User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
Reset Camera 124
CHAPTER 11
Accessories 125
Accessory List 125
View the Accessories List 126
View Accessories Details 126
USB Devices 127
Mobile Device Charging 127
Set Up Wideband for an Analog Headset 128
Bluetooth Headsets 129
Add a Bluetooth Accessory 130
Connect a Bluetooth Accessory 130
Turn On Bluetooth 131
Disconnect a Bluetooth Accessory 131
Delete a Bluetooth Accessory 131
USB Headsets 132
Cisco IP Phone 8800 Key Expansion Module 132
Cisco IP Phone 8800 Key Expansion Module Features 133
Place a Call on the Key Expansion Module 136
Configure KEM Buttons 136
Adjust Key Expansion Module Brightness 137
CHAPTER 12
Frequently Asked Questions 139
Why Can't I See All Active Calls on My Phone? 140
How Do I Redirect an Incoming Call? 140
How Do I Silence a Ringing Call If I'm On a Call? 140
How Do I Resume a Call That is On Hold? 140
What Is the Difference Between Buttons on the Left and Those on the Right of the
Screen?
141
Why Do Softkeys Keep Changing? 141
What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines? 141
What Should I Do If I Accidentally Press a Button While on a Call? 142
How Do I Check Missed Calls? 142
How Do I Exit from a Running Application? 142
How Do I Connect Two Calls and then Drop from the Line Myself? 143
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
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