Integration Guide

Order Management Integration Guide October 2006 45
Transaction History and Reporting Tools
Download My History
Transaction Reconciliation with the Balance Impact Column
The Balance Impact column shows the word “Credit” for a positive effect or the word “Debit”
for a negative effect on your PayPal account balance.
Credit
When you receive an instant payment or credit card transaction, the Balance Impact column
indicates a credit. Other possible credits to your account are refunds, reversals and payments
sent but never claimed.
In some cases, a credit line-item can update a debit for a transaction.. For example, if you send
a payment initially indicated as a debit, but it is denied by the recipient, a new line-item for
that transaction will indicate a credit.
Debit
Debits are transactions that reduce your available balance. For example, refunded transactions
are recorded as a debit in the Balance Impact column and as completed in the Status column.
Memo Entries
The Balance Impact column can display a Memo entry for transactions that do not affect your
balance, such as unclaimed or uncleared transactions. These kinds of transactions have no
impact on your balance since neither transaction ever becomes a completed transaction.
Lifecycle of a Transaction: Status
Every transaction in your History Log shows the transaction a status at the time the data were
downloaded and its corresponding impact on your balance.
Various types of transaction statuses and scenarios can have a negative, positive, or neutral
balance impact. These statuses include:
z Pending
z Held
z Completed
z Denied
z Cancelled
z Reversed
For a complete list of possible transaction statuses, see “Status” on page 73.
Pending to Completed or Cancelled
When a pending payment, such as an EFT, completes after the he buyer has sent the money
from his bank, the transaction status changes from Pending to Completed.
Status of Disputed Transactions
Transactions with a Placed status (for temporary holds) usually involve a customer dispute.