Warranty

12/9/2020 Warranty — Pelham and White
https://www.pelhamandwhite.com/warranty 1/2
ACRYLIC
Pelham & White warrants, to the initial consumer purchaser, the surfaces of the bathtub and acrylic plinths to be
free of defects in material and workmanship during normal residential use for a period of 25 years from the date of
purchase. This warranty does not cover normal wear and tear or damage to the surface caused by the use of
chemicals that break the structural bonds in the acrylic material (see cleaning & maintenance page). Damage
caused by accident, misuse, or abuse is not covered by this warranty.
If any defects develop under the warranty from the date of purchase, we will, at our discretion, consider repairing
or replacing the defective part(s). Improper use or installation will immediately void the warranty. No other
liability or obligation is to be assumed. Proof of purchase (original sales receipt) must be provided to Pelham &
White with all warranty claims. Pelham & White will not be responsible for labor charges and installation or any
other consequential costs. In no event shall the responsibility of Pelham & White exceed the purchase price of the
product.
FAUCETS
Pelham & White faucets come with a limited lifetime warranty. The warranty applies to defects in workmanship
and finish. The above warranty does not apply to damages resulting from shipping, misuse, tampering, abuse or
ordinary wear and tear. Warranty for finish is void if proper care is not demonstrated.
OTHER METAL HARDWARE
Pelham & White drains, feet, plinths, cradles, and components are guaranteed to be free from defects in material,
workmanship, and finish at the time of shipment. Should any defects develop within 5 years from the date of
purchase, we will, at our discretion, consider repairing or replacing the defective part(s).
LEGAL RIGHTS
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Some states do not allow the exclusions of limitations of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. For warranty claims or questions, contact Pelham & White at 888-
560-5222.
DEFECTS
In the event of a defect covered by the limited warranties contained herein, you must notify your authorized
Pelham & White representative within 30 days after the date of the occurrence of the defect, and such
representative will repair or otherwise correct the defect within a reasonable time in
accordance with and after subject to the terms and conditions set forth herein. Pelham & White shall not be liable
for (a) the cost of shipping or otherwise transporting parts and materials necessary to correct any defect and (b)
any direct, indirect, incidental or consequential damages, (c) all tubs are thoroughly inspected for defects prior to
shipment and a follow up inspection is required after receiving the tub. Thus, the Pelham & White warranty will
not cover the cost associated with the removal and reinstallation of a defective bathtub.
NON-TRANSFERABLE