User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
CHAPTER 12
Frequently Asked Questions
•
Why Can't I See All Active Calls on My Phone?, page 140
•
How Do I Redirect an Incoming Call?, page 140
•
How Do I Silence a Ringing Call If I'm On a Call?, page 140
•
How Do I Resume a Call That is On Hold?, page 140
•
What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?, page 141
•
Why Do Softkeys Keep Changing?, page 141
•
What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?, page 141
•
What Should I Do If I Accidentally Press a Button While on a Call?, page 142
•
How Do I Check Missed Calls?, page 142
•
How Do I Exit from a Running Application?, page 142
•
How Do I Connect Two Calls and then Drop from the Line Myself?, page 143
•
What Does the Swap Softkey Do?, page 143
•
How Do I Cancel a Conference or Transfer After I Start It?, page 143
•
How Can I Combine Two Calls Into a Single Conference Call? , page 144
•
Why Does My Phone Not Wake Up?, page 144
•
What Do Four Rings in Succession Mean?, page 144
•
Where Should I Mount My Cisco Unified Video Camera?, page 145
•
How Can I Prevent Theft of my Cisco Unified Video Camera?, page 145
•
Why Do Some Calls Not Present Video On My Video Phone?, page 145
•
What Happens to Video When I Put a Call On Hold?, page 146
•
What Do the Light Colors on My Cisco Unified Video Camera Indicate?, page 146
•
How Do I Close the Shutter on my Cisco Unified Video Camera?, page 146
•
Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?, page 146
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager
11.0
139