User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
Procedure
Step 1
Press Applications
.
Step 2
Select a Bluetooth accessory and press Delete.
The Bluetooth accessory disconnects (if it was connected) and does not display on the Accessories list.
USB Headsets
For Cisco IP Phones 8851, 8851NR, 8861 and 8865 only.
Your phone supports USB headset devices attaching to all USB ports including side USB, back USB, and
Key Expansion Module USB ports.
The following USB Headsets are supported:
•
Jabra
◦
PRO9400 and GO6400 series
◦
PRO930, Biz2400, GN2000 series
◦
Speak 450, Handset 450, and UC Voice 550
•
Plantronics
◦
Blackwire 600 and 400 series
◦
Savi DECT 740, CS5xx DECT
◦
Voyager Pro UC
USB headsets not listed above may not function properly when attached to the USB port. For more information,
see the documentation from your USB headset manufacturer.
When using USB headsets with your phone, these conditions apply:
•
The priority of USB headset over Bluetooth or analog headsets depends on the connected state of the
headset (only one headset can be connected at a time).
•
During a call using headset, the audio path changes automatically if you plug in a USB headset but does
not change automatically if you plug out a USB headset.
•
The phone displays an appropriate message when you plug in the USB headset or adjust the volume
using the phone volume control key.
Cisco IP Phone 8800 Key Expansion Module
The Cisco IP Phone 8800 Key Expansion Module (KEM) attaches to your Cisco IP Phone 8851, 8851NR, or
Cisco IP Phone 8861 and allows you to add up to 36 extra line appearances or programmable buttons to your
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
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Accessories
USB Headsets
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