User's Manual

13
10. Guarantee
One year of the guarantee period is provided with the conditions as
following:
a. In addition to the claims under the law and/or contract of sale
which arise from material defects, the rights arising from this
guarantee are granted by the seller to the customer.
b. The product is guaranteed to be free of any defects.
Parts that are subject to wear and tear such as batteries,
or battery cells are not included in this guarantee.
The guarantee is excluded if
The product has been misused or treated carelessly,
The product has been damaged due to excessive stress, incorrect
use or external influence,
The defect has been caused by failure to observe the operating
instructions,
A repair or a repair attempt has been carried out by personnel
other than that of an authorized point of service.
c. The guarantee period shall commence at the time of delivery of
the product from the seller to the purchaser.
d. The place of purchase and the date of delivery shall be proven by
submitting proof of purchase, for example, the sales receipt,
invoice, delivery note or similar document.
e. Any defects that occur during the guarantee period should be
submitted to the authorized point of service within 2 weeks since
they happened. The defect will be remedied by delivery a product
identical in construction. Further claims of the customer arising