User Guide
Table Of Contents
- Mass Payments User Guide
- Contents
- Preface
- Mass Payments Overview
- Using Mass Payments in Your PayPal Account
- Using the Mass Payments API
- Mass Payments Reporting
- About Mass Payments Reporting
- Using the Reports Dashboard to Review Mass Payment Transactions
- Using Account History to Review Mass Payment Transactions
- Viewing Transaction Logs
- Downloading History Logs
- Receiving Instant Payment Notifications for Mass Payments
- Using the Settlement Report and the Transaction Detail Report
- Best Practices and FAQs for Mass Payments
- Mass Payments FAQs
- Is there a fee to send Mass Payments?
- How much money can I send?
- What countries can receive Mass Payments?
- Can I send money in different currencies?
- How do I confirm the receipt of payments?
- How do I cancel an individual payment?
- A recipient told me that payment was not received. What could be the problem?
- What does it mean if a mass payment is “Processing, Denied, Processed or Completed” in my transaction history?
- Mass Payments FAQs
- Currencies and Currency Codes
Mass Payments User Guide January 2013 7
1
Mass Payments Overview
“What is Mass Payments?” on page 7
“Mass Payments Processing” on page 7
“How Do Recipients Get Their Money?” on page 8
“Who Can Use Mass Payments?” on page 8
“Offering PayPal as a Payout Option On Your Site” on page 8
IMPORTANT: Mass Payment is not enabled automatically. You must contact MTS to enable
it in the Sandbox. Your account manager can arrange for it to be enabled
when you are ready to go live.
What is Mass Payments?
Mass Payments lets you send multiple payments in one batch. It's a fast and convenient way to
send commissions, rebates, rewards, and general payments. You must have explicit permisson
from PayPal to use Mass Payments.
You submit the payment information to PayPal in the form of a payment file. PayPal processes
each payment and notifies you when it is complete.
There are two ways to send your payment information:
1. Upload a payment file directly to the PayPal site.
For instructions, see “Using Mass Payments in Your PayPal Account” on page 11.
2. Submit the information through APIs.
For instructions, see “Using the Mass Payments API” on page 21.
Mass Payments Processing
When a Mass Payments request is executed, PayPal processes each payment in the request.
PayPal takes the payment amounts from your account and attempts to put them into the
recipients’ PayPal account. If the recipients do not have PayPal accounts, PayPal notifies them
that a payment is available and they must create a PayPal account to receive the payment.
Payments processing can take from a couple of minutes to several hours, depending on the
number of payments you are processing.
When the payments have been sent, PayPal sends you a notification email. You can then log in
to your PayPal account and get the details of each transaction.