Quick Start Guide Cisco RV340W Router Package Contents • Cisco RV340W Router • Power Adapter • Ethernet Cable • This Quick Start Guide • Pointer Card • Technical Support Contact Card • Console RJ-45 Cable
Welcome The Cisco RV340W series of routers provide reliable internet access connectivity for small businesses. All of the Cisco RV340W series models supports two connections to one internet service provider, delivering high performance by using load balancing, or to two different providers to deliver business continuity. • Dual Gigabit Ethernet WAN ports allow load balancing and business continuity.
Desktop Mounting For desktop mounting, place the device on a flat surface so that it sits on its four rubber feet. WARNING For safety, ensure that the heat dissipation holes are facing sideways.
2 Cisco RV340W Features Front Panel PWR Off when the device is powered off. Solid green when the device is powered on and booted. Flashing green when the device is booting up. DIAG Off when the system is on track to bootup. Slow blinking red (1Hz) when the firmware upgrade is in progress. Fast blinking red (3Hz) when the firmware upgrade is failing. Solid red when the system failed to boot-up with both active and inactive images or in rescue mode. LINK/ACT of Off when there is no Ethernet connection.
Wireless LED is on when the internal access point is enabled. LED is off when the internal access point is disabled. USB1 and USB2 Off when no USB device is connected, or is inserted but not recognized. Solid green when the USB dongle is connected to the ISP successfully. USB storage is recognized. Flashing green when sending or receiving data. Solid amber when the USB dongle is recognized but fails to connect to ISP (no IP address is assigned). The USB storage access has errors.
Side Panel USB 2—Type A USB port that supports flash drives and 3G/4G/LTE USB dongles. Caution: Use only the power supply provided with the device; using other power supplies may cause the USB dongle to fail. Kensington Lock Slot - Lock slot on the right side to secure the device physically, using the Kensington lock-down equipment.
Connecting the Equipment 3 Connect a configuration terminal (PC) to the device by using a LAN port. The terminal must be in the same wired subnetwork as the device to perform the initial configuration. As part of the initial configuration, the device can be configured to allow remote management. To connect a computer to the device: STEP 1 Power off all equipment, including the cable or DSL modem, the computer, and this device.
4 Using the Setup Wizard The Setup Wizard and Device Manager are supported on Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, and Google Chrome. To configure the device using the Setup Wizard, follow these steps: STEP 1 Power on the PC that you connected to the LAN1 port in Step 3 of the Connecting Equipment section. Your PC becomes a DHCP client of the device and receives an IP address in the 192.168.1.xxx range. STEP 2 Launch a web browser.
STEP10 Save any additional configuration changes and log out of the device manager. Changing the Administrator Username and Password To change the Administrator username and password on the device: STEP 1 From the Getting Started page, select Change Administrator Password or select System Configuration > User Accounts from the navigation bar. STEP 2 Check a username from the Local User Membership list and click Edit. STEP 3 Enter the Username. STEP 4 Enter the Password. STEP 5 Confirm the Password.
Possible Causes and Resolutions Bad Ethernet connection: Check the LEDs for the proper indications. Check the connectors of the Ethernet cable to ensure that they are firmly plugged into the device and your computer. Wrong or conflicting IP address: Verify that you are using the correct IP address of the device. Verify that no other device is using the same IP address as this device. No IP route: If the router and your computer are in different IP subnetworks, remote access must be enabled.
5 Where to Go From Here Support Cisco Support Community www.cisco.com/go/smallbizsupport Cisco Support and Resources www.cisco.com/go/smallbizhelp Phone Support Contacts www.cisco.com/en/US/support/ tsd_cisco_small_business _support_center_contacts.html Cisco Firmware Downloads www.cisco.com/go/smallbizfirmware Cisco Open Source Request www.cisco.com/go/ smallbiz_opensource_request Cisco Partner Central (Partner Login Required) www.cisco.
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