User's Manual
Table Of Contents
- Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications Manager 11.0
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean the Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on the Phone
- Answer Calls
- Automatically Answer Calls
- Respond to a Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Video Calls
- Sign In To the Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity for Mobile Devices
- Intelligent Proximity for Tablets
- Advanced Operations
- Applications
- Mobile and Remote Access Through Expressway
- Phone Features Available for Mobile and Remote Access Through Expressway
- Sign in with Mobile and Remote Access Through Expressway
- Cisco Collaboration Problem Reporting Tool
- Set Up a VPN Phone for Mobile and Remote Access Through Expressway
- Set Up a Phone for Use with VPN
- Turn Off the Alternate TFTP Server
- Video Calls and Security
- Call Functions
- Feature Buttons and Softkey
- Survivable Remote Site Telephony Overview
- User Preferences
- Cisco Unified Video Camera
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Where Should I Mount My Cisco Unified Video Camera?
- How Can I Prevent Theft of my Cisco Unified Video Camera?
- Why Do Some Calls Not Present Video On My Video Phone?
- What Happens to Video When I Put a Call On Hold?
- What Do the Light Colors on My Cisco Unified Video Camera Indicate?
- How Do I Close the Shutter on my Cisco Unified Video Camera?
- Why Does the Video on my Cisco Unifed Video Camera Appear Too Dark?
- Troubleshooting
- Product Safety and Security
- Warranty
Autodials your voice messaging system (varies by system).Messages button17
Returns to the previous screen or menu.Back button
18
Phone handset.Handset19
Cisco IP Phone 8865
The following sections describe attributes of the Cisco IP Phone 8865.
Phone Connections
Draft comment: Design Team: Please provide graphic.
USB port11Auxiliary port.6DC adaptor port (DC48V).1
Handset connection.7AC-to-DC power supply
(optional).
2
Analog headset connection
(optional).
8AC power wall plug (optional).3
USB port9Network port (10/100/1000 SW)
connection. IEEE 802.3at power
enabled.
4
Audio In/Out ports10Access port (10/100/1000 PC)
connection.
5
Each USB port supports the connection of up to five supported and nonsupported devices. Each device
connected to the phone is included in the maximum device count. For example, your phone can support five
USB devices (such as three Cisco IP Phone 8800 Key Expansion Modules, one hub, and one other standard
USB device) on the side port and five additional standard USB devices on the back port. Many third-party
USB products count as multiple USB devices, for example, a device containing USB hub and headset can
count as two USB devices. For more information, see the USB device documentation.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
Manager 11.0
24
Getting Started
Cisco IP Phone 8865
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