Integration Guide

Error Messages
88
10552 Your payment can't be
processed. Please contact the
merchant directly with this
code.
Merchant account attempting the transaction does not
have a confirmed email address with PayPal. Check
your account settings.
10553 Your payment can't be
processed. Please contact the
merchant directly with this
code.
Merchant attempted a transaction where the amount
exceeded the upper limit for that merchant.
10557 Your payment can't be
processed. Please contact the
merchant directly with this
code.
Check your payment receiving preferences. Contact
PayPal if you more help.
10558 Your payment can't be
processed. Please contact the
merchant directly with this
code.
Credit card supplied cannot be charged in the currency
requested.
10561 Please enter a complete
billing address.
Buyer should enter the complete billing address.
10562 Please enter a valid year for
the credit card expiration
date.
Buyer should enter a valid year for card expiration.
10563 Please enter a valid month
for the credit card expiration
date.
Buyer should enter a valid month for card expiration.
10564 Your payment can't be
processed. Please contact the
merchant directly with this
code.
A duplicate transaction was detected, advice buyer to
try again later.
10565 Your payment can't be
processed. Please contact the
merchant directly with this
code.
Merchant country is not supported.
10566 Your payment can't be
processed. Please pay with a
different card type.
Credit card type is not supported.
10570 Your payment can’t be
processed. Please pay with
another credit card.
Credit card supplied doesn’t support “Authorization”.
10701 Please enter a valid name for
the billing address.
Buyer should enter a valid name in the billing address.
T
ABLE C.1 Error Codes and the Corresponding Corrective Actions(Continued)
Error Code Error Message Corrective Action