Integration Guide
Table Of Contents
- Order Management Integration Guide
- Preface
- Introduction
- Payment Data Transfer
- Instant Payment Notification (IPN)
- Transaction History and Reporting Tools
- IPN and PDT Variables
- About These Tables of Variables
- test_ipn Variable in Sandbox
- IPN Variables in All Posts
- Buyer Information
- Basic Information
- Advanced and Custom Information
- Website Payments Standard and Refund Information
- Currency and Currency Exchange
- Auctions
- Mass Payment
- Dispute Notification Variables
- PDT-Specific Variables
- Downloadable History Log Columns and Values
- Index
Order Management Integration Guide October 2006 47
Transaction History and Reporting Tools
Dispute Report
IPN variables for cases include the type of case, the reason, and other information about the
case. For details about all variables and their possible values, see “Dispute Notification
Variables” on page 68.
With the dispute report, you can focus only on transactions that are disputed by customers for
some reason.
FIGURE 4.5 Dispute Report
Programmatic Access to Dispute Report
The Downloadable Dispute Report (DDR) provides merchants with a regular report of newly
created disputes and changes in the status of those cases that are already open and are in the
midst of processing.
The report is designed for the merchant that processes large volumes of payments. Thus, while
the report resembles the Dispute Report available via the Resolution Center within the PayPal
site, the DDR differs in that it contains all open records and the invoice ID which can be used
to track dispute cases based on your transactional identifiers. The DDR cannot filter on open
records.
NOTE: To use this feature, you must sign up for the report through your PayPal Account
Manager.