Gift Certificates Guide

Gift Certificate Activity & Terms
Gift Certificate Proceeds & Limits
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24 June 2008 Merchant Gift Certificates Guide
Gift Certificate Proceeds & Limits
Proceeds from gift certificate sales are held in a pending balance in your account until the
recipient redeems part or all of the gift certificate value, or for 18 months from the purchase
date, whichever comes first.
When a gift certificate is partially redeemed, the proceeds from the redeemed portion only,
less the standard payment receiving fee, are transferred to your available balance. The
unredeemed portion of the gift certificate remains in your pending balance.
If a gift certificate is not redeemed for 18 months from the purchase date, the proceeds from
the sale are automatically transferred to your available balance. See “Gift Certificate Terms
and Conditions,” in the following section.
Here’s an example:
A customer makes a purchase for $35.50 USD on your website (including shipping, insurance
and taxes) and chooses to pay with a $50.00 USD gift certificate. The $35.00 USD proceeds
from the sale, less the standard payment receiving fee, are then transferred to your available
balance.
A year later, the customer returns and makes a purchase for $40.00 USD. The customer
chooses to use the remaining $14.50 USD value of the gift certificate in your pending balance
and another funding source to cover the remaining $26.50 USD.
N OTE: Some customers may have a Sending Limit of $500.00 USD within a 30-day period.
Gift Certificate Terms and Conditions
For a summary of the terms and conditions that regulate your use of Merchant Gift Certficates,
including gift certificate aging and liability, account closures, cancellations, buyer complaints,
reversals and chargeback, see the following URL:
https://www.paypal.com/us/cgi-
bin/webscr?cmd=xpt/UserAgreement/ua/PolicyGiftCertificate-outside