User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
Privacy applies to all shared lines on your phone. If you have multiple shared lines and Privacy is enabled,
others cannot view any of your shared lines.
If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line
as usual.
Procedure
Step 1
Press Privacy to enable the feature.
Visual confirmation displays on your phone screen for as long as the feature is enabled.
Step 2
Press Privacy again to turn off the feature.
Dismiss the Barge Alert Prompt Window
When the Prompt for Barge feature is enabled on your phone, you see a pop-up window when you start to
barge into a call.
Procedure
Press No to cancel the barge, or press any line or session key.
The alert closes automatically if the phone opens a new window, if a new alert window opens, or if
the current session is no longer available for barge.
Note
Call Chaperone
Call Chaperone allows an authorized Call Chaperone user (the chaperone) to supervise (chaperone) and record
a call. Chaperoned calls have a minimum of three parties: the calling party, the chaperone, and the called
party. To determine if you are an authorized chaperone, contact your system administrator.
The chaperone answers a call, creates a conference call, and remains on the conference call to chaperone and
record the call. Cisco IP Phones that are set up with the Call Chaperone feature also have a Record button.
When the chaperone hangs up the call, the entire conference ends.
The chaperone can perform only the following tasks while chaperoning the call:
•
Record the call.
•
Conference in one participant. A chaperone can conference the first participant only; subsequent
participants can be added to the conference only by the other participants in the conference.
•
End the call.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
88
Advanced Calling Features
Dismiss the Barge Alert Prompt Window
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