User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
Where Should I Mount My Cisco Unified Video Camera?
Question
Should I mount my Cisco Unified Video Camera on my phone or on my computer monitor?
Answer
For casual video calling, a camera mounted directly on the phone is recommended. If you plan to turn to face
your computer monitor often (for example, if you are presenting slides), a camera mounted on monitor might
be preferable. Experiment with both and see what works best for you.
If you prefer to mount your camera on your computer monitor, ask your system administrator for a camera
mounting clip and USB extension cable.
How Can I Prevent Theft of my Cisco Unified Video Camera?
Question
How can I keep my Cisco Unified Video Camera secure to prevent theft?
Answer
If you are concerned about theft, you can place the camera in a locked drawer when not in use. If you plan to
remove the camera regularly for this reason, consider attaching the camera to a USB extension cable (available
from your system administrator) rather than mounting the camera directly on the phone.
Connecting and disconnecting the camera is easy and neither resets the phone nor disrupts the audio portion
of an active call. However, you may find connecting and disconnecting the camera easier if a USB cable is
used rather than directly removing and reattaching the camera to the phone.
Note that the Cisco wall mount kit contains a security mechanism which locks the camera to the phone.
Why Do Some Calls Not Present Video On My Video Phone?
Question
Why do not all calls display video on my phone?
Answer
To see an image of the other party on your phone screen, the other party’s phone must support video and the
other party must have a camera installed and enabled on the phone. During conference calls, the conference
system used during the call must support video conferencing.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager
11.0
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Frequently Asked Questions
Where Should I Mount My Cisco Unified Video Camera?
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