Operation Manual

14
Generating a System Log
If technical difficulties should occur, a system log might help Pelco Product Support troubleshoot problems with your camera. You can
contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or [phone] (international).
1. Select General Settings from the System menu.
2. Click Generate System Log.
3. Select the location in which to save the log file.
4. Click Save.
Restarting the Camera
If you are recording video from your camera, restarting the camera will cause a gap in video recording. It is important that you schedule
maintenance before restarting the camera.
1. Select General Settings from the System menu.
2. Click Reboot Camera.
Restoring All Camera Defaults
If necessary, you can reset your camera’s settings to their factory defaults.
1. Select General Settings from the System menu.
2. Click Restore All Camera Defaults.
Backing Up and Restoring Settings
You can backup your camera configuration, and restore the configuration, should you ever change a setting in error or need to recover
from a factory reset. Camera backup files are stored in bin format.
The restore feature is not intended to automatically configure multiple cameras or to recover settings following a firmware upgrade.
Backing Up Camera Settings
1. Select Backup and Restore from the System menu.
2. Click Download Now, and then specify the directory in which to save your backup file.
3. Click OK to save the backup file.
Restoring Camera Settings from a Backup
1. Select Backup and Restore from the System menu.
2. Click Browse, locate your camera’s backup file, and then click OK.
3. Click “Upload and Restore”; the camera will restart and restore your camera’s settings.