Instruction Manual
11
Product Guarantee and Service
International Guarantee
The novaPre has a two year Parts and Labor guarantee from the time of
purchase. The tubes (valves) have a 6 month guarantee. Units that are covered
under this guarantee include novaPre’s purchased from an authorized novaPre
distributor or dealer.
Peachtree Audio can take no responsibility for defects arising from accident,
misuse, abuse, wear and tear, neglect or through unauthorized adjustment and/or
repair. The warranty does not cover shipping costs. Visit www.peachtreeaudio.com
for a copy of the complete warranty.
Claims Under Warranty
The unit should be packed in its original packing and returned to the dealer from
whom it was purchased, or if unavailable, directly to the novaPre distributor.
You should use a suitable carrier. Do not send by Postal Service. Peachtree
Audio cannot accept responsibility for the novaPre while in transit to the dealer,
distributor, or service facility. Please insure your unit against loss or damage
while in transit.
In the unlikely event that you experience a failure with your novaPre, please call
for a return authorization number before returning products for service. Any
novaPre received without an RA # will be refused. You may also wish to route
your repair through your dealer, which we encourage.
Call 704-391-9337 for a return authorization number and additional information
on where and how to return your unit for service.
Main ofce (not service):
Peachtree Audio
2045 120th Avenue NE
Bellevue, WA 98005
www.peachtreeaudio.com
International Guarantee and
Claims Under Warranty
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