Hybrid IP-PBX Feature Guide Model KX-TDA15/KX-TDA30 KX-TDA100/KX-TDA200 Thank you for purchasing the Panasonic KX-TDA15/KX-TDA30/KX-TDA100/KX-TDA200, Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA15/KX-TDA30/KX-TDA100/KX-TDA200: Version 1.
Introduction About this Feature Guide This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX. It explains what this PBX can do, and how to obtain the most out of its many features and facilities. This manual contains the following sections: Section 1, Call Handling Features Provides details about the call handling features.
Installation Manual Provides instructions for installing the hardware and maintenance of the PBX. User Manual Provides operating instructions for end users using PTs, SLTs, PSs, or DSS Consoles.
For further details, please refer to the on-line help of the Maintenance Console ( 3.2.1 Installing and Starting the Maintenance Console). Feature Highlights Networking Features This PBX supports the following networking features: TIE Line Service A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. ( 1.28.
Parallelled Telephone Features By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. ( 1.10.9 Parallelled Telephone) Parallel Mode An SLT can be connected to an APT or DPT which is connected to a Super Hybrid port of the PBX. The SLT shares the same extension number with the APT or DPT. EXtra Device Port (XDP) Mode An SLT can be connected to a DPT which is connected to a Super Hybrid port of the PBX.
Table of Contents 1 6 Call Handling Features ................................................................. 15 1.1 1.1.1 Incoming Call Features........................................................................................ 16 Incoming Trunk Call Features................................................................................. 16 1.1.1.1 1.1.1.2 1.1.1.3 1.1.1.4 1.1.1.5 1.1.1.6 1.1.1.7 Incoming Trunk Call Features—SUMMARY...............................................................
1.5.5.2 1.5.5.3 Line Preference—Outgoing ................................................................................................................. 83 Trunk Access ....................................................................................................................................... 84 1.6 1.6.1 Memory Dialling Features ....................................................................................86 Memory Dialling Features ....................................................
1.14.1 1.15 1.15.1 1.16 1.16.1 1.16.2 1.16.3 1.16.4 1.16.5 1.16.6 1.17 1.17.1 1.17.2 1.18 1.18.1 1.18.2 1.19 1.19.1 1.19.2 1.19.3 1.19.4 1.20 1.20.1 Paging .................................................................................................................. 141 Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) ................ 143 Broadcasting (KX-TDA30/KX-TDA100/KX-TDA200 only) .................................... 143 Optional Device Features .......................................
1.26 1.26.1 1.26.2 1.26.3 1.26.4 1.26.5 1.27 1.27.1 1.27.2 1.28 1.28.1 1.28.2 1.28.3 Extension Controlling Features.........................................................................239 Extension Personal Identification Number (PIN)...................................................239 Extension Feature Clear .......................................................................................241 Walking Extension......................................................................................
3.3.1 3.3.2 Programming Instructions .................................................................................... 324 Basic Programming .............................................................................................. 329 Date & Time [000] .............................................................................................................................. 329 System Speed Dialling Number [001] ....................................................................................
LCOT/BRI Trunk Name [401] ............................................................................................................. 340 LCOT/BRI Trunk Group Number [402]............................................................................................... 340 LCOT/BRI Trunk Number Reference [409] ........................................................................................ 341 LCOT Dialling Mode [410]....................................................................................
Incoming Call Distribution Group Floating Extension Number [622] .................................................. 350 Incoming Call Distribution Group Name [623].................................................................................... 350 Incoming Call Distribution Group Distribution Method [624] .............................................................. 350 Destination for Overflow Time Expiration [625] ..................................................................................
4.3 4.3.1 4.4 4.4.1 4.4.2 List of Abbreviations ..........................................................................................367 List of Abbreviations..............................................................................................367 Revision History..................................................................................................369 KX-TDA100/KX-TDA200 Version 1.1 ....................................................................369 KX-TDA30 Version 1.1 .......
Feature Guide
Section 1 Call Handling Features Feature Guide 15
1.1 Incoming Call Features 1.1 Incoming Call Features 1.1.1 Incoming Trunk Call Features 1.1.1.1 Incoming Trunk Call Features—SUMMARY Description Incoming calls via a trunk (public line) are distributed to their destination using a suitable distribution feature. 1. Available Networking Type for Each Optional Trunk Card Type Each trunk port of an optional trunk card can be assigned its networking type: Public, Private, or VPN (Virtual Private Network).
1.1 Incoming Call Features 2. Distribution Feature One of the following features can be assigned to each trunk port: Feature Description Details in Direct In Line (DIL) Directs a call to a preprogrammed single destination (e.g., Operator). • 1.1.1.2 Direct In Line (DIL) Direct Inward Dialling (DID) Directs a call with a DID number from a DID line to a preprogrammed destination. DID is also known as Direct Dialling In (DDI). • 1.1.1.
1.1 Incoming Call Features 5. Available Destination Destination Availability Wired Extension (PT/SLT/ISDN Extension/T1-OPX) PS Incoming Call Distribution Group PS Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) 6. Intercept Routing After distribution, the following features may be required.
1.1 Incoming Call Features 1.1.1.2 Direct In Line (DIL) Description Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night). [Method Flowchart] A trunk call is received. Does the call have its CLI* information and is CLI mode enabled for the trunk and the time mode? No Yes CLI works.
1.1 Incoming Call Features [Programming Example of DIL Table] The table can be programmed for each trunk. Destination* CLI Trunk No. *: Day Lunch Break Night Day Lunch Break Night 01 Enable Disable Enable Disable 101 100 101 100 02 Enable Disable Disable Disable 102 100 102 100 : : : : : : : : : DIL 1:1 Destination [450] Note Tenant number and VPS trunk group number can also be assigned in the DIL table.
1.1 Incoming Call Features 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Description Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/ night). [Method Flowchart] A trunk call is received. Is the DID/DDI number found in the DID/DDI table? No The call is routed to the operator (Intercept Routing—No Destination).
1.1 Incoming Call Features [Programming Example of DID/DDI Table] DDI can be programmed as DID. DID/DDI Destination*3 CLI Locat ion DID/DDI No.
1.1 Incoming Call Features • The Inter-digit Time When the Inter-digit time expires, the PBX stops receiving DID/DDI number and starts to check the DID/DDI table. (Refer to the [Programming Example of DID/DDI Table] above). Even if the Inter-digit time does not expire, the PBX stops receiving the DID/DDI number when the received number is found in the DID/DDI table. The PBX then routes the call to the corresponding destination.
1.1 Incoming Call Features 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Description Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night). Point-to-multipoint must be selected for the ISDN configuration ( BRI Configuration [426]). [Method Flowchart] A trunk call is received.
1.1 Incoming Call Features [Programming Example of MSN Table for ISDN BRI Port 1] A table can be programmed for each ISDN-BRI port. Each BRI port has 10 MSN locations.
1.1 Incoming Call Features 2.2.
1.1 Incoming Call Features 1.1.1.5 Calling Line Identification (CLI) Distribution Description Directs an incoming trunk call to a destination when the caller’s identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table which is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.
1.1 Incoming Call Features System Speed Dialling Number [001] System Speed Dialling Name [002] *1: *2: Explanation: If the caller’s number is "0123-456-7890" (The Trunk Access number is disregarded.): 1. Checks the number in the table. Matches the number in location 000. 2. The call is routed to the CLI destination, extension 200. Conditions • Automatic Caller ID Number Modification The Caller ID number is used after modification by the Automatic Caller ID Number Modification. ( 1.17.
1.1 Incoming Call Features 1.1.1.6 Intercept Routing Description Provides automatic redirection of incoming trunk calls. There are two types of Intercept Routing as follows: Feature Description Intercept Routing—No If a called party does not answer a call within a preprogrammed Answer (IRNA) time period (Intercept time) ( Intercept Time [203]), it is redirected to the preprogrammed destination.
1.1 Incoming Call Features *: This is applied only when a trunk call arrives on a DISA line but the line is busy at that time. Once the call reaches the destination extension by using the DISA feature, the Intercept Routing feature of the extension works. Each of them can have different intercept destinations for each time mode (day/lunch/break/ night) ( 2.2.4 Time Service).
1.1 Incoming Call Features Feature Guide References 1.3.
1.1 Incoming Call Features 1.1.1.7 Intercept Routing—No Destination Description Provides automatic redirection of an incoming trunk call which does not have a destination assigned. The intercept destination is an operator (tenant/PBX) ( Operator Assignment [006] *For PBX operator only). Conditions • • • Intercept Routing—No Destination on/off The Intercept Routing—No Destination feature can be enabled or disabled through system programming. If disabled, reorder tone will be sent to the caller.
1.1 Incoming Call Features 1.1.2 1.1.2.1 Internal Call Features Internal Call Features—SUMMARY Description The following incoming calls reach their destination: Feature Description Details in Intercom Call A call from one extension to another. • 1.5.3 Intercom Call Doorphone Call When a call from a doorphone reaches its destination, the recipient can talk to the visitor. • 1.16.
1.1 Incoming Call Features 1.1.2.2 Internal Call Block Description Internal calls can be restricted on a COS basis. Each COS of the caller can enable or disable this feature for each COS of the called party. [Programming Example] Called Party Caller COS 1 COS 2 COS 3 ... : : : : COS 1 COS 2 COS 3 : : Block Explanation: a) COS 1 can make calls to all extensions. b) COS 2 can make calls to COS 1 only. (COS 2 cannot make calls to COS 2.) c) COS 3 can make calls to COS 3 only. COS 1 Extn. 100 Extn.
1.1 Incoming Call Features • This feature can also restrict calling a doorphone from an extension on a COS of the extension and a COS of the doorphone port basis. Each doorphone port can be assigned a COS. ( 1.16.
1.1 Incoming Call Features 1.1.3 1.1.3.1 Incoming Call Indication Features Incoming Call Indication Features—SUMMARY Description Incoming calls are indicated by various methods as follows: Type 36 Feature Description Details in Ring Tone Ring Tone Pattern Selection A telephone rings when receiving a call. The • 1.1.3.2 ring tone patterns can be changed for each Ring Tone incoming call type.
1.1 Incoming Call Features 1.1.3.2 Ring Tone Pattern Selection Description A ring tone pattern can be selected for each incoming call type on a Ring Tone Pattern Table basis, which can be assigned for each extension.
1.1 Incoming Call Features 1.1.3.3 Call Waiting Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold.
1.1 Incoming Call Features Feature Guide References 1.7.4 Second Call Notification to Busy Extension User Manual References User Manual 1.4.4 Answering Call Waiting 1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA) 3.1.
1.2 Receiving Group Features 1.2 Receiving Group Features 1.2.1 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming ( Idle Extension Hunting Group Member [681]). Idle extensions are automatically searched according to a preprogrammed hunting type ( Idle Extension Hunting Type [680]).
1.2 Receiving Group Features • If all the searched extensions are busy: The PBX redirects the call to an overflow destination which can be assigned for each idle extension hunting group and each time mode (day/lunch/break/night) ( 2.2.4 Time Service). [Available Destination] Destination Availability Wired Extension (PT/SLT/ISDN Extension/T1-OPX) PS Incoming Call Distribution Group PS Ring Group VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analogue/ISDN Remote Maintenance Idle Line Access no.
1.2 Receiving Group Features 1.2.2 1.2.2.1 Incoming Call Distribution Group Features Incoming Call Distribution Group Features—SUMMARY Description An incoming call distribution group is a group of extensions programmed through system programming ( Incoming Call Distribution Group Member [620]). An incoming call distribution group receives calls directed to the group. Each incoming call distribution group has a floating extension number.
1.2 Receiving Group Features Calls arriving at incoming call distribution group 1. 9 8 F Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. 7 6 D Queuing Feature 5 Five calls are waiting in a queue. 4 3 B Group Call Distribution Calls are distributed by the assigned method. (Only three extensions [agents] can answer the call for C Busy on Busy.
1.2 Receiving Group Features call can be received from the groups in priority order. 4. Overflow Feature [ 1.2.2.5 Overflow Feature] A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. 5.
1.2 Receiving Group Features Feature Guide References 1.3.1.2 Call Forwarding (FWD) 1.19.
1.2 Receiving Group Features 1.2.2.2 Group Call Distribution Description The Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the distribution method until a preprogrammed number of extensions (agents) ( Maximum Number of Agents [632]) are available to accept a call. When incoming calls exceed the number, the calls enter a queue ( 1.2.2.3 Queuing Feature). 1.
1.2 Receiving Group Features 2. Call Waiting for Incoming Call Distribution Group (Group Call Waiting) When there are no available extensions in an incoming call distribution group, the group members can receive the Call Waiting tone. To use this feature: • Select the Group Call Waiting mode through system programming. This determines the distribution method for waiting calls. • Member extensions must assign the Call Waiting mode individually, or they will not be notified. ( 1.1.3.
1.2 Receiving Group Features Incoming Call Distribution Group 1 (Floating extension no.: 200) 3 2 Incoming Call Distribution Group 2 (Floating extension no.: 300) 1 ICD Group 200 (Call Waiting) ICD Group 200 (Call Waiting) ICD Group 300 (Answering the Call) 3. No Reply Redirection (UCD or Priority Hunting Method) If a call received at a member extension is not answered within a preprogrammed time period (No Answer time), the call will be redirected to the next member extension.
1.2 Receiving Group Features 1.2.2.3 Queuing Feature Description When a preprogrammed number of extensions ( Maximum Number of Agents [632]) in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can be in the waiting queue is programmable ( Queuing Call Capacity [628]).
1.2 Receiving Group Features Explanation for Queuing Time Table 01: Queuing Time Table 01 Sequence 01 The call queues. Sequence 02 OGM 01 is sent. Thank you for calling Panasonic. The department you are calling is busy. Please hold the line. We will answer your call shortly. Music on Hold is sent for 30 seconds. Sequence 03 OGM 03 is sent. We are sorry to keep you holding. The department is still busy. We are transferring you to the operator. Sequence 04 Redirects to the overflow destination.
1.2 Receiving Group Features 1.2.2.4 VIP Call Description It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order. Each incoming call distribution group can enable or disable the VIP Call mode.
1.2 Receiving Group Features 1.2.2.5 Overflow Feature Description When waiting calls exceed the waiting queue capacity ( Queuing Call Capacity [628]), they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: 1) Intercept Routing—Overflow in an Incoming Call Distribution Group 2) Busy on Busy 1.
1.2 Receiving Group Features 2. Busy on Busy The Busy on Busy feature works when the destination for the Intercept Routing—Overflow in an Incoming Call Distribution Group feature is not assigned in one of the following conditions: a) There is no space in the Waiting queue. b) The Queuing Time Table is not assigned and there are no extensions logged-in.
1.2 Receiving Group Features 1.2.2.6 Log-in/Log-out Description Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually. They can leave the group temporarily when they are away from their desks, to prevent calls being sent to their extensions. They can return to the group when they are ready to answer calls.
1.2 Receiving Group Features Light Pattern Parameter Usage Red on Log-out Floating extension Used to log-in or log-out from the specified incoming call distribution group. Status number of a specified incoming call distribution group (All) • • • • • Log-in Status Used to log-in or log-out from all incoming After Log- After Logcall distribution groups to which you out in belong.
1.2 Receiving Group Features 1.2.2.7 Supervisory Feature Description An extension preprogrammed as a supervisor (supervisor extension) can monitor and control each member’s status within the incoming call distribution group using a 6-line display PT. Feature Description Incoming Call Queue The supervisor extension can monitor the status of an incoming Monitor call distribution group with the display.
1.2 Receiving Group Features Conditions • Available Extension as a Supervisor Extension a) One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group. b) One extension can be the supervisor extension of more than one incoming call • • • • distribution group. Available Paired DSS Console The KX-T7640, KX-T7440, and KX-T7441 are available for this feature.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)— SUMMARY Description When an extension user cannot answer calls (e.g., busy, not at the desk), it is possible to forward or refuse the calls using the following features: 1) Call Forwarding (FWD) 2) Do Not Disturb (DND) 1.
1.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features or intercom calls, but not both. Note The FWD and DND icons on a PS display reflect the settings for trunk calls only. b) pressing the FWD/DND—Both button (including FWD/DND button [fixed button]) or the Group FWD—Both button will not change the FWD or DND mode for intercom calls and trunk calls separately. Feature Guide References 1.19.1 Fixed Buttons 1.19.2 Flexible Buttons User Manual References User Manual 3.1.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.2 Call Forwarding (FWD) Description Extensions and incoming call distribution groups can forward their calls to preset destinations. The circumstances under which the calls are forwarded are as follows: Type Circumstance All Calls Any time Follow Me: When an extension user fails to set this feature before leaving the desk, this feature can be set from the destination extension. Busy When the extension user’s line is busy.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features [Available Destination] Destination Wired Extension (PT/SLT/ISDN Extension/T1OPX) PS Availability Condition for Original Extension/Incoming Call Distribution Group Only available when FWD to extension is allowed through COS programming.* Incoming Call Distribution Group PS Ring Group – VM Group (DTMF/DPT) – External Pager (TAFAS) – DISA Only available for incoming trunk calls.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features • • Trunk Call Duration If a call between an extension user and an outside party, or between two outside parties is established, the call duration can be restricted by a system timer ( Extension-to-Trunk Call Duration [472] and Trunk-to-Trunk Call Duration [473]). If the timer expires, the line will be disconnected. ( 1.10.8 Trunk Call Limitation) Multiple FWD Calls can be forwarded up to four times.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features • • Message Waiting While calls are forwarded, Message Waiting information is not forwarded. The Message button light turns on at the originally called extension. ( 1.18.1 Message Waiting) Idle Extension Hunting Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features 1.3.1.3 Do Not Disturb (DND) Description An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension, but arrive at other extension by using the Idle Extension Hunting feature ( 1.2.1 Idle Extension Hunting) or the Intercept Routing—Busy/DND feature ( 1.1.1.6 Intercept Routing).
1.4 Answering Features 1.4 Answering Features 1.4.1 Answering Features 1.4.1.1 Answering Features—SUMMARY Description An extension user can answer incoming calls by the following methods: Destination At the own extension (PT only) At another extension 66 Feature Guide Feature Description Details in Line Preference— Incoming A user can select the line seized when going • 1.4.1.2 off-hook.
1.4 Answering Features 1.4.1.2 Line Preference—Incoming Description A PT user can select the method used to answer incoming calls from the following three line preferences: Each of these line preferences can be assigned on each extension through personal programming (Preferred Line Assignment—Incoming). Type Description No Line Selects a line by pressing the desired Line Access button to answer an incoming call after you go off-hook.
1.4 Answering Features 1.4.1.3 Call Pickup Description An extension user can answer a call ringing at any other extension. The following types are available: Type Picking up Call Type Directed A specified extension’s call. Group A call within a specified call pickup group. Call Pickup Deny: Preventing other extensions from picking up calls ringing at your extension is also possible.
1.4 Answering Features 1.4.1.4 Hands-free Answerback Description A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method Intercom Call Established immediately after a beep tone at the called extension and the caller hears a confirmation tone.
1.5 Making Call Features 1.5 Making Call Features 1.5.1 Predialling Description A display PT user can check and correct the number to be dialled on-hook. The call will be initiated after going off-hook. Conditions • Storing the Predialled Number in the Personal Speed Dialling The predialled number can be stored in the Personal Speed Dialling by pressing the AUTO DIAL/STORE button. ( 1.6.1.
1.5 Making Call Features 1.5.2 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release. Conditions • • A PT/PS user hears reorder tone for a preprogrammed time period, and then the PT/PS goes back to the idle status automatically.
1.5 Making Call Features 1.5.3 Intercom Call Description An extension user can call another extension user. Conditions • • • • • • Extension Number/Name Assignment Extension numbers ( Extension Number [003]) and names ( Extension Name [004]) are assigned to all extensions. The assigned number and name are shown on display PTs during intercom calls. DSS Button It is possible to access another extension with one-touch by pressing the corresponding Direct Station Selection (DSS) button.
1.5 Making Call Features 1.5.4 1.5.4.1 Trunk Call Features Trunk Call Features—SUMMARY Description An extension user can use the following features when making a trunk call: Feature Description Details in Emergency Call A user can dial the preprogrammed emergency • 1.5.4.2 Emergency numbers regardless of the restrictions imposed Call on the extension. Account Code Entry A user can enter an account code to identify outgoing calls for accounting and billing purposes.
1.5 Making Call Features 1.5.4.2 Emergency Call Description An extension user can dial the preprogrammed emergency numbers ( Emergency Number [304]) after seizing a trunk regardless of the restrictions imposed on the extension. Conditions • • A specified number of emergency numbers can be stored (some may have default values). Emergency numbers may be called even when: – in Account Code—Forced mode ( 1.5.4.3 Account Code Entry) – in any TRS/Barring levels ( 1.8.
1.5 Making Call Features 1.5.4.3 Account Code Entry Description An account code is used to identify outgoing trunk calls for accounting and billing purposes. The account code is appended to the SMDR call record. Therefore, for example, the firm uses an account code for each client so that the firm can determine what calls were made for the client, and can submit a bill to the client according to the client’s account code on the SMDR call record.
1.5 Making Call Features 1.5.4.4 Dial Type Selection Description The dialling mode (rotary or tone) can be selected for each analogue trunk through system programming ( LCOT Dialling Mode [410]) regardless of originating extension (under contract with the telephone company). There are the following modes: Mode Description DTMF (Dual Tone Multi-Frequency) The dialling signal from an extension is converted to tone dialling. DTMF signals are transmitted to the trunk.
1.5 Making Call Features 1.5.4.5 Reverse Circuit Description The circuit in the PBX can detect the reverse signal from the telephone company when an extension user is trying to make a trunk call. This detects the start (a called party goes offhook) and end (the called party goes on-hook) of an outgoing trunk call. When an trunk call is received, the circuit can also detect the reverse signal after an outside caller goes on-hook. The duration of call can be verified on SMDR using this feature ( 1.25.
1.5 Making Call Features 1.5.4.6 Pause Insertion Description A preprogrammed Pause time ( LCOT Pause Time [416]) will be inserted manually or automatically. Manual Insertion: Pressing the PAUSE button. Automatic Pause Insertion: A pause will be automatically inserted between the user-dialled codes below and the following digits. a) Host PBX Access code ( 1.5.4.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)) b) Special Carrier Access code ( 1.5.4.
1.5 Making Call Features 1.5.4.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Description This PBX can be installed behind an existing host PBX. This is performed by connecting extension ports of the host PBX to trunk ports of this PBX. A Host PBX Access code assigned through system programming ( Host PBX Access Code [471]) is required to access the telephone company from the host PBX.
1.5 Making Call Features Conditions • • • TRS/Barring TRS/Barring checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX. ( 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) SMDR The dialled number including the Host PBX Access code can be recorded on the SMDR when accessing the telephone company through the host PBX.
1.5 Making Call Features 1.5.4.8 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming ( Special Carrier Access Code [303]) is required every time when a trunk call is made. A preprogrammed Pause time ( LCOT Pause Time [416]) will be automatically inserted between the user-dialled Special Carrier Access code and the following digits. ( 1.5.4.
1.5 Making Call Features 1.5.5 1.5.5.1 Seizing a Line Features Seizing a Line Features—SUMMARY Description An extension user can select the line seized for making calls by the following methods: Feature 82 Description Details in Line Preference— A user can select the line seized when going Outgoing off-hook. • 1.5.5.2 Line Preference— Outgoing Trunk Access • 1.5.5.3 Trunk Access Feature Guide A user can select the Trunk Access method every time he makes a trunk call.
1.5 Making Call Features 1.5.5.2 Line Preference—Outgoing Description A PT user can select the outgoing line he prefers to originate calls on, from the following line preferences, through personal programming (Preferred Line Assignment—Outgoing): Feature Description Intercom When an extension user goes off-hook, an extension line is selected automatically. Idle Line When an extension user goes off-hook, an idle trunk is selected automatically from the assigned trunk groups.
1.5 Making Call Features 1.5.5.3 Trunk Access Description There are the following features to access a trunk. Feature Description Accessing method Idle Line Access (Local Access) Selects an idle trunk Dial the Idle Line Access number. Or automatically from the assigned press a L-CO button. trunk groups. Trunk Group Access Selects an idle trunk from the corresponding trunk group. S-CO Line Access Selects the desired trunk directly. Dial the S-CO Line Access number and the trunk number.
1.5 Making Call Features • • • Trunk Hunting Order for Idle Line Access and Trunk Group Access The trunk hunting sequence in a trunk group; from lowest numbered trunk, from highest numbered trunk or rotation, can be determined through system programming. A company name or customer name can be assigned on a trunk port basis ( LCOT/BRI Trunk Name [401]) so that the operator or extension user can view the destination which the caller is trying to reach before answering.
1.6 Memory Dialling Features 1.6 Memory Dialling Features 1.6.1 Memory Dialling Features 1.6.1.1 Memory Dialling Features—SUMMARY Description An extension user can store frequently dialled numbers in the PBX extension data and/or the PBX system data. A stored number is dialled automatically with a simple operation. 1. Features Feature One-touch Dialling Storing Method • • • 1.6.1.
1.6 Memory Dialling Features 2. Valid Input Display while Entering Input Description 0–9/ /# 0–9/ /# Stores the digits, and #. PAUSE (Pause) P Stores a pause by pressing the PAUSE button. ( 1.5.4.6 Pause Insertion) FLASH/RECALL (Hooking)* F Stores a flash/recall signal (EFA mode) by pressing the FLASH/RECALL button at the beginning of the number. ( 1.10.
1.6 Memory Dialling Features 1.6.1.2 One-touch Dialling Description A PT user can access a person or feature by one-touch. This is activated by storing the number (e.g., extension number, telephone number, or feature number) in a One-touch Dialling button. Conditions • • One-touch Dialling Button A flexible button can be customised as a One-touch Dialling button. Full One-touch Dialling There is no need to go off-hook before pressing the One-touch Dialling button. Feature Guide References 1.19.
1.6 Memory Dialling Features 1.6.1.3 KX-T7710 One-touch Dialling (KX-TDA100/KX-TDA200 only) Description The Message button and One-touch buttons on all KX-T7710 telephones connected to the PBX can be customised at once through system programming. The same extension number, telephone number, or feature number will be assigned to the same buttons on each KX-T7710, useful for hotel room extensions or similar applications.
1.6 Memory Dialling Features 1.6.1.4 Last Number Redial Description Every extension automatically saves the last external telephone number dialled to allow the same number to be dialled again. Automatic Redial: If Last Number Redial is performed in hands-free mode and the called party is busy, redialling will be automatically retried a preprogrammed number of times ( Automatic Redial Repeat Times [205]) at preprogrammed intervals ( Automatic Redial Interval [206]).
1.6 Memory Dialling Features 1.6.1.5 Speed Dialling—Personal/System Description An extension user can make calls using abbreviated dialling for frequently dialled numbers which are stored in the PBX extension data, or the PBX system data ( System Speed Dialling Number [001]). Personal Speed Dialling is also known as Station Speed Dialling. Conditions [General] • • Any number (e.g., telephone number, feature number) can be stored in a speed dialling number.
1.6 Memory Dialling Features 1.6.1.6 Quick Dialling Description An extension user can access a person or feature easily. This is enabled by storing the number (e.g., extension number, telephone number or feature number) for Quick Dialling. Conditions • Quick Dialling is convenient in the following cases: – Room service calls in a hotel – Calling another branch via the public network. The extension user needs to dial only the extension number of another branch.
1.6 Memory Dialling Features 1.6.1.7 Hot Line Description An extension user can make an outgoing call by only going off-hook, if the user has previously stored the telephone number or the extension number. If the Hot Line feature is set and the user goes off-hook, a dial tone is generated for a specified Waiting time assigned through system programming ( Hot Line Waiting Time [204]) and then dialling starts. During the Waiting time the user can dial another party, overriding the Hot Line feature.
1.7 Busy Line/Busy Party Features 1.7 Busy Line/Busy Party Features 1.7.1 Automatic Callback Busy (Camp-on) Description If the line is busy when a call is made, callback ringing will inform the caller when the line becomes free using this feature. After the extension answers the callback ringing, the dialled number is automatically redialled. Conditions • • • • • • If the callback ringing is not answered within 10 seconds, the callback is cancelled.
1.7 Busy Line/Busy Party Features 1.7.2 Executive Busy Override Description Allows an extension user to interrupt an existing call to establish a three-party conference call. Executive Busy Override Deny: It is possible for extension users to prevent their calls from being intercepted by another extension user.
1.7 Busy Line/Busy Party Features 1.7.3 Call Monitor Description Allows an extension user to listen to the busy extension user’s existing conversation. The user can hear the conversation, but the user’s voice is not heard. If desired, interrupting the call to establish a three-party conference call is available. Conditions • • • COS programming determines extension users who can use this feature.
1.7 Busy Line/Busy Party Features 1.7.4 Second Call Notification to Busy Extension 1.7.4.1 Second Call Notification to Busy Extension—SUMMARY Description When attempting to call a busy extension (ringing or having a conversation), an extension user can send call waiting indication to the busy extension (Call Waiting).
1.7 Busy Line/Busy Party Features Feature Guide References 1.1.3.3 Call Waiting User Manual References User Manual 1.2.
1.7 Busy Line/Busy Party Features 1.7.4.2 Call Waiting Tone Description When an extension user attempts to call a busy extension (ringing or having a conversation), the Call Waiting tone can be sent to the called extension to let him know another call is waiting. Conditions • • This feature only works if the called extension has activated Call Waiting. If it is activated, the calling extension will hear a ringback tone.
1.7 Busy Line/Busy Party Features 1.7.4.3 Off-hook Call Announcement (OHCA) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s PT. If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties. Conditions • • COS programming determines which extensions can use this feature.
1.7 Busy Line/Busy Party Features 1.7.4.4 Whisper OHCA Description An extension user can give a message to a busy extension through the handset. Conditions • • COS programming determines which extensions can use this feature.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.1 Toll Restriction (TRS)/Call Barring (Barring) Description TRS/Barring can prohibit an extension user from making certain trunk calls by COS programming. It is applied when the user goes off-hook, a trunk is seized and then a dialled number is sent to the trunk. Each COS is programmed to have a TRS/Barring level for each time mode (day/lunch/break/ night).
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features TRS/Barring Level TRS/Barring level is determined by the applicable levels of Denied Code Tables and Exception Code Tables.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features [Flowchart] An extension user makes a trunk call. Is the call made by System Speed Dialling ? Yes No No Is TRS/Barring Override by System Speed Dialling enabled? Yes Checks the TRS/Barring level for the time mode of the extension's COS. Level 7 What is the TRS/Barring level? Checks the TRS/Barring level for System Speed Dialling of the extension's COS.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features Conditions WARNING The software contained in the TRS/Barring feature to allow user access to the network must be upgraded to recognise newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises PBXs or peripheral equipment to recognise the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 4) Walking COS/Verified Code Entry ( 1.8.5 Walking COS, 1.8.6 Verified Code Entry) 5) Extension Lock Feature Guide References 1.5.5.3 Trunk Access 1.6.1.5 Speed Dialling—Personal/System 1.8.3 Extension Lock 1.9.1 Automatic Route Selection (ARS) 2.2.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.2 Budget Management Description Limits the telephone usage to a preprogrammed budget on an extension basis. If the amount of the call charge reaches the limit, an extension user cannot make further trunk calls. An extension assigned as the manager may increase the limit or clear the amount of the call charge. Conditions • • • • If the limit is reached, TRS/Barring Level 7 is applied. ( 1.8.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.3 Extension Lock Description An extension user can change the TRS/Barring level of the telephone ( 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) so that other users cannot make inappropriate trunk calls. An extension personal identification number (PIN) is used to unlock the telephone ( 1.26.1 Extension Personal Identification Number (PIN)). This feature is also known as Electronic Station Lockout.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.4 Dial Tone Transfer Description An extension assigned as the manager can change the TRS/Barring level ( 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) for the extension user temporarily. After that, the extension user can make his call. [Example] An extension user can call a manager to release the restriction on outgoing call (e.g., international calls).
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.5 Walking COS Description An extension user can use another extension telephone with the COS assigned on his own extension temporarily. The extension accesses his own extension from another telephone and operates features with the same conditions which are assigned his own extension. It is one of the remote operations. An extension personal identification number (PIN) is required to use this feature ( 1.26.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features 1.8.6 Verified Code Entry Description An extension user can make a trunk call with a verified code from his own or any other extension to change the TRS/Barring level ( 1.8.1 Toll Restriction (TRS)/Call Barring (Barring)) or to identify the call for accounting and billing purposes. A verified code personal identification number (PIN) is required to use this feature.
1.8 Toll Restriction (TRS)/Call Barring (Barring) Features • Budget Management for Verified Calls A limit of the call charge can be assigned on each verified code. [Example of Verified Codes and Their Programming] Location Verified No. Code*1 *1 : *2 : *3 : Verified Code PIN COS No.*3 1234 1 2323 5000Yen 3 4545 3000Yen : : : 0001 1111 Tom Smith 0002 2222 John White 9876543210 : : : 1.8.2 Budget Management 1.9.1 Automatic Route Selection (ARS) 2.2.1 Class of Service (COS) 2.2.
1.9 Automatic Route Selection (ARS) Features 1.9 Automatic Route Selection (ARS) Features 1.9.1 Automatic Route Selection (ARS) Description ARS automatically selects the carrier available at the time an outgoing trunk call is made according to preprogrammed settings. The dialled number will be checked and modified to connect the appropriate carrier. [Carrier Selection Procedure Flowchart] The numbers pages.
1.9 Automatic Route Selection (ARS) Features [Programming Procedures] 1. ARS Mode Assignment ( ARS Mode [320]) It is possible to select whether ARS operates when an extension user makes a call using any Idle Line Access method or when an extension user makes a call using any Trunk Access method. ( 1.5.5.3 Trunk Access) 1 2. Leading Number Exception Table Assignment Store the telephone numbers that will avoid using the ARS feature. 2 2 ARS Leading Number Exception Table Location Leading No. No.
1.9 Automatic Route Selection (ARS) Features [Example] Dialled Number Corresponding Routing Plan Table No. 039-123-4567 1 "039" is found in location 0001 and seven digits (assigned additional [remain] number of digits in location 0001) were dialled. The Routing Plan Table 1 is selected just after the seventh digit. 039-654-321 1 "039" is found in location 0001 and the Inter-digit time expired before the seventh digit is received.
1.9 Automatic Route Selection (ARS) Features 5. Carrier Table 7 Carrier Name 8 Assignment A specified number of carriers can be programmed. Assign the following items for each Carrier Table: : Assign the carrier name. Removed Number of Digits of the user-dialled number. Carrier Access Code Trunk Group 11 : 10 : 9: Assign the number of digits to remove from the beginning Assign the code to access the carrier. Assign the trunk groups which connect to each carrier.
1.9 Automatic Route Selection (ARS) Features ARS Carrier Access Code [353] ARS Trunk Group for Carrier Access [351] *3: *4: 6. Optional Assignment Authorisation Code for a Tenant 13 An Authorisation code can be assigned for each carrier and each tenant. Authorisation Code for a Trunk Group 14 An Authorisation code can be assigned for each trunk group and each carrier. Itemised Billing Code 15 An Itemised Billing code can be assigned for each extension and for each verified code.
1.10 Conversation Features 1.10 Conversation Features 1.10.1 Hands-free Operation Description A PT user can talk to another party without lifting the handset. Pressing specific buttons (e.g., REDIAL) automatically activate hands-free mode. Conditions • 118 Feature Guide PTs with the MONITOR Button PTs with the MONITOR button can only dial in hands-free mode and cannot be used for hands-free conversations.
1.10 Conversation Features 1.10.2 Off-hook Monitor Description A PT user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Capable Telephone KX-T7400 series and KX-T7500 series (display PT only), and all KX-T7600 series telephones To enable this feature, system programming is required. If disabled, hands-free conversation is performed instead. User Manual References User Manual 1.4.
1.10 Conversation Features 1.10.3 Mute Description During a conversation, a PT user can disable the speaker microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver. The user can hear the other party’s voice during Mute. Only your voice will be muted. Conditions • This feature is available with all PTs that have the AUTO ANS/MUTE button. User Manual References User Manual 1.4.
1.10 Conversation Features 1.10.4 Headset Operation Description This PBX provides headset compatible PTs. A PT user can talk to another party without lifting the handset. For connection and operation, refer to the Operating Instructions for the headset. This feature is also known as Handset/Headset Selection. Conditions • • • • • • • A headset is an option. If the headset mode is on, pressing the SP-PHONE button activates the headset, not the built-in speaker.
1.10 Conversation Features 1.10.5 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extension which has data devices connected (e.g., fax machine) may set this feature to maintain secure data transmission against tones or interruptions from other extensions during communication. User Manual References User Manual 1.7.
1.10 Conversation Features 1.10.6 Flash/Recall/Terminate Description The FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) is used when a PT user disconnects the current call and originates another call without hanging up first. It performs as going on-hook and then going off-hook. [Explanation of Each Mode] Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last.
1.10 Conversation Features 1.10.7 External Feature Access (EFA) Description An extension user can have access to the features of a host PBX or the telephone company, such as Transfer, Hold, Call Waiting, etc. A flash/recall signal is sent to the host PBX or the telephone company. This is only available on trunk calls (including Host PBX Access [ 1.5.4.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)]).
1.10 Conversation Features 1.10.8 Trunk Call Limitation Description Trunk calls are limited by the following features: Feature Description Extension-to-Trunk Call Duration If a call between an extension user and an outside party is established, the call duration can be restricted by a system timer selected for each trunk group ( Extension-to-Trunk Call Duration [472]). Both parties will hear an alarm tone 15 seconds before the time-limit at five second intervals.
1.10 Conversation Features 1.10.9 Parallelled Telephone Description Multiple telephones can be connected to the same port. This is useful to increase the number of telephones without additional extension cards. The combinations and features of the parallelled telephones are described below. Features Parallel Mode Descriptions Connections Parallel connection allows the connection of an SLT to an APT or a DPT that is connected to a Super Hybrid port.
1.10 Conversation Features Features Descriptions Wireless For this connection, refer to the Wireless XDP XDP Parallel Parallel mode feature. ( 1.24.5 Wireless XDP Mode Parallel Mode) Connections APT/DPT/SLT + PS PBX PT Extn. 101 PS Extn. 101 SLT Extn. 102 PS Extn. 102 Conditions [APT + SLT] • • If one telephone goes off-hook while the other is on a call, a three-party call is established. If one user goes on-hook, the other user continues the call.
1.10 Conversation Features [DPT + DPT] • • • • Available Telephones KX-T7600 series (except KX-T7640) KX-TDA30/KX-TDA100/KX-TDA200 only Digital XDP connection enables the maximum number of DPTs that the PBX supports to be increased. This increase is only available when (1) the MEC card is installed and (2) a high-capacity power supply unit (with the KX-TDA100/KX-TDA200) is installed or an additional AC adaptor (with the KX-TDA30) is connected.
1.10 Conversation Features 1.10.10 Calling Party Control (CPC) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from the analogue trunk when the other party is hung up. To maintain efficient utilisation of trunks, the PBX monitors their state and when CPC signal is detected from a line, the PBX disconnects the line and alerts the extension with reorder tone.
1.11 Transferring Features 1.11 Transferring Features 1.11.1 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method With Announcement Transfer is completed after announcing the destination party. Without Announcement Transfer is completed without an announcement. After dialling the destination, while hearing a ringback tone, the originator can replace the handset.
1.11 Transferring Features Destination Availability DISA Analogue/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Other PBX Extension (TIE with no PBX Code) Other PBX Extension (TIE with PBX Code) • One-touch Transfer The DSS Console and the PT user can hold a call and quickly transfer it to an extension by pressing the DSS button directly. A One-touch Dialling button can also be used if the TRANSFER command is stored with a number ( 1.6.
1.12 Holding Features 1.12 Holding Features 1.12.1 Call Hold Description An extension user can put a call on hold. The following features are available depending on the result. Feature Description Call Hold General Any extension can retrieve a held call. Exclusive Call Hold Only the extension user who held the call can retrieve it. The result of the holding operation can be determined through system programming.
1.12 Holding Features Hold Mode 1 Transfer to Trunk Transfer to Extension Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch + + + Going on-hook Trunk Access No. Extension No. Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch + + + Mode 2 Hold Feature No. Trunk Access No. Extension No. (Default) + Going on-hook Mode 3 Flashing the hookswitch Flashing the hookswitch Flashing the hookswitch + + + Hold Feature No. Hold Feature No. Extension No.
1.12 Holding Features 1.12.2 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. The parked call can be retrieved by any extension user. Conditions • • • • • Automatic Call Park It is possible to select an idle parking zone automatically.
1.12 Holding Features 1.12.3 Call Splitting Description An extension user can alternate between two other parties. Placing the current call on hold allows the user to have a conversation with the other party. Conditions • While having a conversation with one party, the other party is in Consultation Hold. (Consultation Hold: Allows an extension user to place a call on hold temporarily to perform Call Transfer, Conference, or Call Splitting.) User Manual References User Manual 1.4.
1.12 Holding Features 1.12.4 Music on Hold Description Music can be played to any party on hold. The following music sources are available: a) Internal music source b) External music source c) Cyclic tone [KX-TDA100/KX-TDA200] BGM number (1 or 2) or cyclic tone can be selected for the Music on Hold ( Music on Hold [711]). BGM numbers are the same as the external music port numbers (e.g., External music port 1 is BGM1.) However BGM2 includes internal music sources 1 and 2 as well as external music port 2.
1.13 Conference Features 1.13 Conference Features 1.13.1 Conference Features 1.13.1.1 Conference Features—SUMMARY Description A conference call allows a conversation between three or more parties simultaneously. The following features are available to establish a conference call: Feature Description Details in Conference During a two-party conversation, an extension user can • 1.13.1.2 add other parties to establish a conference call with up Conference to eight parties.
1.13 Conference Features 1.13.1.2 Conference Description This PBX supports three through eight-party conference calls. During a two-party conversation, an extension user can add other parties to their conversation, thereby establishing a conference. More than four-party conferences are only possible when a PT user originates the conference. Unattended Conference: A PT user can leave a conference to allow other parties to continue the conversation. The user may return to the conference, if he desires.
1.13 Conference Features User Manual References User Manual 1.4.
1.13 Conference Features 1.13.1.3 Privacy Release Description By default, all conversations which take place on trunk, extension lines and doorphone lines are protected by privacy (Automatic Privacy). Privacy Release allows a PT/PS user to suspend Automatic Privacy for an existing trunk call on the S-CO button in order to establish a three-party call. System programming is required to enable or disable this feature. Conditions • • • S-CO Button A flexible button can be customised as the S-CO button.
1.14 Paging Features 1.14 Paging Features 1.14.1 Paging Description An extension user can make a voice announcement to many people simultaneously. The message is announced over the built-in speakers of PT and/or external speakers (external pagers) which belong to the paging group. (With the KX-TDA100/KX-TDA200, up to two external pagers can be connected; with the KX-TDA15/KX-TDA30, one external pager can be connected.) The paged person can answer the page from a nearby telephone.
1.14 Paging Features [Programming Example] Paging Group No. User Group No.*1 001 002 003 External Pager No.*2 ... 01 ... 02 ... 03 ... 04 ... 05 ... : : : : ... 1 2 : : : Constituent *1: User Groups of a Paging Group [640] *2: External Pagers of a Paging Group [641] Conditions • Extensions which cannot be paged are: – – – – – • • • PSs SLTs Ringing or busy PTs PTs in Paging Deny mode PTs in Paging DND mode These extensions cannot be paged but can answer the page.
1.15 Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) 1.15 Broadcasting Features (KX-TDA30/KXTDA100/KX-TDA200 only) 1.15.1 Broadcasting (KX-TDA30/KX-TDA100/KX-TDA200 only) Description A PT user can call multiple parties, assigned as members of a group (broadcasting group), to make a voice announcement. After one member answers the call, the caller can begin to make an announcement.
1.15 Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) Button Function DSS Establishes a conversation with the corresponding member extension, or remove the extension from the conversation. CONF (Conference) Establishes a conversation with the current members in the order assigned in the broadcasting group. Pressing this button again will add the next available member in the group to the conversation. TRANSFER Removes the member who joined the conversation last.
1.15 Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) User Manual References User Manual 1.6.
1.16 Optional Device Features 1.16 Optional Device Features 1.16.1 Doorphone Call Description A visitor using a doorphone will call a preprogrammed destination (extension or outside party). Extension users can call a doorphone. Conditions • • • • • • • • • • Hardware Requirement: KX-TDA100/KX-TDA200: An optional Doorphone, the OPB card and DPH card KX-TDA15/KX-TDA30: An optional Doorphone and the DPH card Each doorphone port must be assigned to one tenant.
1.16 Optional Device Features 2.10.1 Connection of Doorphones and Door Openers 6.5.1 DPH4 Card 6.5.2 DPH2 Card 6.9.1 Connection of Doorphones and Door Openers User Manual References User Manual 1.9.
1.16 Optional Device Features 1.16.2 Door Open Description An extension user can unlock the door for a visitor using his telephone. The door can be unlocked by extension users who are allowed to unlock the door in the COS programming ( Permission for Door Open Access [512]). However, while engaged on a doorphone call, any extension user can unlock the door to let the visitor in ( 1.16.1 Doorphone Call). Conditions • • • Hardware Requirement: A user-supplied door opener on each door.
1.16 Optional Device Features 1.16.3 Trunk Answer From Any Station (TAFAS) Description A ring tone is sent through the external pager when an incoming call is received. Any extension user can answer the call. Conditions • • • Hardware Requirement: A user-supplied external pager Floating Extension Number A floating extension number can be assigned for an external pager ( External Pager Floating Extension Number [700]).
1.16 Optional Device Features 1.16.4 Background Music (BGM) Description A PT user can listen to BGM through the built-in speaker while on-hook and idle. BGM—External: BGM can also be broadcast in the office through the external pagers, this can be turned on and off by an extension assigned as the manager. Conditions [BGM] • • • • Hardware requirement: A user-supplied external music source, such as a radio The music through the PT is interrupted when going off-hook.
1.16 Optional Device Features 1.16.5 Outgoing Message (OGM) Description An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the following features: Feature Usage Details in Direct Inward System Access (DISA) When a call arrives on a DISA line, the caller will • 1.16.6 Direct hear a message. Inward System Access (DISA) Queuing Feature • 1.2.2.
1.16 Optional Device Features Note When MSG card expansion has been completed, the new MSG card is blank—all necessary messages will need to be stored in the card. This can be done in two ways: a) By installing the new MSG card then recording each message again. The PBX will automatically store the new recordings in each MSG card.
1.16 Optional Device Features 1.16.6 Direct Inward System Access (DISA) Description An outside caller can access specific PBX features as if the caller is an SLT extension user on the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: • Placing an intercom call to an extension, operator or any floating extensions (e.g., modem for remote system administration, an external pager for TAFAS).
1.16 Optional Device Features TIE Line Call Security Mode Intercom Call Without PBX Code With PBX Code Trunk Call All Security Trunk Security No Security * : Available *: If trunk call is available, Account Code Entry ( available. Note DISA AA service and Operator Call ( security mode. 1.5.4.3 Account Code Entry) is also 2.2.
1.16 Optional Device Features b) Intercept Routing: Intercept Routing—Busy/DND will work and the call will be redirected to the preprogrammed destination. c) Outgoing Message (OGM): An outgoing message (OGM) will be sent to the caller. The message for busy/DND mode can be assigned for each outgoing message (OGM) which has a DISA floating extension number.
1.16 Optional Device Features [Flowchart] A DISA call from an outside party is received. No Is there an idle port on the MSG cards? Yes (DISA Delayed Answer Time Time-out) The PBX answers the call. Does the trunk group that received the call employ Intercept Routing Busy DND? (DISA Mute Time Time-out) A Yes The call is routed to the intercept destination. The outgoing message (OGM) plays and the PBX starts to receive the DTMF signalling.
1.16 Optional Device Features Continued from the previous page No Security None B Trunk Security All Security Is the dialled number an extension number or floating extension number? No Yes Goes to Is the Walking COS/Verified Code Entry feature number dialled for Security Mode Override? C What is the dialled number? Goes to D Is the correct personal identification number (PIN) entered? Extension No./ Floating Extension No. Feature No.* (e.g., FWD) Trunk Access No. + Telephone No.
1.16 Optional Device Features Conditions WARNING When you enable the Trunk-to-Trunk Call feature of DISA, and a third party discovers the personal identification number (PIN) (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN.
1.16 Optional Device Features • the verified code or the extension will be locked. Only an extension assigned as the manager can unlock it. In this case, the PIN will be unlocked and will be cleared. Each outgoing message (OGM) call have a name through system programming ( Outgoing Message (OGM) Name [731]) for programming reference. Installation Manual References Installation Manual 2.6.1 OPB3 Card 2.6.5 MSG4 Card 6.5.4 MSG2 Card Feature Guide References 1.1.1.
1.17 Caller ID Features 1.17 Caller ID Features 1.17.1 Caller ID Description The PBX receives caller’s information, such as the caller’s name and telephone number, on trunks assigned to receive Caller ID. A display PT user can see the information. The PBX can modify the received number according to preprogrammed tables so that he can call back or memorise it.
1.17 Caller ID Features 2. Service Features Features Description Details in Calling Line Identification (CLI) Distribution Directs a DIL/DID/DDI/MSN call to a CLI destination if the caller’s identification (Caller ID/CLIP/ANI) has been assigned to the Caller ID Table. • 1.1.1.5 Calling Line Identification (CLI) Distribution Incoming Call Log Caller’s information is automatically recorded • 1.17.2 Incoming Call in the call log of the called extension.
1.17 Caller ID Features A trunk call with the caller's information is received. Checks the Table Selection. Table 1 Is the area code found in local/international call data in the modification table? Yes: e.g., 00987654321 Checks the local/ international call data. No: e.g., 3344556677 Checks the long distance call data. Matches (Data 2) Modifies the number as programmed.
1.17 Caller ID Features [Example] Location (System Speed Dialling No.) Telephone No.*1 System Speed Dialling Name*2 CLI Destination 000 90123456789 ABC Company 200 001 : : : : : : : *1: *2: System Speed Dialling Number [001] System Speed Dialling Name [002] 3.3 Caller’s Name Reference A name can also be shown on the display or SMDR.
1.17 Caller ID Features • • • For an SLT that is connected to a DPT in parallel, Caller ID information is available only when the SLT is set to "ring". Even if the caller’s name is sent, the name may not be shown depending on the type of SLT. Incoming Call Log information is not shown on the SLT. Feature Guide References 1.6.1.5 Speed Dialling—Personal/System 1.25.
1.17 Caller ID Features 1.17.2 Incoming Call Log Description When an incoming public trunk call with the caller’s information (e.g., Caller ID) is directed to an extension, the information is automatically recorded in the call log of the called extension. This information is shown on the telephone display and is used for confirming the caller, calling back, or storing the number and name in the Personal Speed Dialling. [Example] --- Caller's name (20 digits max.) --- Caller's number (16 digits max.
1.17 Caller ID Features a) When the PS is out of range. b) When the PS is turned off. c) When the CS is busy. • • • Incoming Call Log Display Lock An extension user can lock the Incoming Call Log display to prevent other users from referring to the call information at his extension through personal programming (Directory and Call Log Lock). In this case, the Outgoing Call Log display and the Personal Speed Dialling number display is also locked.
1.18 Message Features 1.18 Message Features 1.18.1 Message Waiting Description An extension user can notify another extension user that he wishes to talk to the user. The notified extension user can return the call or listen to the messages left in his mailbox of the VPS. When a message is left on a PT, the Message button on it lights or the Message/Ringer Lamp on it turns on red.
1.18 Message Features [SLT Message Waiting Lamp Light Patterns] 5.12 s 1.28 s Pattern 1 ON OFF 5.12 s 1.28 s Pattern 2 ON OFF 512 ms 5.12 s 1.28 s ON Pattern 3 Pattern 4 OFF 256 ms 2.56 s 768 ms ON OFF 256 ms 5.12 s 768 ms Pattern 5 ON OFF 256 ms 2.56 s 512 ms Pattern 6 ON OFF 10.24 s 1.28 s Pattern 7 ON OFF 256 ms 20.48 s 1.28 s Pattern 8 ON OFF 256 ms 10.24 s 1.28 s Pattern 9 ON OFF 20.48 s Pattern 10 168 Feature Guide ON OFF 1.
1.18 Message Features 10.24 s 10.24 s 20.48 s 10.24 s 20.48 s t t=1.28 s Pattern 11 ON OFF 10.24 s t t=1.28 s Pattern 12 ON OFF • • • • It is possible to set Message Waiting while hearing a ringback tone, busy tone, or DND tone. Messages are always left on the original extension. Messages cannot be sent to their FWD destination ( 1.3.1.2 Call Forwarding (FWD)). Both the message sending extension and receiving extension can cancel a left message.
1.18 Message Features 1.18.2 Absent Message Description The extension users can set the message (e.g., the reason for absence, where he is) on his telephone. When display PT user calls the extension, the message is shown on the caller’s telephone. The following messages can be programmed as desired: Type System message Message No.
1.19 Proprietary Telephone (PT) Features 1.19 Proprietary Telephone (PT) Features 1.19.1 Fixed Buttons Description PTs, DSS Consoles, and Add-on Key Modules are provided with the following feature/Line Access buttons: Depending on your device type, some buttons may not be provided. As for buttons on PSs, please refer to the Operating Instructions for each PS. [PT and Add-on Key Module] Button Usage Used to adjust the ringer, speaker, handset and headset volume and the display contrast.
1.19 Proprietary Telephone (PT) Features Button Usage SP-PHONE (Speakerphone) Used for hands-free operation. Also used to switch between handset and hands-free operation. MONITOR Used for a hands-free dialling. Also used to monitor the party’s voice in hands-free mode. MESSAGE Used to leave a message waiting indication or call back the party who left the message waiting indication. REDIAL Used to redial the last dialled number. TRANSFER Used to transfer a call to another party.
1.19 Proprietary Telephone (PT) Features Button Usage Flexible CO (Trunk) Used to make or receive a trunk call or can be reassigned to a different trunk or to another feature button. Flexible DSS (Direct Station Selection) Used to access an extension with one-touch. Every button is programmed to correspond to an extension. DSS buttons can also be reassigned to other features. PF (Programmable Feature) Used to access a preprogrammed feature with one-touch.
1.19 Proprietary Telephone (PT) Features 1.19.2 Flexible Buttons Description Flexible buttons are customised by either system or personal programming. The following types of flexible buttons are provided on PTs, DSS Consoles, Add-on Key Modules, and/or PSs: a) Flexible CO buttons b) Flexible Direct Station Selection (DSS) buttons c) Programmable Feature (PF) buttons [Button Usage] Button 174 Usage Single-CO (S-CO) Used to access a specified trunk for making or receiving calls.
1.19 Proprietary Telephone (PT) Features Button Usage Call Log Used to show the incoming call information. Log-in/Log-out * Used to switch between the log-in and log-out mode. Hurry-up Used to redirect the longest waiting call in the queue of an incoming call distribution group to the overflow destination. Wrap-up * Used to switch the Wrap-up/Not Ready and Ready modes. System Alarm Used to confirm a PBX error. Time Service * Used to switch the assigned time modes: day, lunch, break or night.
1.19 Proprietary Telephone (PT) Features User Manual References User Manual 3.1.
1.19 Proprietary Telephone (PT) Features 1.19.3 LED Indication Description The light (LED: Light Emitting Diode) of the Message/Ringer Lamp and following buttons (Line Status Buttons and Corresponding Extension Status Button) show line conditions with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group Corresponding Extension Status Button: DSS 1.
1.19 Proprietary Telephone (PT) Features 2. Light Pattern of the Line Status Buttons Line Status Button: Intercom Line Status Trunk Status Light Pattern S-CO G-CO Off Green on L-CO Idle INTERCOM This extension is holding the line. Moderate green flashing This extension is holding the line using Exclusive Hold or using the line for an Unattended Conference.
1.19 Proprietary Telephone (PT) Features 4. Flashing Light Patterns 1s Slow Flashing Moderate Flashing Rapid Flashing Conditions • • The incoming call shows on the buttons in the following priority: ICD Group S-CO G-CO L-CO INTERCOM The light pattern of a DSS button for incoming call can be set to "Off" through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension. Feature Guide References 1.2.2.2 Group Call Distribution 1.2.2.
1.19 Proprietary Telephone (PT) Features 1.19.
1.19 Proprietary Telephone (PT) Features User Manual References User Manual 3.1.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1 Integrated Services Digital Network (ISDN) 1.20.1.1 Integrated Services Digital Network (ISDN)—SUMMARY Description ISDN is a digital switching and transmission network. ISDN transmits voice, data, and image in digital format. ISDN lines, if available, can be connected to public line (trunk), private line (QSIG), or ISDN terminal devices (extension). 1.
1.20 Integrated Services Digital Network (ISDN) Service Features 2. ISDN Supplementary Service Table for Public Network Service Description Details in Direct Dialling In (DDI) Directs a call with a DDI number to a preprogrammed destination. (P-P only) • 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) Multiple Subscriber Number (MSN) One ISDN port can support a maximum of 10 MSNs for routing incoming calls. (P-MP only) • 1.1.1.
1.20 Integrated Services Digital Network (ISDN) Service Features Service Description Details in Call Hold (HOLD)—by ISDN Puts one ISDN call on hold. • 1.20.1.6 Call Hold (HOLD)—by ISDN Call Transfer (CT)—by ISDN Transfers an ISDN call to an outside party. Call Transfer with Announcement and Call Transfer without Announcement are available. • 1.20.1.
1.20 Integrated Services Digital Network (ISDN) Service Features – Dialling #, if programmed – Dialling a preprogrammed telephone number – Inter-digit timer expires. • • • • • • • Some supplementary services are provided by the key protocol ( 1.20.1.12 ISDN Service Access by Keypad Protocol). Extension Number An extension number can be assigned to each ISDN port. Network Type Each ISDN port can be set to the requirements of each country/area ( BRI Network Type [420] *For BRI only).
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call.
1.20 Integrated Services Digital Network (ISDN) Service Features CLIP/COLP Number: The telephone numbers sent to the network for CLIP/COLP can be assigned as follows: • CLIP/COLP number for each ISDN port (subscriber’s number) ( BRI Subscriber Number [422] *For BRI only) • CLIP/COLP number for each extension ( CLIP/COLP Number [606]) • CLIP/COLP number for each incoming call distribution group Each extension can select either the CLIP/COLP number for the ISDN port or the extension to be used.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.3 Advice of Charge (AOC) Description The PBX can receive the call charge information on ISDN lines from the telephone company. There are the following types: Type Description Advice of Charge During Call (AOC-D) AOC is received during the call and when the call is completed. Advice of Charge At End of Call (AOC-E) AOC is received when the call is completed.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.4 Call Forwarding (CF)—by ISDN (P-MP) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. Extension users can set the forward destination to the network on an MSN basis. The setting must have been done beforehand to use this feature.
1.20 Integrated Services Digital Network (ISDN) Service Features Conditions • • • The availability of this feature is dependent on the contract with the telephone company. The feature requires the MSN service. ( 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service) COS programming determines the extensions that are able to use this feature. Feature Guide References 1.3.1.2 Call Forwarding (FWD) User Manual References User Manual 1.5.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.5 Call Forwarding (CF)—by ISDN (P-P) Description An extension user can forward the incoming ISDN call to another outside party using the ISDN service of the telephone company, instead of the PBX feature, when the call is received through an ISDN line. The network directly forwards the call to the destination which the extension user has set on the PBX as the forward destination of trunk calls; the network is instructed by the PBX.
1.20 Integrated Services Digital Network (ISDN) Service Features User Manual References User Manual 1.5.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.6 Call Hold (HOLD)—by ISDN Description An ISDN call can be put on hold using the ISDN service of the telephone company, instead of the PBX feature. This can be a part of a Call Transfer (CT)—by ISDN ( 1.20.1.7 Call Transfer (CT)—by ISDN) and Three-party Conference (3PTY)—by ISDN ( 1.20.1.8 Three-party Conference (3PTY)—by ISDN).
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.7 Call Transfer (CT)—by ISDN Description An ISDN call can be transferred to an outside party using the ISDN service of the telephone company, instead of the PBX feature, without occupying a second ISDN line. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 369 Explicit Call Transfer (ECT) supplementary service.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.8 Three-party Conference (3PTY)—by ISDN Description During a conversation using an ISDN line, an extension user can add another party and establish a three-party conference call using the ISDN service of the telephone company, instead of the PBX feature. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 188 Three-Party (3PTY) supplementary service.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.9 Malicious Call Identification (MCID) Description An extension user can ask the telephone company to trace a malicious caller during a call or while hearing reorder tone after the caller hangs up. Information on the malicious call will be received later on. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 130 Malicious Call Identification (MCID) supplementary service.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.10 Completion of Calls to Busy Subscriber (CCBS) Description If the called party is busy and the call has been made using an ISDN line, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party’s number is automatically dialled.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.11 ISDN Extension Description An ISDN (BRI/PRI) port can be used for either trunk or extension connection. When extension connection is enabled, ISDN terminal devices (e.g., ISDN telephone, G4 fax machine, personal computer) or a behind PBX can be connected to the port. If the ISDN port is in point-to-point (P-P) configuration, one terminal device can be connected to the port.
1.20 Integrated Services Digital Network (ISDN) Service Features • • ISDN extensions can belong to an incoming call distribution group ( 1.2.2 Incoming Call Distribution Group Features) or idle extension hunting group ( 1.2.1 Idle Extension Hunting). In this case, an MSN can be assigned. If the last digit of the MSN is "0", all terminal devices on the same ISDN port receive the call simultaneously, if the specification of each terminal device is available.
1.20 Integrated Services Digital Network (ISDN) Service Features 1.20.1.12 ISDN Service Access by Keypad Protocol Description ISDN provides some supplementary services by key protocol, and they may require a service access code to be dialled. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 122 Generic keypad protocol for the support of supplementary service (ISDN Service Access).
1.21 E1 Line Service Features (KX-TDA100/KX-TDA200 only) 1.21 E1 Line Service Features (KX-TDA100/KXTDA200 only) 1.21.1 E1 Line Service (KX-TDA100/KX-TDA200 only) Description The E1 line carries thirty 64 kbps-voice channels at 2.048 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). 1.
1.21 E1 Line Service Features (KX-TDA100/KX-TDA200 only) [Explanation] Number in the table Feature Description (1) TIE Line Service Refer to the TIE Line Service feature. ( Service) 1.28.1 TIE Line (2) Direct Inward Dialling (DID) Refer to the DID feature. ( 1.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI)) (3) Direct In Line (DIL) Refer to the DIL feature. ( (4) Automatic Number Identification (ANI) Outgoing ANI: Sends the caller’s number to the E1 line.
1.22 T1 Line Service Features (KX-TDA100/KX-TDA200 only) 1.22 T1 Line Service Features (KX-TDA100/KXTDA200 only) 1.22.1 T1 Line Service (KX-TDA100/KX-TDA200 only) Description The T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps transmission speed as a trunk or private line. Voice is digitised by Pulse Code Modulation (PCM). 1. Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.
1.22 T1 Line Service Features (KX-TDA100/KX-TDA200 only) Number in the Table (4) Feature Off Premise Extension (OPX) Description An SLT which is installed off site can perform as if it were installed locally. The SLT makes and receives a call through the PBX. An extension number can be given to the OPX, and extension data such as COS is also applied. [Example] Telephone Company SLT T1 LCOT T1 OPX T1 Card Extn.103 PBX Dials "103". Extn.101 (5) Extn.102 Receives the caller’s number from the T1 line.
1.23 Voice Mail Features 1.23 Voice Mail Features 1.23.1 Voice Mail (VM) Group Description A VPS can be connected to extension ports on the PBX. The extension ports make a group, called a VM group. This group has a floating extension number. The VM group can be the destination for redirected calls and incoming calls. When receiving a call, the VPS can greet the caller offering them the option to leave a message or dial a number to reach the desired party.
1.23 Voice Mail Features VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX. These SLT ports, as well as VM (DTMF) Group settings, must be configured to allow DTMF Integration, as shown in the following [Programming Example of Extension Port] and [Programming Example of VM (DTMF) Group]. VM (DPT) Group Assignment: The VPS is connected to the DPT ports of the PBX.
1.23 Voice Mail Features call will be redirected to the destination, assigned on the trunk group which receives the call, by the Intercept Routing feature. Conditions [General] • • It is possible to call an extension (extension port) in a VM group directly. If the calls are routed directly to the extension in the group, it is possible to enable some features (e.g., FWD, Idle Extension Hunting) on the extension in the group. The Voice Mail DTMF/DPT (Digital) Integration (e.g.
1.23 Voice Mail Features 1.23.2 Voice Mail DTMF Integration Description The PBX and the VPS connected to the PBX can transmit commands using DTMF signals to each other. The PBX sends preprogrammed commands using DTMF to the VPS automatically to change the answering service between Voice Mail (VM) service mode and Automated Attendant (AA) service mode or to inform the extension status (e.g., busy). The VPS sends the commands to the PBX like an SLT.
1.23 Voice Mail Features correspond with the assignment of the VPS. 2. DTMF Command Assignment Assign the DTMF command to suit the VPS settings. Command (Default) Switching to VM #6 Switching to AA #8 Recording message H Listening message H Note: H = Mailbox Number 3. VM Service a) FWD to a Mailbox of the VPS The PBX sends a mailbox number of the corresponding extension to the VPS when a call is forwarded from an extension to the VPS.
1.23 Voice Mail Features Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) AA Switching to AA command (#8) Switching to AA command (#8) None (Default) (DTMF commands are not sent. Work with default of the VPS.) [Example of a) & b)] Trunk Call Sent "#6" + "102".
1.23 Voice Mail Features [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode Switching to VM command + Recording message command (#6 + H [H = Mailbox No.]) In VM Service Mode Recording message command (H [H = Mailbox No.]) [Example] Trunk Call Sent "#6" + "103".
1.23 Voice Mail Features [Performance of Pressing the MESSAGE Button] Transmitted Command In AA Service Mode Switching to VM command + Listening message command (#6 + H [H = Mailbox No.]) In VM Service Mode Listening message command ( H [H = Mailbox No.]) [Example] PBX Pressing the MESSAGE button Extn. 102 Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command VPS (In AA service mode) Mailbox for Extn. 102 4.
1.23 Voice Mail Features Status Condition Default Command FWD EXT RBT (FWD to extension ringback tone) The PBX is calling an extension other than the one dialled. FWD or Idle Extension Hunting ( 1.2.1 Idle Extension Hunting) may be assigned by the called extension. 8 Confirm The PBX receives confirmation that the (confirmation tone) feature has been successfully set or cancelled (e.g., Message Waiting) on the extension. 9 Disconnect #9 The caller has hung up.
1.23 Voice Mail Features 1.3.1.2 Call Forwarding (FWD) 1.11.1 Call Transfer 1.19.2 Flexible Buttons 1.23.1 Voice Mail (VM) Group User Manual References User Manual 1.9.
1.23 Voice Mail Features 1.23.3 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX. Feature Explanation 1.
1.23 Voice Mail Features messages stored in his mailbox without dialling his mailbox number (Direct Mailbox Access). It is possible to disable this feature by COS programming on the VPS. 7. VPS Trunk Service & Automatic Time Mode Notification for Incoming Call* Multiple tenants can share a single VPS; each tenant does not require a dedicated VPS port.
1.23 Voice Mail Features Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. Trunk Call Trunk Call 123-4567 123-2468 Sends the following information: · VPS Trunk Group: 1 · Time mode: Day PBX Intercept Sends the following information: · VPS Trunk Group: 2 · Time mode: Night Tenant 1 Tenant 3 (Company A) (Company B) VPS (Floating Extn. No.100) Extn. 105 Extn. 102 8.
1.23 Voice Mail Features 13. Two-way Recording into the VPS A PT user can record a conversation into his own mailbox or another mailbox, while talking on the phone. Use the Two-way Record button to record into his own mailbox. Use the Two-way Transfer button to record into someone else’s mailbox. Note When you record Two-way telephone conversations, you should inform the other party that the conversation is being recorded. 14.
1.23 Voice Mail Features • When all of the VPS ports are busy: a) Pressing the Two-way Record button sends an alarm tone b) Pressing the Two-way Transfer button followed by an extension number sends an alarm tone. Feature Guide References 1.19.2 Flexible Buttons 1.23.1 Voice Mail (VM) Group User Manual References User Manual 1.9.3 If a Voice Processing System is Connected 3.1.2 Settings on the Programming Mode 3.2.
1.24 Portable Station (PS) Features 1.24 Portable Station (PS) Features 1.24.1 Portable Station (PS) Connection Description This PBX supports the connection of a PS (e.g., KX-TD7590, KX-TD7690). It is possible to use the PBX features using the PS like a PT. Conditions • • The PS registration is required through the system programming ( PS Registration [690]).
1.24 Portable Station (PS) Features Installation Manual References Installation Manual 2.8 Connection of DECT Portable Stations — KX-TDA100/KX-TDA200 2.9 Connection of 2.4 GHz Portable Stations — KX-TDA100/KX-TDA200 6.7 Connection of DECT Portable Stations — KX-TDA30 6.8 Connection of 2.
1.24 Portable Station (PS) Features 1.24.2 PS Ring Group Description PS ring group is a group of PS extensions which receives incoming calls. Each group has a floating extension number and name. One PS can belong to multiple groups. [Programming Example] PS Ring Group 01 PS Ring Group 02 PS Ring Group 03 ·· Floating Extn. No.
1.24 Portable Station (PS) Features • • basis through system programming: Called Party’s Name/Number or Caller’s Name/ Number.
1.24 Portable Station (PS) Features PS Ring Group Log-out Incoming Call Distribution Group PS Ring Group Log-in Log-out Log-in • • • 224 Feature Guide When the PS ring group is called using the floating extension number, the group becomes busy to other callers using the floating extension number. However, the individual group members may be called directly using their extension number.
1.24 Portable Station (PS) Features 1.24.3 PS Directory Description A PS user can store numbers and/or names in the directory. A stored number is dialled by selecting a name or number in the directory. Depending on the PS model, the PS user can use the following directories for easy operation: Type Description PS Dialling Directory Makes a call by selecting from a private directory of names and telephone numbers.
1.24 Portable Station (PS) Features 1.24.4 PS Feature Buttons Description A PS user can use PBX feature using a combination of buttons (button + a specified number, , or #) and/or display operation. The flexible buttons and the display are customised through PS programming. The button assignment is the same for PT. ( 1.19.2 Flexible Buttons). Some special feature buttons (e.g., WAVESEARCH button) may be customised depending on the PS type.
1.24 Portable Station (PS) Features 1.24.5 Wireless XDP Parallel Mode Description A PS can be used in parallel with a wired telephone (PT/SLT). In this case, the wired telephone is the main telephone and the PS is the sub telephone. When Wireless XDP Parallel Mode is enabled, the two telephones share one extension number (main telephone’s extension number) like XDP Parallel mode for a DPT and an SLT.
1.24 Portable Station (PS) Features • The following features are not available for extensions in Wireless XDP Parallel Mode while the PS is on a call (however, they are available for the extensions in Wireless XDP Parallel Mode while the wired telephone is on a call): – Executive Busy Override – Whisper OHCA ( 1.7.4.4 Whisper OHCA) – CCBS ( 1.20.1.10 Completion of Calls to Busy Subscriber (CCBS)) • Most of the extension data (e.g.
1.24 Portable Station (PS) Features – Transfer Recall, Hold Recall ( 1.12.1 Call Hold), and Call Park Recall Feature Guide References 1.7.1 Automatic Callback Busy (Camp-on) 1.7.2 Executive Busy Override 1.10.9 Parallelled Telephone 1.11.1 Call Transfer 1.12.2 Call Park 1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP) User Manual References User Manual 1.7.
1.25 Administrative Information Output Features 1.25 Administrative Information Output Features 1.25.1 Station Message Detail Recording (SMDR) Description Automatically records detailed information for each extension. 1. SMDR Output Port The Serial Interface (RS-232C) port can be used to output the SMDR data. The following devices can be connected: • Serial Interface (RS-232C) port: Personal computer (PC), printer, etc. 2.
1.25 Administrative Information Output Features 3.
1.25 Administrative Information Output Features [Explanation] The following table explains the SMDR contents which are based on the numbers in the previous pattern examples. For the programmable items, refer to the following [Programmable Items]. Number in the Pattern Item Description (1) Date Shows the date of the call. (2) Time Shows the end time of a call as Hour/Minute/AM or PM. (3) Ext (Extension) Shows the extension number, floating extension number, etc., which was engaged in the call.
1.25 Administrative Information Output Features Number in the Pattern Item Description (7) Duration Shows the duration of the trunk call in Hours/Minutes/ Seconds. (8) Acc Code (Account Code) Shows the account code appended to the call. ( Account Code Entry) (9) CD (Condition Code) Shows other call information with the following codes: CL: Collect call TR: Transfer FW: FWD to trunk D0: Call using DISA or TIE line service RM: Remote maintenance (modem) ( 2.3.
1.25 Administrative Information Output Features Item Description Secret dialling Controls secret dialling. If enabled, the dialled number will be shown as dots. This setting is effective only when the modified number is selected in ARS dial setting above. If the user-dialled number is selected in ARS dial setting, the dialled number will be shown as dots regardless of this setting. Privacy dial Enables or disables privacy dial.
1.25 Administrative Information Output Features • • The PBX waits for a preprogrammed time period ( Call Duration Count Starting Time for LCOT [208]) between the end of dialling and start of the SMDR timer for outgoing trunk calls. When the PBX has sent out all dialled digits to the telephone company and this timer expires, the PBX starts counting the call. A display PT shows the elapsed time of the call. The starting time and the total duration of the call are recorded on SMDR.
1.25 Administrative Information Output Features 1.25.2 Charge Meter Description The PBX receives a call charge signal during or after a conversation with an outside party. The call charge information is shown on the telephone display and the SMDR. 1. Call Charge Signal Service Call charge signal service from the telephone company depends on the trunk being used.
1.25 Administrative Information Output Features 4. Total Call Charge – A PT user can show the total call charges on the display. – The call charge is totalled on an extension, trunk, or verified code basis. – The call charge on a verified code is not totalled for each extension. 5. Budget Management It is possible to limit telephone usage to a preprogrammed budget on each extension or verified code. For example, an extension in a rented office has a prepaid limit for the telephone usage.
1.25 Administrative Information Output Features Conditions [General] • Call Charge Fee Reference by Charge Reference Button A display telephone user can check the total call charge for his own extension using the Charge Reference button. A flexible button can be customised as the Charge Reference button. [Pay Tone Service (KX-TDA100/KX-TDA200 only)] • • It is possible to select whether the PBX starts counting the call charge from when the PBX detects the answer signal from the telephone company.
1.26 Extension Controlling Features 1.26 Extension Controlling Features 1.26.1 Extension Personal Identification Number (PIN) Description Each extension user can have his own PIN through system programming ( Extension Personal Identification Number (PIN) [005]) or personal programming (Extension PIN [Personal Identification Number]) to set features or access his own telephone remotely. The following features cannot be used without the PIN: a) Live Call Screening (LCS)* ( 1.23.
1.26 Extension Controlling Features User Manual References User Manual 3.1.2 Settings on the Programming Mode 3.2.
1.26 Extension Controlling Features 1.26.2 Extension Feature Clear Description Extension users can clear all the following features set on their own telephone at once: Features After Setting Absent Message Off BGM Off FWD*/DND* Off Call Pickup Deny Allow Call Waiting* Disable (In Canada, the default setting is "Enable" [Call Waiting tone].
1.26 Extension Controlling Features 1.26.3 Walking Extension Description It is possible to use any extension and have your extension settings available to you. Settings such as extension number, one-touch dialling memory, and COS are all available to you at the new location. [Example] This feature is useful when; • Moving location • There is no specific desk for your use. This feature is also known as Walking Station.
1.26 Extension Controlling Features 1.26.4 Timed Reminder Description Each extension user can set an alarm for any time as a wake-up call or reminder. This feature can be programmed to activate only once or daily. If the user goes off-hook during the alarm, he hears special dial tone. If a voice message is used, he hears a prerecorded voice message. Conditions • • • • Be sure that the PBX clock works. Setting a new time clears the previous time.
1.26 Extension Controlling Features 1.26.5 Remote Extension Control by User Description A user can remotely change the feature settings (e.g., FWD) and time service mode for his own extension from inside or outside the PBX using DISA ( 1.16.6 Direct Inward System Access (DISA)). This feature can be used only on the extensions which are allowed to be controlled remotely on a COS basis. The following features are available: a) b) c) d) e) FWD/DND ( 1.3.
1.27 Audible Tone Features 1.27 Audible Tone Features 1.27.1 Dial Tone Description The following dial tones inform extensions about features activated on the extensions: Each dial tone type has two frequencies (e.g., dial tone 1A and dial tone 1B). Type Description Tone 1A/1B A normal dial tone is heard when: a) No features listed for dial tones 2 through 4 has been set, or b) ARS is used. Tone 2A/2B Any one of the features below is set.
1.27 Audible Tone Features 1.27.2 Confirmation Tone Description At the end of feature operations, the PBX confirms the success of the operation by sending a confirmation tone to extension users. Type Description Tone 1 a) Sent when the setting is accepted. b) Sent when a call is received in voice-calling mode (Alternate Receiving—Ring/Voice). The caller’s voice will be heard after the tone. Tone 2 a) Sent from an external paging device or an extension before being paged.
1.28 Networking Features 1.28 Networking Features 1.28.1 TIE Line Service Description A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. The TIE lines can be used to call through the PBX to reach another switching system (PBX or telephone company).
1.28 Networking Features [Example] PBX-1 TIE Line Interface Extn.1011 TIE Line Interface Interface Extn.1012 Dials "3011". PBX-3 PBX-2 Interface Extn. 3011 Extn. 2011 Dials "2011". Explanation: To use this method, it is necessary to change the first one or two digits of extension numbers of either PBX (e.g., 10XX for PBX-1, 20XX for PBX-2) to avoid having the same extension number. Case 1: Extension 1012 of PBX-1 dials extension number "2011".
1.28 Networking Features Explanation: To use this method, it is necessary to know each PBX code in order to identify the location of an extension. Case 1: Extension 1012 of PBX-1 dials TIE line access number "7", PBX code "952", and extension number "1011". Extension 1012 of PBX-1 is connected to extension "1011" of PBX-2. Case 2: Extension 1011 of PBX-1 dials TIE line access number "7", PBX code "953", and extension number "1011". Extension 1011 of PBX-1 is connected to extension "1011" of PBX-3. 2.
1.28 Networking Features [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 .. Dial Modification Dial Modification . . Location Leading Trunk Removed Trunk Removed No. No. Group No. of Added Group No. of Added . . No. No. Digits Digits 01 2 1 0 02 3 1 0 03 4 2 0 : : : : .. 2 0 .. .. : : : : : Explanation: Location 01: The hunt sequence by dialling [2XXX]: The 1st route—trunk group (TRG) 1 Sending no.
1.28 Networking Features [TIE Line Routing and Modification Table of PBX-1] Priority 1 Dial Modification Location Leading Trunk Removed No. No. Added Group No. of No. Digits 01 952 1 0 02 953 1 0 03 954 2 3 954# : : : : : Priority 2 .. Dial Modification .. Trunk Removed Group No. of Digits Added No. .. .. 2 3 953# . . .. : : : : Explanation: Location 01: The hunt sequence by dialling [7+PBX Code 952+XXXX]: The 1st route — trunk group (TRG) 1 Sending no.
1.28 Networking Features 2.2 To Receive a TIE Line Call a) Extension Number Method (Access without PBX Code) [Example] TIE Line Network PBX-4 1 A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX-1 is an extension number of PBX-2 (e.g., 2011), the call will be received at extension "2011". If not, PBX-2 checks the number in the TIE Line Routing and Modified Table of PBX-2.
1.28 Networking Features b) PBX Code Method (Access with PBX Code) [Example] TIE Line Network PBX-4 1 A TIE line call is sent to PBX-2 from PBX-1. If the number sent from PBX-1 has the PBX code of PBX-2 "952", the call will be received at the corresponding extension of PBX-2 (e.g., 1011of PBX-2). If not, PBX-2 checks the number in the TIE Line Routing and Modified Table of PBX-2.
1.28 Networking Features a) Incoming Trunk Call Destination Assignment [Example] Telephone Company Trunk TIE Line Network PBX-1 Trunk PBX-2 DID No: 123-4567 Destination: 2011 TIE Line Interface Interface Outside Caller Dials "123-4567". Extn. 2011 Extn. 1011 (DID No.:123-4567) Explanation: An outside caller dials the DID number "123-4567".
1.28 Networking Features Explanation: An outside caller dials the DID number "123-4567". The call reaches the destination (extension 1011 of PBX-1), and the call is forwarded, transferred, or intercepted to extension "2011" of PBX-2 through the TIE line. 3.2 TIE-to-Trunk Access The PBX sends TIE line calls to the trunks of another PBX through the TIE lines.
1.28 Networking Features Telephone Company Trunk 01-23-4567 Trunk TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-01-23-4567 Interface TIE Line TRG 2 Interface Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "7-952-9-01-23-4567" or "802-952-9-01-23-4567". Explanation: 1.
1.28 Networking Features b) Trunk Call through Other PBXs—by the ARS feature [Example] Telephone Company Trunk 01-23-4567 Trunk TIE Line Network PBX-2 PBX-1 9-01-23-4567 Interface TIE Line TRG 2 Interface Outside Party Extn. 1011 Extn. 2011 (01-23-4567) Dials "9-01-23-4567". Explanation: 1. Extension 1011 of PBX-1 dials the Idle Line Access number of PBX-1 "9" and telephone number "01-23-4567". 2.
1.28 Networking Features Telephone Company Trunk 01-23-4567 Trunk TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-01-23-4567 Interface TIE Line TRG 2 Interface Outside Party Extn. 1011 Extn. 1011 (01-23-4567) Dials "9-01-23-4567". Explanation: 1. Extension 1011 of PBX-1 dials the Idle Line Access number of PBX-1 "9" and telephone number "01-23-4567". 2.
1.28 Networking Features c) Blocking of Trunk Call through Other PBXs and How to Override It To prohibit a TIE line call to go through PBX-2 for making a trunk call, if PBX-2 is Panasonic Hybrid IP-PBX (e.g., KX-TDA100 or KX-TDA200), PBX-2 should disable the trunk group of the outgoing call from PBX-2 against the COS of the trunk group of the incoming call to PBX-2 ( Trunk Group Number [500]) like the programming example shown below.
1.28 Networking Features [Example] Telephone Company Trunk Trunk 01-23-4567 TRG 3 of PBX-2 TIE Line Network PBX-1 PBX-2 PBX-Code 951 Interface 952-9-01-23-4567 TIE Line TRG 2 of PBX-1 TRG 1 (COS 3) of PBX-2 PBX-Code 952 Interface DISA 952-(DISA Floating extn. no. + verified code entry feature no. + + verified code + verified code PIN)-9-01-23-4567 Outside Party (01-23-4567) Extn. 1011 Extn. 1012 Dials "7-952-9-0123-4567". Dials "7-952-(DISA Floating extn. no.
1.28 Networking Features d) FWD/Call Transfer/Intercept Routing to the Trunk [Example] Telephone Company Trunk Forwarded/Transferred/ Intercepted to 01-23-4567 Trunk TIE Line Network PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 Interface 952-1011 TIE Line Extn. 1011 Interface Extn. 1011 Outside Party (01-23-4567) Dials "7-952-1011". Explanation: 1. Extension 1011 of PBX-1 dials the TIE line access number "7", PBX code "952", and extension number "1011". 2.
1.28 Networking Features 3.3 Trunk-to-TIE-to-Trunk Access An outside caller can be connected to an outside party through the TIE line by using the DISA feature. [Example] Telephone Company Trunk Trunk TIE Line Network Trunk PBX-1 PBX-2 PBX-Code 951 PBX-Code 952 01-234567 Trunk 952-9-01-23-4567 DISA Interface TIE Line Interface TRG 2 Outside Party Outside Caller (01-23-4567) Dials "(DISA phone number)-9-01-234567". Extn. 1011 Extn. 1011 Explanation: 1.
1.28 Networking Features 4. TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made as follows: PBX Code Method: 7-abc-xxxx Extension No. Method: dexx Is the dialled number identified as a TIE line access no. or an other PBX extension no. in the flexible numbering plan of the own PBX? No Not treated as a TIE line call. Yes: A TIE line access no.: 7 Other PBX extension no.
1.28 Networking Features [Receiving a Call through a TIE Line] A call is received through a TIE line as follows: A call is received through a TIE line as follows: # 1021 ## 0511033 The received number is modified as programmed for each trunk port. The received number is modified as programmed for each trunk port.
1.28 Networking Features Conditions • • When a TIE line call arrives at a busy extension which has disabled Call Waiting, the caller will hear a busy tone. If required, Intercept Routing—Busy/DND can be activated. The Inter-digit time can be assigned for TIE line calls. Feature Guide References 1.1.1.6 Intercept Routing 1.3.1.2 Call Forwarding (FWD) 1.8.1 Toll Restriction (TRS)/Call Barring (Barring) 1.9.1 Automatic Route Selection (ARS) 1.11.1 Call Transfer 1.16.6 Direct Inward System Access (DISA) 2.3.
1.28 Networking Features 1.28.2 Virtual Private Network (VPN) Description Virtual Private Network (VPN) is a service provided by the telephone company. It uses an existing line as if it were a private line. There is no need to set up a private line or to lease a line from the telephone company. Making and receiving both public and private calls is possible using the same line.
1.28 Networking Features • Even if the telephone company does not support the VPN service, it is possible to use the same kind of service when making a call by TIE line service programming, and/or Quick Dialling programming ( 1.6.1.6 Quick Dialling). [Quick Dialling Programming Example] Location No. Quick Dialling No. Quick Dialling 01 2345 (extension no. of other PBX) : : Desired No. 9-123-4321 (Public no.
1.28 Networking Features 1.28.3 QSIG Network 1.28.3.1 QSIG Network—SUMMARY Description QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network. The QSIG network supports private communications by the TIE line service method. Each ISDN (QSIG) connection must have a master port on one Panasonic Hybrid IP-PBX and a slave port on the other Panasonic Hybrid IP-PBX to establish a QSIG network. [Connection Example] Extn.
1.28 Networking Features Service Description Calling Name Identification Presentation (CNIP) Sends the caller’s name to the QSIG network when making a call. Connected Name Identification Presentation (CONP) Sends the name of the answered party to the QSIG network when answering a call. Calling Name Identification Restriction (CNIR) Prevents the caller’s name being presented to the called party by the caller.
1.28 Networking Features 1.28.3.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Description Calling Line/Name Identification Presentation (CLIP/CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call. The called party can see the number and/or name on his telephone display before answering the call.
1.28 Networking Features CLIP/COLP Number: The extension number sent to the QSIG network for CLIP/COLP can be assigned for each extension through system programming ( Extension Number [003]). CNIP/CONP Name: The extension name sent to the QSIG network for CNIP/CONP can be assigned for each extension through system programming ( Extension Name [004]).
1.28 Networking Features 1.28.3.3 Call Forwarding (CF)—by QSIG Description The PBX forwards the call to a destination extension in another PBX in QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of trunk calls ( 1.3.1.2 Call Forwarding (FWD)). This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 257 Diversion supplementary services.
1.28 Networking Features User Manual References User Manual 1.5.
1.28 Networking Features 1.28.3.4 Call Transfer (CT)—by QSIG Description The PBX transfers the call to a destination extension in another PBX in QSIG network. This feature complies with the following European Telecommunication Standard (ETS) specifications: ETS 300 261 Call transfer supplementary service. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
1.28 Networking Features User Manual References User Manual 1.4.
1.28 Networking Features 1.28.3.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG Description If the call has been made to an extension in another PBX in QSIG network and the called party is busy, an extension user can set to receive callback ringing when the called party becomes free. When the user answers the callback ringing, that party's number is automatically dialled.
1.28 Networking Features 1.28.4 Voice over Internet Protocol (VoIP) Network Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets and sent through this network. VoIP network supports the private network communications by the TIE line service method. [Example] PBX-1 PBX-2 Extn.1000 Extn.2000 Private IP Network IP-GW : Router Extn.1999 IP-GW : Router Dials "2999". Extn.2999 PBX-3 Extn.3000 IP-GW : Router Extn.
1.29 Computer Telephony Integration (CTI) Features 1.29 Computer Telephony Integration (CTI) Features 1.29.1 Computer Telephony Integration (CTI) Description Connecting a personal computer (PC) to this PBX (via a DPT with the USB Module, or via a Server PC on a LAN) enables extension users to make use of advanced features by using the stored data in the PC or in the Server PC. There are two types of CTI as follows: 1) First Party Call Control 2) Third Party Call Control 1.
1.29 Computer Telephony Integration (CTI) Features Conditions • Application Programming Interface (API)/Protocol The following interface is required for First Party Call Control and Third Party Call Control: Type • • API/Protocol First Party Call Control • ECMA CSTA Phase 3 Third Party Call Control • • ECMA CSTA Phase 3 TAPI 2.1 The operating system of PC or Server PC required for First Party Call Control or Third Party Call Control depends on your CTI application software.
1.
Section 2 System Configuration and Administration Features Feature Guide 281
2.1 System Configuration—Hardware 2.1 System Configuration—Hardware 2.1.1 Extension Port Configuration Description There are three types of extension ports as follows: a) DPT Port: DPT, DSS Console, Panasonic VPS (KX-TVS/TVP series [DPT (Digital) Integration]), or PT-interface CS (e.g., KX-TDA0141) can be connected. b) SLT Port: SLT or KX-TVS/TVP series (DTMF Integration) can be connected. c) Super Hybrid Port: DPT, APT, SLT, DSS Console, KX-TVS/TVP series, or PTinterface CS can be connected.
2.2 System Configuration—Software 2.2 System Configuration—Software 2.2.1 Class of Service (COS) Description Each extension is assigned a COS number ( are controlled on a COS basis: a) b) c) d) e) f) g) h) i) j) k) l) m) n) o) p) q) r) Internal Call Block ( s) t) u) v) w) Wireless XDP Parallel Mode ( FWD ( 1.1.2.2 Internal Call Block) 1.3.1.2 Call Forwarding (FWD)) DND Override ( Call Pickup ( 1.3.1.3 Do Not Disturb (DND)) 1.4.1.3 Call Pickup) Account Code Entry ( 1.5.4.
2.2 System Configuration—Software 2.2.2 Group Description This PBX supports various types of groups. 1. Trunk Group Trunks can be grouped into a specified number of trunk groups (e.g., for each carrier, trunk type, etc.) ( LCOT/BRI Trunk Group Number [402]). Several settings can be assigned on a trunk group basis. All trunks belonging to a trunk group follow the assignment determined for that trunk group. One trunk can belong to only one trunk group on a port or channel basis.
2.2 System Configuration—Software 2.2 Paging Group ( User Groups of a Paging Group [640]) Using the Paging feature, extensions can make a page to any paging groups or answer a page to their own groups. One user group or external pager can belong to several paging groups. ( 1.14.1 Paging) [Example] Paging Group 1 Paging Group 2 Paging Group 3 User Group 1 User Group 2 User Group 3 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn. 104 Extn. 105 Pager 1 Paging Group 4 Pager 2 3.
2.2 System Configuration—Software 5. VM Group There are two types of VM groups as follows: Type Description VM (DTMF) Group A group of SLT ports which use the Voice Mail DTMF Integration features. One SLT port can belong to only one group. VM (DPT) Group A group of DPT ports ( VM Group Floating Extension Number [660]) which use the Voice Mail DPT (Digital) Integration features. One DPT port can belong to only one group. ( 1.23.
2.2 System Configuration—Software 2.2.3 Tenant Service Description This PBX can be shared with certain number of tenants. 1. Tenant Configuration 1.1 Tenant Member The tenant members consist of user groups. One user group can belong to only one tenant. Therefore, one extension can belong to only one tenant. ( 2.2.2 Group) 1.2 Time Service Each tenant has a Time Table. The Start and/or End time of each time mode (day/ lunch/break/night) can be set for each day of the week.
2.2 System Configuration—Software [Programming Example] Tenant No. Operator ARS Mode Music Source 1 Extn.101 Local Access System*3 2 None*1 System*2 Cyclic Tone 3 Floating extn. no.
2.2 System Configuration—Software [Programming Example] Called Party Caller COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 ... COS 1 ... COS 2 ... COS 3 ... COS 4 ... COS 5 ... COS 6 ... : : : : : : : : : Block Explanation: 1. Assign each extension in a tenant to a certain COS number. Each tenant must have unique COS numbers. Tenant 1: COS 1 and COS 2 Tenant 2: COS 3 and COS 4 Tenant 3: COS 5 and COS 6 2. Tenant-to-Tenant Call Block enables by the Internal Call Block feature.
2.2 System Configuration—Software 2.2.4 Time Service Description This PBX supports day, night, lunch, and break modes of operation. TRS/Barring can be arranged separately. The destination of incoming calls can be set differently for each mode. 1. Time Service Switching Mode Day/lunch/break/night mode can be switched either automatically or manually ( Time Service Switching Mode [101]). The switching mode can be assigned for each tenant.
2.2 System Configuration—Software [Time Table Example] Time Schedule MON Day 1 start Lunch start Day 2 start Break 1 start Break 1 end (Day restart) Night start TUE Day 1 start Lunch start Day 2 start Break 1 start Break 1 end (Day restart) Night start : : Time Table No. (Tenant No.
2.2 System Configuration—Software Location DID/DDI No. Tenant (Time Table) No. 001 123-4567 002 : DID/DDI Destination Day Lunch Break Night 1 105 100 (VPS) 105 100 (VPS) 123-2468 1 102 100 (VPS) 102 100 (VPS) : : : : : : Trunk No. Tenant (Time Table) No.
2.2 System Configuration—Software Note Any extension user (except extension users allowed to change the mode) can only check the current status on the display by pressing the Time Service button. Conditions • PT programming ( of the following: – – – – Time Service Starting Time [102]) can set the Start and/or End time Day-1 (Day Start time) Lunch (Lunch Start time) Day-2 (Lunch End time) Night (Night Start time) PC programming can also set the following three time periods for break mode per day.
2.2 System Configuration—Software 2.2.5 Operator Features Description This PBX supports a PBX operator and a tenant operator. Any extension and incoming call distribution group can be designated as a PBX and/or a tenant operator. Type Description PBX operator An extension or incoming call distribution group can be assigned as a PBX operator for each time mode (day/lunch/break/night) ( Operator Assignment [006]).
2.2 System Configuration—Software 2.2.6 Manager Features Description An extension assigned as the manager (manager extension) is allowed to use the specified features. COS programming determines the extensions which can use the following manager features ( Manager Assignment [511]): Feature Manager Manager Programm Password ing Change Call Charge Managem ent Description Changes the manager password. Required Sets, sees, clears, and prints the call Required charge data.
2.2 System Configuration—Software Conditions WARNING When a third party discovers the personal identification number (PIN) (verified code PIN/ extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it.
2.3 System Data Control 2.3 System Data Control 2.3.1 PC Programming Description This PBX can be programmed and administered using a personal computer (PC). There are two programming methods: 1) On-site Programming: System programming/diagnosis can be performed locally by connecting a PC to the PBX directly. 2) Remote Programming: System programming/diagnosis and data upload can be performed from a remote location. 1.
2.3 System Data Control 2. Remote Programming: Method Description Using a modem (RMT card) An RMT card must be installed. The floating extension number of the analogue remote maintenance must be assigned ( Modem Floating Extension Number [811]). PC programming, using a telephone connected in parallel with the modem, can be done in the following ways: • Direct Access Dial the DIL/DID/DDI number whose destination is the floating extension number of the analogue remote maintenance.
2.3 System Data Control Programmer Code • • Password Description Installer Level Programmer Code System Password for Installer All system programming is accessible. Administrator Level Programmer Code System Password Permitted system programming is for Administrator— accessible. Each system programming can for PC Programming be determined whether to be accessed by the administrator.
2.3 System Data Control 2.3.2 PT Programming Description A PT user can perform the following programming: a) Personal Programming: Customising the extension according to his needs. b) System Programming: Customising the PBX according to organisational needs. c) Manager Programming: Customising specified frequently changing items (e.g., Charge Management and Remote Extension Lock).
2.3 System Data Control User Manual References User Manual 3.1 Customising Your Phone (Personal Programming) 3.2 Manager Programming 3.
2.3 System Data Control 2.3.3 Quick Setup Description It is possible to set up the basic PBX parameters using a personal computer (PC). When a PC accesses the PBX for the first time with the Installer Level Programmer Code ( 2.3.1 PC Programming), Quick Setup display will appear automatically. The following items can be programmed as desired: Item Parameter Description Date & Time Set Year/Month/ Date/Hour/ Minute The date and time set on the PC will be used.
2.3 System Data Control 2.3.4 Automatic Setup Description There are two automatic setup features as follows: 1) Automatic ISDN Configuration 2) Automatic Time Adjustment 1. Automatic ISDN Configuration The ISDN (BRI) port configuration can be set automatically through system programming.
2.3 System Data Control Feature Guide References 1.20.1.1 Integrated Services Digital Network (ISDN)—SUMMARY 1.26.
2.3 System Data Control 2.3.5 Flexible Numbering/Fixed Numbering Description To dial another extension user or to access PBX features, the access numbers (extension numbers or feature numbers) are required. There are three types of numbering plans: 1) Flexible Numbering (available while a dial tone is heard) 2) Flexible Numbering (available while busy, DND, or ringback tone is heard) 3) Fixed Numbering (available while dialling or talking) 1.
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2.3 System Data Control [Fixed Numbering Table (available while dialling or talking)] Feature Fixed Numbering Pulse to Tone Conversion Conference 3 Door Open 5 Conditions • • • The PBX has default for numbers. The following are examples of feature number conflicts: 1 and 11, 0 and 00, 2 and 21, 10 and 101, 32 and 321, etc. Feature number + Additional number (Parameter) Some flexible feature numbers require additional digits to make the feature active.
2.3 System Data Control 2.3.6 Floating Extension Description Virtual extension numbers can be assigned to resources to make them appear as extensions. These numbers are defined as floating extension numbers and can be assigned as a destination of incoming calls etc. This feature is also known as Floating Station. Resource Device External Pager Description Used as the destination for TAFAS feature ( External Pager Floating Extension Number [700]). ( 1.16.
2.3 System Data Control 2.3.7 Software Upgrading Description It is possible to upload software from a personal computer to the PBX to upgrade the following: Data File Main Processing (MPR) software data Storage Area Operating system data area on either the MPR card of the KX-TDA100/KX-TDA200, or the Main Board of the KX-TDA15/KXTDA30.
2.4 Fault Recovery/Diagnostics 2.4 Fault Recovery/Diagnostics 2.4.1 Power Failure Transfer (KX-TDA30/KX-TDA100/KXTDA200 only) Description When the power supply to the PBX fails, specific SLTs and/or ISDN terminal devices are automatically connected to specific trunks (Power Failure Connections). The PBX will switch from normal operation to the Power Failure Connections, and all existing conversations will be disconnected.
2.4 Fault Recovery/Diagnostics • The BRI2 (one port) card can also be used for Power Failure Connections. For details about Power Failure Connections, refer to the Installation Manual. Installation Manual References Installation Manual 2.2.6 Backup Batteries Connection 2.12.1 Power Failure Connections 6.2.6 Backup Batteries Connection 6.11.
2.4 Fault Recovery/Diagnostics 2.4.2 Power Failure Restart Description When turning the electricity back on, the PBX restarts the stored data automatically and the PBX will record the event (System Restart) in the error log. Conditions • 314 Feature Guide In the event of a power failure, PBX memory is protected by a factory-provided lithium battery. There is no memory loss except the memories of Automatic Callback Busy (Camp-on) ( 1.7.1 Automatic Callback Busy (Camp-on)) and Call Park ( 1.12.
2.4 Fault Recovery/Diagnostics 2.4.3 Local Alarm Information Description When a PBX error occurs and the PBX detects it, the System Alarm button light on the PT of an extension, which is allowed to use this feature through system programming (a maximum of two extensions per PBX), turns on red. Pressing the button will show the error number on the display. If multiple errors occur, the error number will be displayed in order of highest priority to lowest.
2.4 Fault Recovery/Diagnostics Installation Manual References Installation Manual 4.1.5 Troubleshooting by Error Log 8.1.5 Troubleshooting by Error Log Feature Guide References 1.19.2 Flexible Buttons 1.25.
Section 3 Programming Instructions Feature Guide 317
3.1 Introduction 3.1 Introduction 3.1.1 Introduction These Programming Instructions are designed to serve as an overall system programming reference for the Panasonic Hybrid IP-PBX. The PBX has a default setting. You can change the default to meet your requirements. System programming controls the PBX features described in this Feature Guide. It allows the PBX to be customised to the requirements. Only one person can programme at a time. Another person trying to enter programming mode will be rejected.
3.2 PC Programming 3.2 PC Programming 3.2.1 Installing and Starting the Maintenance Console To programme and administer the PBX by personal computer (PC), you need to install the Maintenance Console (KX-TDA Maintenance Console for the KX-TDA100/KX-TDA200 or KXTDA30 Maintenance Console for the KX-TDA15/KX-TDA30) onto the computer. This section briefly describes how to install and start the Maintenance Console when the PC and the PBX are connected by USB cable.
3.2 PC Programming Installing the Maintenance Console and Selecting the Appropriate Country/Area Data 1. a. Save the setup file of the Maintenance Console on your PC. b. Double-click the icon to execute the setup file. c. Follow the instructions of the wizard. 2. a. b. c. d. e. Notes • • • Type the appropriate Country Code. The Maintenance Console will be installed with the appropriate default data for your country/area. Click [Next]. Follow the instructions of the wizard. Click [Finish].
3.2 PC Programming 3. Type the Installer Level Programmer Code (default: 1234), then click [OK]. The Programmer Code authorises different programming levels, and the Quick Setup is only available when you start the Maintenance Console with the Installer Level Programmer Code. Note There are 2 other Programmer Codes with limited authorisation: Administrator Level (default: 1111), and User Level (default: none). 4. Click "Connect" "USB" from the menu bar. 5.
3.2 PC Programming 6. When country/area data do not match: a. Click [OK] to replace the country/area data of the PBX. Replacement may take several minutes to complete. b. Follow the procedure described in Section 2.13.1 Starting the Hybrid IPPBX (for KX-TDA100/KX-TDA200) or 6.12.1 Starting the Hybrid IP-PBX (for KX-TDA15/KX-TDA30) in the Installation Manual and restart the PBX. c. Repeat steps 2 to 4 to restart the Maintenance Console. 7.
3.2 PC Programming 3. The PC will not perform any shutdown operation, or enter the power-saving system standby mode while the Maintenance Console is connected to the PBX. To perform either of the operations above, first close the connection to the PBX. CAUTION Do not remove the SD Memory Card during access to it. Doing so will damage the system data, and in the worst case, damage the SD Memory Card.
3.3 PT Programming 3.3 PT Programming 3.3.1 Programming Instructions Required Telephone/Extension A PT with multiline display (e.g., KX-T7636 6-line display) is required for the system programming. The extension must be in a COS permitted System Programming or the extension connected to the smallest port number. System programming allows only one extension user to enter at a time.
3.3 PT Programming Entering System Programming Mode System programming enables the extension user to set the time, call destination and all sorts of system conditions within the limits of available programming. The administrator or manager can also set up desired parameters for user programming. It is necessary to enter the relevant password to start programming. Programming has two levels: Administrator Level and User Level.
3.3 PT Programming Entering Characters To store a name or message, you can enter the following characters. Those tables show you the characters available on each button. Table 1 (Standard mode) Times Buttons 1 2 3 4 1 ! ? " 1 2 A B C 3 D E 4 G 5 5 6 7 a b c 2 F d e f 3 H I g h i 4 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r 8 T U V t u v 8 9 W X Y Z w x y (space) .
3.3 PT Programming Table 2 (Option mode for CE model) Times Buttons 1 2 3 4 5 6 7 1 ! ? " ä ö ü 1 2 A B C a b c 3 D E F d e 4 G H I g 5 J K L 6 M N 7 P 8 9 0 # 8 9 10 11 12 13 14 15 Á Â Ã Ä A C Ç C 2 f D Ð É E Ë e 3 h i Í Î 4 j k l L’ L 5 O m n o N N Ó Ô Õ Ö 6 Q R S p q r s R R Š S S ß 7 T U V t u v T T u Ú U Ü 8 W X Y Z w x y z Z Z Z ý 9 (space) .
3.3 PT Programming Table 2 (Option mode for RU model) Times Buttons 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 (space) 0 # / + — = < > $ % & @ ( ) # [Example of Entering Characters] To enter "Ann": n A 2 6 (5 times) n 6 OR (5 times) FWD/DND Notes • 328 Feature Guide To erase the character on the cursor, press CLEAR. • To move the cursor to the left, press . • • • To move the cursor to the right, press .
3.3 PT Programming 3.3.2 Basic Programming Date & Time [000] [In 12-hour Format] [000] ENTER Year Month Date 00–99 01–12 01–31 Hour Minute 01–12 00–59 NEXT SELECT (AUTO ANS/MESSAGE) AM/PM ENTER END (HOLD) ENTER [In 24-hour Format] [000] ENTER NEXT Year Month Date 00–99 01–12 01–31 Hour Minute 00–23 00–59 ENTER ENTER END (HOLD) System Speed Dialling Number [001] [001] Speed Dialling No. Telephone No. 000–999 Max.
3.3 PT Programming Note If a PC Phone, PC Console or CTI application software is running on the PC that is connected to the PBX, quit it before this programme. Extension Name [004] [004] ENTER Extn. No. Name 1–4 digits Max. 20 characters END ENTER Extension Personal Identification Number (PIN) [005] [005] ENTER Extn. No. PIN 1–4 digits Max.
3.3 PT Programming Charge Margin [010] [010] Margin XX.YY% ENTER 2+2 decimal places END ENTER Charge Tax [011] [011] Location No. Tax XX.YY% 01–03 2+2 decimal places ENTER ENTER END Charge Rate per Unit [012] [012] Trunk Group No. ENTER 01–64 Charge Rate Max.
3.3 PT Programming 3.3.3 System Programming Flexible Numbering [100] [100] Location No. Feature No. 01–36 1–4 digits ENTER ENTER END (HOLD) To the Next Location No. To the Desired Location No. NEXT CANCEL Time Service Switching Mode [101] [101] ENTER SELECT (AUTO ANS/MESSAGE) Manual/Automatic END ENTER Time Service Starting Time [102] [In 12-hour Format] [102] Day No. Time No.
3.3 PT Programming Idle Line Access (Local Access) [103] [103] Location No. Trunk Group No. 01–64 01–64 ENTER END ENTER System Password for Administrator—for PT Programming [110] [110] Password 4–10 digits 1234 ENTER END ENTER System Password for User—for PT Programming [111] [111] Password 4–10 digits 1234 ENTER END ENTER Manager Password [112] [112] Password ENTER 4–10 digits 1234 END ENTER Verified Code [120] [120] Location No.
3.3 PT Programming using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it. c) Change the PIN frequently. Verified Code COS Number [123] [123] ENTER Location No. COS No. 0001–1000 01–64 END ENTER Decimal Point Position for Currency [130] [130] Desired No.
3.3 PT Programming 3.3.4 Time Programming Hold Recall Time [200] [200] Time ENTER 0–240 s END (HOLD) ENTER Transfer Recall Time [201] [201] Time ENTER END 1–240 s ENTER Intercept Time [203] [203] ENTER Time No.
3.3 PT Programming Call Duration Count Starting Time for LCOT [208] [208] Time ENTER 0–60 s END ENTER DISA Delayed Answer Time [209] [209] Time ENTER 0–30 s END ENTER DISA Trunk-to-Trunk Call Prolong Time [210] [210] Time ENTER 0–7 min END ENTER DISA Intercept Time [211] [211] ENTER 336 Feature Guide Time No.
3.3 PT Programming 3.3.5 TRS/Barring/ARS Programming TRS/Barring Override by System Speed Dialling [300] [300] ENTER SELECT (AUTO ANS/MESSAGE) Disable/Enable END (HOLD) ENTER TRS/Barring Denied Code [301] [301] ENTER Level No. Location No. Denied Code 2–6 001–100 Max. 16 digits END ENTER To the Next Location No. To the Desired Location No. NEXT CANCEL TRS/Barring Exception Code [302] [302] Level No. ENTER Exception Code Location No. 2–6 001–100 END Max.
3.3 PT Programming ARS Leading Number [321] [321] ENTER Location No. Leading No. 0001–1000 Max. 16 digits END ENTER ARS Routing Plan Table Number [322] [322] ENTER Location No. Plan Table No. 0001–1000 01–16 END ENTER ARS Exception Number [325] [325] Location No. ENTER Exception No. 001–200 Max. 16 digits ENTER END ARS Routing Plan Time Table [330] [In 12-hour Format] [330] Plan Table No. ENTER Hour:Minute 01–12/00–59 01–16 SELECT AM/PM ARS Time No. Day No.
3.3 PT Programming ARS Routing Plan Table (1–16) [331–346] [331–346] Day No. 0 Sun/1 Mon/2 Tue/ 3 Wed/4 Thu/5 Fri/6 Sat ENTER ARS Time No. Priority 1 TimeA/2 TimeB/ 3 TimeC/4 TimeD 1–6 Carrier Table No. END 1–10/None ENTER ARS Carrier Name [350] [350] ENTER Carrier Table No. Name 01–10 Max. 20 characters END ENTER ARS Trunk Group for Carrier Access [351] [351] Carrier Table No. ENTER 01–10 Trunk Group No.
3.3 PT Programming 3.3.6 Trunk Programming deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic LCOT/BRI Trunk Connection [400] [400] ENTER Slot No. Port No. 01–10 01–16 SELECT (AUTO ANS/MESSAGE) No Connect/ Connect To the Desired Port No. END (HOLD) ENTER To the Next Port No. NEXT CANCEL LCOT/BRI Trunk Name [401] [401] Trunk No. Name 3 digits Max. 20 characters ENTER END ENTER LCOT/BRI Trunk Group Number [402] [402] ENTER Trunk No. Trunk Group No.
deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic 3.3 PT Programming LCOT DTMF Minimum Duration [412] [412] Slot No. Port No. 01–10 01–16 ENTER SELECT 80/160 ms END ENTER LCOT CPC Signal Detection Time—Outgoing [413] [413] Slot No. Port No. Mode No. 01–10 01–16 0: None/1: 6.5/ 2–113: (N–1)×8 ms ENTER END ENTER LCOT CPC Signal Detection Time—Incoming [414] [414] Slot No. Port No. Mode No. 01–10 01–16 0: None/1: 6.
deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic 3.3 PT Programming BRI Network Type [420] [420] ENTER Slot No. Port No. Network Type 01–10 01–08 00–56 END ENTER BRI DIL/DDI/MSN Selection [421] [421] ENTER Slot No. Port No. 01–10 01–08 SELECT DIL/DDI/MSN END ENTER BRI Subscriber Number [422] [422] Slot No. Port No. Subscriber No. 01–10 01–08 Max. 16 digits ENTER ENTER END BRI Layer 1 Active Mode [424] [424] Slot No. Port No.
deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic 3.3 PT Programming BRI TEI Mode [427] [427] ENTER Slot No. Port No. 01–10 01–08 TEI END 00–63 (for Fix)/ ENTER Clear (for Automatic) Note This programme needs Slot Card Reset [902] to enable after setting. DIL 1:1 Destination [450] [450] ENTER Time No. Slot No. Port No. Destination No. 1 Day/2 Lunch/ 3 Break/4 Night 01–10 01–24 1–4 digits END ENTER DID Number [451] [451] ENTER Location No. DID No. 0001–1000 Max.
3.3 PT Programming Host PBX Access Code [471] [471] Trunk Group No. Location No. 01–64 ENTER 01–10 Host PBX Access Code END Max.10 digits ENTER Extension-to-Trunk Call Duration [472] [472] Trunk Group No. 01–64 ENTER Time END 01–60 min ENTER Trunk-to-Trunk Call Duration [473] [473] ENTER Trunk Group No. Time 01–64 01–60 min END ENTER DISA Silence Detection [475] [475] Trunk Group No.
3.3 PT Programming Pay Tone Signal Type [491] (KX-TDA100/KX-TDA200 only) [491] Slot No.
3.3 PT Programming 3.3.7 COS Programming Trunk Group Number [500] [500] ENTER Time No. COS No. 1 Day/2 Lunch/ 3 Break/4 Night 01–64 Trunk Group No. SELECT (AUTO ANS/MESSAGE) Disable/Enable 01–64 ENTER END (HOLD) To the Next To the Next Trunk Group COS No. No. NEXT Page up TRS/Barring Level [501] [501] Time No. ENTER 1 Day/2 Lunch/ 3 Break/4 Night COS No. 01–64 Level 1–7 ENTER Trunk Call Duration Limitation [502] [502] COS No.
3.3 PT Programming Executive Busy Override [505] [505] COS No. SELECT Disable/ Enable 01–64 ENTER ENTER END Executive Busy Override Deny [506] [506] COS No. ENTER 01–64 SELECT Disable/ Enable ENTER SELECT Disable/ Enable ENTER SELECT Option/ Forced ENTER END DND Override [507] [507] COS No. ENTER 01–64 END Account Code Mode [508] [508] COS No. ENTER 01–64 END TRS/Barring Level for System Speed Dialling [509] [509] ENTER COS No.
3.3 PT Programming Permission for Door Open Access [512] [512] COS No. ENTER 01–64 SELECT Disable/ Enable END ENTER Time Service Manual Switching [514] [514] COS No. ENTER 01–64 SELECT Disable/ Enable END ENTER Wireless XDP Parallel Mode for Paired Telephone [515] [515] COS No. ENTER 01–64 SELECT Disable/ Enable END ENTER Programming Mode Limitation [516] [516] COS No.
3.3 PT Programming 3.3.8 Extension Programming EXtra Device Port (XDP) Mode [600] deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic [600] ENTER Slot No. Port No. 01–10 01–08 SELECT (AUTO ANS/MESSAGE) Off/On ENTER END (HOLD) To the Next Port No. To the Desired Port No. NEXT CANCEL Terminal Device Assignment [601] [601] ENTER Slot No. Port No.
3.3 PT Programming CLIP/COLP Number [606] [606] ENTER Extn. No. CLIP/COLP No. 1–4 digits Max. 16 digits END ENTER Incoming Call Distribution Group Member [620] Incoming Call Distribution Group No. [620] ENTER Location No. Extn. No. 01–32 1–4 digits 01–64 ENTER END Incoming Call Distribution Group Delayed Ringing [621] Incoming Call Distribution Group No. [621] ENTER Location No.
3.3 PT Programming Destination for Overflow Time Expiration [625] Incoming Call Distribution Group No. [625] ENTER Time No. Destination No. 1 Day/2 Lunch/ 3 Break/4 Night Max. 32 digits 01–64 ENTER END Overflow Time [626] Incoming Call Distribution Group No. [626] ENTER Overflow Time (1–125)×10 s END ENTER 01–64 Destination When All Busy [627] Incoming Call Distribution Group No. [627] ENTER Time No. Destination No. 1 Day/2 Lunch/ 3 Break/4 Night Max.
3.3 PT Programming Queuing Time Table [630] Incoming Call Distribution Group No. [630] ENTER Time No. Table No. 1 Day/2 Lunch/ 3 Break/4 Night None/01–64 01–64 END ENTER Sequences in Queuing Time Table [631] [631] ENTER Table No. Location No. 01–64 01–16 SELECT None/Overflow/ Disconnect/"N" × 5 s/ Sequence "N"/OGM "N" * Number must be entered in the "N". ENTER END Maximum Number of Agents [632] Incoming Call Distribution Group No.
3.3 PT Programming User Groups of a Pickup Group [650] [650] Pickup Group No. User Group No. 01–64 001–032 ENTER deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic SELECT No/Yes END ENTER VM Group Floating Extension Number [660] [660] ENTER VM (DPT) Group No. Extn. No. 1–2 1–4 digits ENTER END Idle Extension Hunting Type [680] [680] Hunting Group No. ENTER 01–64 SELECT Circular/ Terminate END ENTER Idle Extension Hunting Group Member [681] [681] Hunting Group No.
3.3 PT Programming PS Registration [690] [690] ENTER PS No. Extn. No. 001–128 1–4 digits To the PS operation below ENTER END KX-TD7690 deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic Push power button for 2 seconds. Push F3 key for 2 seconds. C.Tone Note Please refer to Installation Manual for the PS registration in detail. With the KX-TDA100/KX-TDA200: For registering the DECT PS 2.8.7 Connecting a Cell Station to the Hybrid IP-PBX For registering the 2.4 GHz PS 2.9.
3.3 PT Programming 3.3.9 Resource/Interface Programming External Pager Floating Extension Number [700] [700] ENTER deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic Pager No. Extn. No. 1–2 1–4 digits ENTER END (HOLD) To the Next Pager No. To the Desired Pager No.
3.3 PT Programming Doorphone Call Destination [720] [KX-TDA100/KX-TDA200] [720] ENTER Time No. Slot No. 1 Day/2 Lunch/ 3 Break/4 Night 01–11 Card No. and Port No. 1–3 1–4 Destination No. Max. 32 digits ENTER END [KX-TDA15/KX-TDA30] [720] ENTER Time No. Slot No. Port No. 1 Day/2 Lunch/ 3 Break/4 Night 08–09 1–4 Destination No. Max. 32 digits ENTER END Doorphone Number Reference [729] [KX-TDA100/KX-TDA200] [729] Slot No. ENTER Card No. and Port No. 01–11 1–3 Doorphone No.
deleted: [KX-TDA100/KX-TDA200] [KX-TDA30] and its graphic 3.3 PT Programming Outgoing Message (OGM) Name [731] [731] Message No. Name 01–64 Max.
3.3 PT Programming 3.3.
3.3 PT Programming SMDR Skip Perforation [803] [803] Skip Perforation 0–95 lines ENTER END ENTER SMDR Outgoing Call Printing [804] [804] ENTER SELECT No print/Print ENTER END SMDR Incoming Call Printing [805] [805] SELECT No print/Print ENTER END ENTER Remote Programming [810] [810] ENTER SELECT Disable/ Enable END ENTER Modem Floating Extension Number [811] [811] Extn. No. ENTER 1–4 digits END ENTER ISDN Remote Floating Extension Number [812] [812] Extn. No.
3.3 PT Programming 3.3.11 Card Programming Slot Card Type Reference [900] [900] Slot No. Card Name 01–11 Reference only ENTER END (HOLD) Slot Card Deletion [901] [901] Slot No. ENTER 01–11 Delete Confirming the deleting operation. ENTER END To the Next Slot No. To the Desired Slot No. NEXT CANCEL Slot Card Reset [902] [902] Slot No. ENTER 01–11 Reset Confirming the resetting operation. ENTER END OPB3 Option Card Type Reference [910] (KX-TDA100/KX-TDA200 only) [910] ENTER Slot No.
Section 4 Appendix Feature Guide 361
deleted: column for KX-TDA100 4.1 Capacity of System Resources 4.1 Capacity of System Resources 4.1.
deleted: column for KX-TDA100 4.
deleted: column for KX-TDA100 4.1 Capacity of System Resources Category Item KX-TDA15 KX-TDA30 KX-TDA100/KXTDA200 7 7 7 TRS/Barring Denied Code 16 digits, 100 entries/level 16 digits, 100 entries/level 16 digits, 100 entries/level TRS/Barring Exception Code 16 digits, 100 entries/level 16 digits, 100 entries/level 16 digits, 100 entries/level Outgoing Call Log— PT 5 100 logs/extn. 52 logs/PBX 5 100 logs/extn. 52 logs/PBX 5 100 logs/extn.
4.2 Tones/Ring Tones 4.2 Tones/Ring Tones 4.2.
4.
4.3 List of Abbreviations 4.3 List of Abbreviations 4.3.
4.
4.4 Revision History 4.4 Revision History 4.4.1 KX-TDA100/KX-TDA200 Version 1.1 New Contents • 1.5.4.2 Emergency Call CLIP Number Notification • 1.6.1.4 Last Number Redial Outgoing Call Log Display by REDIAL Button • 1.6.1.5 Speed Dialling—Personal/System System Speed Dialling Display by AUTO DIAL/STORE Button • 1.10.9 Parallelled Telephone Digital XDP • 1.15 Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) • 1.20.1.8 Three-party Conference (3PTY)—by ISDN • 1.23.
4.4 Revision History • 1.25.1 Station Message Detail Recording (SMDR) CD (Condition Code) • 2.1.1 Extension Port Configuration • 2.2.4 Time Service Features Using Time Service • 3.3.1 Programming Instructions Entering Characters • 3.3.4 Time Programming Intercept Time [203] DISA Intercept Time [211] • 370 Feature Guide 4.1.
4.4 Revision History 4.4.2 KX-TDA30 Version 1.1 New Contents • 1.15 Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) • 1.20.1.8 Three-party Conference (3PTY)—by ISDN • 1.23.3 Voice Mail DPT (Digital) Integration DID Number Notification to the VPS Changed Contents • 1.4.1.3 Call Pickup [Directed Call Pickup] • 1.10.9 Parallelled Telephone Digital XDP • 1.14.1 Paging Paging Group • 1.19.
4.
Index Feature Guide 373
Index A Absent Message 170 Absent Message [008] 330 Account Code Entry 75 Account Code Mode [508] 347 Administrative Information Output Features 230 Advice of Charge (AOC) 188 Alternate Calling—Ring/Voice 72 Alternate Receiving/Calling Mode (Ring/Voice) Override 69 Alternate Receiving—Ring/Voice 72 ANI —> Automatic Number Identification (ANI) 160 Answering Features 66 Answering Features—SUMMARY 66 AOC —> Advice of Charge (AOC) 188 Appendix 361 ARS Carrier Access Code [353] 339 ARS Carrier Name [350] 339 AR
Index CCBS —> Completion of Calls to Busy Subscriber (CCBS) 197 CCBS —> Completion of Calls to Busy Subscriber (CCBS)—by 276 QSIG CF —> Call Forwarding (CF)—by ISDN (P-MP) 189 CF —> Call Forwarding (CF)—by ISDN (P-P) 191 CF —> Call Forwarding (CF)—by QSIG 272 Charge Margin [010] 331 Charge Meter 236 Charge Rate per Unit [012] 331 Charge Tax [011] 331 Circular Hunting 40 Class of Service (COS) 283 Class of Service [602] 349 CLI —> Calling Line Identification (CLI) Distribution 27 CLIP —> Calling Line Identi
Index Exception Code Tables 102 Exclusive Call Hold 132 Executive Busy Override 95 Executive Busy Override [505] 347 Executive Busy Override Deny 95 Executive Busy Override Deny [506] 347 Extension Controlling Features 239 Extension Feature Clear 241 Extension Intercept Destination [604] 349 Extension Lock 108 Extension Name [004] 330 Extension Number [003] 329 Extension Personal Identification Number (PIN) 239 Extension Personal Identification Number (PIN) [005] 330 Extension PIN Lock 239 Extension Port C
Index L Last Number Redial 90 LCOT CPC Signal Detection Time—Incoming [414] LCOT CPC Signal Detection Time—Outgoing [413] LCOT Dialling Mode [410] 340 LCOT Disconnect Time [418] 341 LCOT DTMF Minimum Duration [412] 341 LCOT Flash/Recall Time [417] 341 LCOT Pause Time [416] 341 LCOT Pulse Rate [411] 340 LCOT Reverse Circuit [415] 341 LCOT/BRI Trunk Connection [400] 340 LCOT/BRI Trunk Group Number [402] 340 LCOT/BRI Trunk Name [401] 340 LCOT/BRI Trunk Number Reference [409] 340 LCS —> Live Call Screening (LC
Index PT —> Proprietary Telephone (PT) Features Pulse to Tone Conversion 76 171 Q QSIG Network 268 QSIG Network—SUMMARY 268 Queuing Call Capacity [628] 351 Queuing Feature 49 Queuing Hurry-up Level [629] 351 Queuing Time Table [630] 352 Quick Dialling 92 Quick Setup 302 R Receiving Group Features 40 Remote Control 56 Remote Extension Control by User 244 Remote Extension Lock 108 Remote Programming [810] 359 Remote Station Control by User —> Remote Extension Control by User 244 Remote Station Lock Contro
Index Trunk-to-Trunk Call Duration [473] Two-way Recording into the VPS 344 218 U UCD —> Uniform Call Distribution (UCD) 46 Unattended Conference 138 Uniform Call Distribution (UCD) 46 User Group [603] 349 User Groups of a Paging Group [640] 352 User Groups of a Pickup Group [650] 353 User Manual References 2 User-to-user Signalling Type 1 (UUS-1) 183 V Verified Code [120] 333 Verified Code COS Number [123] 334 Verified Code Entry 111 Verified Code Name [121] 333 Verified Code Personal Identification Nu
Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC). You may print out this manual solely for internal use with this model. Except above, you may not reproduce this manual in any form, in whole or part, without the prior written consent of PCC. 2003 Panasonic Communications Co., Ltd. All Rights Reserved.
