . . . . . . . . . . . . . 33
About Mass Payments and the Settlement Report . . . . . . . . . . . . . . . . . . . 33
About Mass Payments and the Transaction Detail Report . . . . . . . . . . . . . . . 33
Chapter 5 Best Practices and FAQs for Mass Payments . . . . . . . .35
Mass Payments FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Is there a fee to send Mass Payments? . . . . . . . . . . . . . . . . . . . . . . . . . 35
How much money can I send?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
What countries can receive Mass Payments?. . . . . . . . . . . . . . . . . . . . . . 36
Can I send money in different currencies? . . . . . . . . . . . . . . . . . . . . . . . 36
How do I confirm the receipt of payments? . . . . . . . . . . . . . . . . . . . . . . . 37
How do I cancel an individual payment?. . . . . . . . . . . . . . . . . . . . . . . . . 37
A recipient told me that payment was not received. What could be the problem? . . . 37
What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in
my transaction history? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter A Currencies and Currency Codes . . . . . . . . . . . . . .39