Setup and Administration Guide

Merchant Setup and Administration Guide January 2010 45
3
Viewing Your Account History
With account history and reporting tools, you can access monthly account statements, search
your account history for different kinds payments and transactions, download history to your
local computer, and access reports about disputed transactions.
Read the following topics to learn about using your account history:
z “Using Monthly Account Statements” on page 45
z “Accessing Your Account History” on page 50
z “Searching History” on page 51
z “Monitoring Disputed Transactions” on page 63
Using Monthly Account Statements
Monthly account statements list the totals of the payments received, payments sent, fees
charged, and other credits and debits that occurred in your account. You must activate monthly
account statements to see this information. You activate and view monthly account statements
from the Profile Summary page. New statements become available on the 15th of each
month. Up to three past monthly statements are available at one time. You can print the
monthly statement or download it to a spreadsheet.
The monthly account statement displays one line for each date included in the statement.
When you first open the statement, account activity amounts display in your default currency;
you can view other currencies that your account uses by selecting a currency type.