User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
What Does the Swap Softkey Do? 143
How Do I Cancel a Conference or Transfer After I Start It? 143
How Can I Combine Two Calls Into a Single Conference Call? 144
Why Does My Phone Not Wake Up? 144
What Do Four Rings in Succession Mean? 144
Where Should I Mount My Cisco Unified Video Camera? 145
How Can I Prevent Theft of my Cisco Unified Video Camera? 145
Why Do Some Calls Not Present Video On My Video Phone? 145
What Happens to Video When I Put a Call On Hold? 146
What Do the Light Colors on My Cisco Unified Video Camera Indicate? 146
How Do I Close the Shutter on my Cisco Unified Video Camera? 146
Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark? 146
CHAPTER 13
Troubleshooting 149
Missing Alert Calls Button 149
Missing All Calls Button 149
Missing Mobile and Remote Access through Expressway Sign-in Window 150
Cannot Sign In to Personal Directory 150
Cannot Access Self Care Portal 151
Security Error Message 151
Report Phone Problems 151
Documentation, Service Requests, and Additional Information 152
CHAPTER 14
Product Safety and Security 153
Safety and Performance Information 153
Power Outage 153
External Devices 153
Bluetooth Wireless Headset Performance 154
Power Information 154
FCC Compliance Statements 154
FCC Part 15.21 Statement 154
FCC RF Radiation Exposure Statement 154
FCC Receivers and Class B Digital Statement 155
Cisco Product Security Overview 155
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager
11.0
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