User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
When you enter a URI address to place a call, do not pause for more then 10 seconds between key presses.
After 10 seconds of inactivity, the phone assumes that it has the complete address and attempts to place
the call.
Note
When you dial or receive a call through URI dialing, the call window and incoming call alert display the
complete URI address.
When you enter a URI address, the maximum length is 254 characters. You can enter the complete domain
name to override the default domain.
URI dialing works with the other features of your phone:
•
You can configure a URI address as a speed dial entry to place a call.
•
You can configure the Call Forward All destination using the Speed Dial or Call History entries.
•
You can initiate a conference call and add multiple parties using URI Dialing if the URI address is stored
in the Speed Dial list or Call History.
•
You cannot use URI addresses during Meet Me conferences or for Group Call Pickup.
•
You can initiate a transfer call using URI dialing if the URI address is stored in the Speed Dial list or
Call History.
•
You can monitor the state (in-use or idle) of a call using URI Dialing associated with Speed Dial or Call
History.
•
You can initiate URI Dialing when a busy or unavailable party becomes available.
•
You can hide the display of the URI address information.
•
When the phones are connected to the Cisco Unified Communications Manager Express and Survivable
Remote Site Telephony (CME/SRST), the URI Dialing functions are disabled. The ABC softkey does
not appear on the phone screen.
Intelligent Proximity for Mobile Devices
Intelligent Proximity allows you to pair your mobile device to use the mobile line through your Cisco IP
Phone. Once the mobile device is paired, you can place and receive calls on the mobile line from your Cisco
IP Phone, with either the handset or the speaker. You can also use calling features such as hold and redial
with the mobile line.
If your Cisco IP Phone does not support Bluetooth then it also does not support Intelligent Proximity for
Mobile Devices. For more information, contact your administrator.
Note
You can share your mobile contacts and call history with the Cisco IP Phone, and move calls between your
mobile device and Cisco IP Phone. You can also view signal strength and battery level of the mobile device
on the Cisco IP Phone.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
90
Advanced Calling Features
Intelligent Proximity for Mobile Devices
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