Sarix® Professional IWP Series Rugged Environmental Wedge Dome User Manual IWP121-1ES IWP221-1ES C2298M-A-EN (10/20)
Contents Important Notices Statement ........................................................................................................................................................ 5 Warranty Statement ..................................................................................................................................................................... 5 Preface .............................................................................................................................
3.2.3 Imaging............................................................................................................................................................. 34 3.2.4 A/V Streams ..................................................................................................................................................... 40 3.2.5 Users ...........................................................................................................................................................
Important Notices Statement For information about Pelco’s product-specific important notices and thereto related information, refer to www.pelco.com/legal. Warranty Statement For information about Pelco’s product warranty and thereto related information, refer to www.pelco.com/warranty.
Preface This user manual is to be used as a reference for the installation and manipulation of the camera unit including features, functions, and a detailed explanation of the menu tree. This manual provides the following information: 6 Product Overview: The main functions and system requirements of the unit. Installation and Connection: Instructions on unit installation and wire connections. Administration and Configuration: The main menu navigation and controls explanations.
1. Product Overview 1.1 Dimensions The dimension of the Sarix® Professional Series Rugged Environmental Wedge Dome camera is shown in the Figure 1-1 below. VALUES IN PARENTHESES ARE INCHES; ALL OTHERS ARE CENTIMETERS.
1.2 Models Introduction The physical appearances and installation methods for the models indicated within the list below are, by and large, the same. Therefore, please use this manual where we use the example from IWP221-1ES as a reference to apply to all the models.
1.3 Physical Characteristics 4 5 1 6 2 3 FIGURE 1-2: CAMERA CONNECTIONS AND FEATURES 1/3 FIGURE 1-3: CAMERA CONNECTIONS AND FEATURES 2/3 7 FIGURE 1-4: CAMERA CONNECTIONS AND FEATURES 3/3 1. Dome Cover: The upper dome cover of the camera. 2. Camera Body: The physical main body of the camera. 3. Micro SD Card Slot: The slot is for inserting micro SD card for file storage. 4. Audio In: Connect to an external microphone. White port: Audio in; Black port: GND. 5. Audio Out: Connect to a speaker.
2. Installation and Connection 2.1 Unpacking Everything Check all items in the product box against the order form and the packing slip.
2.2.3 Disassembling the Camera 1. Loosen the 2 screws on the cover by the supplied torx wrench. 2. Remove the dome cover gently. 3. Insert the optional micro SD card for file storage if necessary.
2.2.4 Installing the Camera 1. Attach the mounting template to the wall or ceiling. 2. Drill two holes indicated on the mounting surface and insert the plastic anchors into the holes. 3. Please drill another hole with Ø30mm in diameter as indicated on the mounting template in the wall or ceiling and pass all the signal cables through the hole. 4. Secure the unit body to the wall or ceiling with the 2 flat head screws (tapping type). 1 1. 2. 3.
2.2.5 Adjusting the Camera Position 1. Loosen the two screws beside the lens as figure shown below. 2. Adjust the lens to a desired shooting angle for suitable field of view. NOTE: Make sure to relock the 2 screws tightly after adjustment. The lens can be adjusted vertically & horizontally once the two screws are fully loosened. FIGURE 2 - 3: ADJUSTING THE FOCUS POSITION 2.2.6 Sticking Desiccant 1. Take out the desiccant from the package. 2.
2.2.7 Completing the Installation 1. After mounting the unit body to the surface, attach the dome cover with extra care on direction. 2. Fasten the dome cover with unit body by securing screws tightly via torx wrench to complete installation. FIGURE 2 - 5: COMPLETING THE INSTALLATION 2.2.8 Network Topology The unit, which is equipped with Ethernet RJ-45 network interface, can deliver video images in real time via either Internet or Intranet.
2.2.9 System Requirements The table below lists the minimum requirements to implement and operate a unit. Network and processor bandwidth limitations might cause the video stream to pause or appear pixilated when additional Web-interface users connect to the camera. Decrease the images per second (ips), resolution, compression, or bit rate settings of the Web interface video streams to compensate for network/processor limitations.
2.3 Connection 2.3.1 Default IP address The unit’s default IP address is 192.168.0.20 and sub mask is 255.255.255.0. When setting default IP address of 192.168.0.20 the camera will check to see if that address is already in use and will bump the last octet of the address by 1 if it is. The bump last octet of IP Address by 1 will continue until an unused IP address is found.
2.3.2.3 Viewing Preparation Images of the unit can be viewed through Microsoft Internet Explorer 8 or later. Before viewing, follow these steps to enable the display. 1. Enable Cookies On the Privacy tab, move the settings slider to Low or Accept All Cookies. 2. Change Security in Internet options and click Custom Level to open the Security Settings – Internet Zone screen. NOTE: If the camera operates inside of the intranet, click the Intranet icon.
3. Administration and Configuration 3.1 Live Simply click on Live on the top right side of the browser window while accessing the IP address of the unit, and a live video is displayed directly in the browser window. When clicked on Settings, a window will pop up for configuring “System”, “Network”, “Imaging”, “A/V Streams”, “Users”, and “Events”. Please refer to 3.2 Settings on page 19 for more information. The current logged in identity shows to the right of the Help.
3.2 Settings Click on Settings, a window will pop up for configuring “System”, “Network”, “Imaging”, “A/V Streams”, “Users”, and “Events”.
3.2.1 System Use the System tab to change the device name, configure the time settings, set up the text overlay for the live view, get backup, display system information and update firmware version. You can also use the System tab to generate a system log, reboot the camera, or to restore the camera's factory default settings. FIGURE 3-3: SYSTEM SETTINGS Generate System Log 1. Click the System tab. 2.
3.2.1.1 General Settings FIGURE 3-4: GENERAL SETTINGS Device Name Change the Device Name by following steps: 1. Click the Device Name box and highlight the text. 2. Type a user-friendly name into the Device Name box (2 to 64 characters). A user-friendly name makes it easier to recognize the device on the network. Examples of user-friendly names are Front Door, Lobby, or Parking Lot. 3. Click Save to save the new device name, or click Reset to restore to the previously saved device name.
3. Select the format in which the date and time will appear from the Display Format drop-down field if you have opted to show the Date/Time Overlay. 4. Click the Save button to save the settings, or click the Reset button to clear all of the information you entered without saving it. Text Overlay 1. Configure the text overlay settings: Background: Set the background color for the text overlay as black or transparent.
3.2.1.3 System Information The System Information page fields are read-only and include the firmware version, hardware version, model number, and serial number of the system are revealed here as below figure. This information is typically required by Pelco Product Support for troubleshooting purposes. FIGURE 3-6: SYSTEM INFORMATION 3.2.1.4 Firmware Update Users can update system firmware if available. All camera motions will shut down during firmware update.
3.2.2.1 General Set the General Network Settings for network communication settings. FIGURE 3-9: GENERAL NETWORK SETTINGS System Settings Settings under the System Settings are Hostname, HTTP Port, HTTPS Port, and RTSP Port. Contact your network administrator before changing port settings to ensure that your port settings do not conflict with your network infrastructure. Hostname 1. Click in the Hostname box and highlight the text. 2.
HTTPS Port NOTE: The HTTPS port is not configurable unless you have set SSL Mode to Optional or Required and installed a security certificate. 1. Click in the HTTPS Port box and highlight the text. 2. Type the new port number in the HTTPS Port field. The default port for HTTPS communications is 443. 3. Click Save. If you have changed the setting in error, you can click reset to revert to the previously saved setting. RTSP Port 1. Click in the RTSP Port box and highlight the text. 2.
Configuring IPv6 Settings Your Sarix device supports IPv6 in conjunction with IPv4 configurations; the device does not support IPv6-only network deployments. The device will accept up to sixteen IPv6 addresses, three IPv6 DNS servers, and three IPv6 gateways. There are two configuration modes for IPv6 address assignments: Auto: Enables automatic configuration using router advertisement. Additional configuration can be provided over DHCPv6 (if available on your network).
FIGURE 3-10: SSL CONFIGURATION SSL Configuration Select one of the following modes: Required: A signed Secure Sockets Layer (SSL) certificate must be installed, and a secure URL that begins with the protocol name “https:” must be used to access the camera. Sensitive data is always encrypted during transmission. A URL that begins with the “http:” protocol rather than the “https:” protocol will be redirected to the secure URL automatically. NOTE: Beginning with firmware version 1.8.
2. Select the “Generate Self-signed Certificate” option, and then click Next. The “Self-signed Certificate Information Form” opens. FIGURE 3-12: GENERATING SELF-SIGNED CERTIFICATE CONFIGURATION 3. Fill in all of the fields, and then click Generate Certificate. The following progress message appears on the page: “Loading data…” After a while, the certificate is uploaded to the device. 4. After the certificate is uploaded, select the desired mode. 5. Click Save.
Upload Certificate 1. Click the Install New Certificate button located at the bottom of the SSL Configuration page. The Select Certificate Install Method option buttons appear on the page. 2. Select Upload Certificate, and then click Next. The “Certificate” opens. FIGURE 3-14: UPLOAD CERTIFICATE 3. Choose the Certificate you want to upload and then click Upload button. The following progress message appears on the page: “Loading data…” 4.
3.2.2.4 802.1x 802.1x is a port security that authenticates devices that want to establish a point-to-point access through a wired or wireless port using Extensible Authentication Protocol (EAP). This port-based authentication method prevents unauthorized access to a Local Area Network (LAN) through a physical port. For example, when a device is connected to a network port, the network switch will ask the device for authentication.
SNMP Configuration WARNING: The Simple Network Management Protocol (SNMP) settings are advanced controls. Consult your network administrator to obtain the required information to configure SNMP settings. No SNMP Server None disables the SNMP configuration and is the default setting. CONFIGURING SNMP V2C 1. Select V2c as the SNMP Version. 2. Type the community name in both the Read and Write Community String box. The default name for each is “public” and “private” respectively. 3. 4.
3.2.2.6 Firewall Set the Firewall function. A firewall is a system or group of systems that manages access between two networks. FIGURE 3-18: FIREWALL CONFIGURATION Firewall 1. Select Allow or Deny mode to enable this function. The default setting is Off. 2. Check Enabled to enter IP address in the Address field. Up to ten addresses can be enabled for entry. 3. Click the Save button to save the settings, or click the Reset button to clear all of the information you entered without saving it. 3.2.2.
3.2.2.8 VMS Connectivity This page relates to the standard protocol that conforms to the regulations of IP security surveillance data transmitting, transferring and monitoring within the PRC (People Republic of China) areas. FIGURE 3-20: VMS CONNECTIVITY SETTINGS GB/T-28181 Settings 1. Select the Enable check box to activate the VMS Connectivity function. 2. Enter an address for Server Address and a value for Port ranging from 1025 – 65535. 3.
3.2.3 Imaging Use the Imaging tab to change the camera’s general image settings, adjust the camera exposure and white balance, program the focus mechanism, or define window blanking privacy areas. FIGURE 3-21: IMAGING SETTINGS 3.2.3.1 General General imaging settings include adjustments for camera orientation and digital processing.
Orientation Use this setting when installing the camera in an inverted position. If the orientation is not adjusted, the image will display upside down and mirrored. Select one of the following options: 1. Click the “Flip left-to-right” box to rotate the camera image 180 degrees horizontally. 2. Click the “Flip top-to-bottom” box to rotate the camera image 180 degrees vertically.
3.2.3.2 Exposure Exposure is the amount of light detected by the camera sensor. A scene with correct exposure settings has adequate detail and contrast between white and dark values. An image with too little or too much exposure eliminates detail in the scene. The camera features Exposure and Day/ Night settings. FIGURE 3-23: EXPOSURE SETTINGS Exposure Priority Preset Select Motion or Low Noise as the exposure priority. The Motion setting increases exposure time to reduce motion blurring in low light.
Day/Night The Day Night Auto mode setting automatically controls both the Transition Level and Transition Detect Time for the dynamic changes of light intensity between day time and night time. Auto 1. Transition Level: Determines when the camera changes from day mode (color) to night mode (black-white). Select the “Lighter” transition level setting if you want the camera to change modes at a high lux setting. Use the “Default” setting for normal day/night operation.
3.2.3.3 White Balance Under White Balance, choose from ATW (auto tracing white balance), Auto, and Manual modes of adjustment on white balance for the video. ATW offers continuous adjustments on camera color balance in accordance with any change in color temperature. Auto enables automatic controls on color temperature ranging from 2500°K to 10000°K.
3.2.3.4 Window Blanking Window blanking is used to conceal user-defined privacy areas. A blanked area appears on the screen as a solid gray window. The camera can handle up to 8 blanked windows as long as the total blanked area does not exceed 50 percent of the field of view. FIGURE 3-26: WINDOW BLANKING SETTINGS Window Blanking Window Blanking On 1. Draw a window in the Live Preview area of the page: a Hold down the left mouse button. b Drag the mouse diagonally across the area you want to blank.
3.2.4 A/V Streams Use the A/V Streams tab to configure the video and audio streams for the camera. The A/V Streams tab includes a Video Configuration page and an Audio Configuration page as well as the Local Recording page. FIGURE 3-28: A/V STREAMS 3.2.4.1 Custom Video Stream Configuration The Video Configuration page allows you to customize the compression, resolution, image rate, and bit rate of the video streams. The default names for the streams are Primary Stream and Secondary Stream.
FIGURE 3-29: CUSTOM VIDEO STREAM CONFIGURATION Select Preset Presets are fully-configured video configurations that offer a good balance of video performance to bandwidth. These presets may also be used as a starting point for a custom configuration. Choose to switch the Corridor Mode On or Off. Corridor Mode offers a vertically widened field of view in narrow spaces like hallways and tunnels. NOTE: Corridor mode is not available when codec is MJPEG.
TABLE 3-2.
Rate Control The rate control setting determines the bit rate and quality of each frame in the video stream. CBR: The constant bit rate (CBR) streams video at a fixed number of bits per second. CBR uses the full capacity of the bit rate setting for scenes with or without motion. Video is always streamed at the user bit rate setting. Adjust the CBR Bit Rate slider that appears when CBR is selected to the optimal fixed number of bits per second.
3.2.4.2 Audio Configuration The Audio Configuration page allows you to setup the audio device. The default setting for Audio is disabled, which means that no audio is transmitted from the camera. When enabled, audio is transmitted from the camera to the PC. Based on your system configuration, images and audio may not be synchronized. NOTE: Improper use of audio/visual recording equipment may subject you to civil and criminal penalties.
3.2.5 Users Use the Users tab to create and manage user accounts and to change the way the camera manages the user settings. FIGURE 3-32: USERS CONFIGURATION 3.2.5.1 General Settings Use the General Settings page to set the public user access level. This access level is a predefined set of user permissions that allows the camera to be accessed without logging on. Available permission levels depend upon the model of the device that you are using.
User and Group Management Sarix cameras support two methods for managing the permissions of users and groups. Local Mode The camera manages users and groups locally. This is the default setting. Remote Mode The camera authenticates and manages users through an LDAP server supported by Microsoft® Active Directory®. This allows administrators to tie cameras and group permissions into existing single sign-on services (SSO). Selecting Remote Mode disables local user management settings.
3. b Input the CN and DN for the group of users to whom you want to grant manager access in the Managers box. c Input the CN and DN for the group of users to whom you want to grant operator access in the Operators box. d Input the CN and DN for the group of users to whom you want to grant viewer access in the Viewers box. A user must be authenticated by the remote server prior to entering remote mode.
Username Click in the Username box and type a user name (2 to 23 alphanumeric characters). User names are case-sensitive. Password Click in the Password box and type a password (4 to 16 alphanumeric characters). Passwords are case-sensitive. Re-type Password Click in the Retype Password box and retype your password.
3.2.6.1 Motion This page is designed to define multiple groups of motion detection zones with specific own thresholds for triggering. FIGURE 3-37: MOTION ZONE AREA SETTING Motion Zone Area Setting 1. Check Enable button to enable Motion for any or all of Zones 1 to 4. NOTE: Click on the button “ ” to expand section of each zone setting, and click the button “ ” to collapse each section. 2. Sensitivity: Choose different levels of sensitivity from High, Medium, and Low.
3.2.6.2 Sabotage Detection The Camera Sabotage behavior detects scene changes or contrast changes in the field of view. An event or alarm is triggered if the lens is obstructed by spray paint, a cloth, or if it is covered with a lens cap. Any unauthorized repositioning of the camera also triggers an event or alarm. Scene Setup for Camera Sabotage Install the camera in a high position, looking down on the scene. The field of view should be as large as possible.
3.2.6.4 FTP Upload Handler Under this page, camera can record and send snapshot files via properly predefined FTP settings for different events composed of Motion, Sabotage, Schedule as well as Audio Detection. FIGURE 3-41: FTP UPLOAD HANDLER FTP Upload Handler You can record and send event image files based on the condition you have set previously. 1. Check to enable FTP Upload Handler for Motions 1 through 4, Sabotage Detection, Schedule as we as Audio Detection. 2.
Snapshot Naming By setting File Name Prefix and Server Path for Motions 1 through 4, Sabotage Detection, Schedule, and Audio Detection selected, you will be able to save an image to a defined FTP server when any of your selected events is activated. Set the Server Path where the data is to be stored on the server. FIGURE 3-42: SNAPSHOT NAMING You can also set Trigger Interval time and determine the recording condition: OFF, All Day, Schedule 1, or Schedule 2 from scheduled table during 24/7 for Schedule.
3.2.6.5 SD Record Handler Save video clip backups from a variety of activated events to an SD card. Before using this function, a SD card must be installed in the camera beforehand. NOTE: The SD card must be formatted as FAT32. Other formats are not compatible with the camera. FIGURE 3-44: SD RECORD HANDLER SETTINGS 1. Check to enable SD Record Handler for Motions 1 through 4, Wire Network Lost, Sabotage Detection, and Audio Detection. 2.
Format SD card as FAT32 1. Double click guiformat.exe, the FAT32 Format window will pop up as the figure shows below. 2. Select the hard disk/SD card you want to format as FAT32 from the Drive drop-down menus, and then click Start button to begin format the hard disk/SD card. NOTE: Format will erase all information off of the hard disk/SD card. Make sure you have any important files backed up before you format it. FIGURE 3-45: FAT32 FORMAT 3.
3.2.6.6 SMTP Notification Handler Set detailed SMTP Notification Handler function that will send an email to predefined email addresses when any or all the selected events are activated. NOTE: To use email notification, the camera must be connected to a local area network (LAN) that maintains an SMTP mail server. Consult your network administrator for information on configuring email notification on your local network. FIGURE 3-47: SMTP NOTIFICATION HANDLER SETTINGS SMTP Notification Handler 1.
SMTP Server Set up Simple Mail Transfer Protocol (SMTP), the Internet standard for electronic mail (e-mail) service across Internet Networking, related settings under this section. 1. Host Address: Input a server name or address. 2. Port: set “25” as default or change to dedicated number. 3. Username: Input a user name with privilege to access the server. 4. Password: Input the password associated with Login ID. 5. Authentication: Select an authentication type.
3.2.6.7 Sound Notification Handler This page is designed for configuring detailed settings for sound notifications when an event occurs. FIGURE 3-48: SOUND NOTIFICATION HANDLER SETTINGS Sound Notification Handler 1. Select the level ranging from High, Mid to Low of sound notification handlers for different events. 2. Check to enable any or all of Motions 1 through 4 and Sabotage Detection and select one of the ten alarm sounds from the dropdown menu designated for the different events enabled. 3.
Pelco Troubleshooting Contact Information If the instructions provided fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international) for assistance. Be sure to have the serial number available when calling. Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel only.