Warranty Guide

PELLA
®
VINYL WINDOW & PATIO DOOR LIMITED WARRANTY
IMPORTANT NOTICE: Read this entire Pella Limited Warranty and Limitation of Liability (“Limited Warranty”) before purchasing
or installing this product. By installing or using this product, you are acknowledging that this Limited Warranty is part of the terms
ofsale.
This Limited Warranty applies only to Vinyl Windows and Patio Doors manufactured by Pella. Pella makes the following exclusive
express Limited Warranties for Pella products installed within the United States and Canada, subject to the stated conditions
andlimitations.
Arbitration and Class Action Waiver (“Arbitration Agreement”)
YOU and Pella and its subsidiaries AGREE TO ARBITRATE DISPUTES ARISING OUT OF OR RELATING TO YOUR PELLA PRODUCTS
(INCLUDES PELLA GOODS AND PELLA SERVICES) AND WAIVE THE RIGHT TO HAVE A COURT OR JURY DECIDE DISPUTES. In
addition, if Your Pella Products were purchased directly or indirectly from a Pella Branded Distributor, You and the Pella Branded
Distributor agree to Arbitrate Disputes arising out of or relating to Your Pella Products and waive the right to have a court or jury
decide Disputes. YOU WAIVE ALL RIGHTS TO PROCEED AS A MEMBER OR REPRESENTATIVE OF A CLASS ACTION, INCLUDING
CLASS ARBITRATION, REGARDING DISPUTES ARISING OUT OF OR RELATING TO YOUR PELLA PRODUCTS. You may opt out
of this Arbitration Agreement by providing notice to Pella no later than ninety (90) calendar days from the date You purchased or
otherwise took ownership of Your Pella Goods. To opt out, You must send notice by email to [e-mail], with the
subject line “Arbitration Opt Out” or by calling 877-473-5527. Opting out of the Arbitration Agreement will not affect the coverage
provided by any applicable limited warranty pertaining to Your Pella Products. For complete information, including the full terms
and conditions of this Arbitration Agreement, which are incorporated herein by reference, please visit pella.com/arbitration or
email to [e-mail] with the subject line: “Arbitration Details” or call 877-473-5527. DE ARBITRAJE Y RENUNCIA
COLECTIVA (“acuerdo de arbitraje”) EN ESPAÑOL VER PELLA.COM/ARBITRATION. D’ARBITRAGE ET RENONCIATION AU RECOURS
COLLECTIF (“convention d’arbitrage”) EN FRANÇAIS SEE PELLA.COM/ARBITRATION.
LIMITED LIFETIME WARRANTIES FOR PRODUCTS INSTALLED IN OWNER-OCCUPIED SINGLE-FAMILY HOMES
This Limited Warranty applies only to Vinyl Windows and Patio Doors manufactured by Pella. Pella makes the following exclusive
express Limited Warranties for Pella vinyl windows and patio doors installed in owner-occupied single-family homes within the
United States and Canada, subject to the stated conditions and limitations.
Nonglass Materials and Workmanship. Nontransferable Limited Lifetime Warranty.
Pella warrants that all nonglass components of its vinyl windows and doors will be free of defects in material or workmanship that
significantly impair their proper operation and function for as long as Buyer owns and occupies the home into which the vinyl
windows and doors manufactured by Pella are installed. If Pella is given notice of a defect in materials or workmanship of a vinyl
window or door manufactured by Pella, Pella shall, at its sole option: 1) repair or replace the defective part(s) or product(s) (with cost
of labor included only within two [2] years of the date of sale by Pella or its authorized dealer) or 2) refund the original purchase
price. This Limited Lifetime Warranty is provided to the original Buyer and may not be assigned or transferred. Vinyl windows and
doors manufactured by Pella installed in other than owner-occupied single-family homes and glass are excluded from this Limited
Lifetime Warranty.
TRANSFERABLE LIMITED 20/10 WARRANTIES FOR PRODUCTS INSTALLED IN OTHER THAN OWNER-OCCUPIED SINGLE-
FAMILY HOMES AND LIMITED 20/10 WARRANTY FOR PRODUCTS INSTALLED IN OWNER-OCCUPIED SINGLE-FAMILY HOMES
Nonglass Materials and Workmanship. Transferable Ten-Year (10-Year) Limited Warranty.
This transferable Ten-Year (10-Year) Limited Warranty applies to other than owner-occupied single-family homes and automatically
replaces the Limited Lifetime Warranty for products installed in owner-occupied single-family homes, upon Buyer’s transfer of
ownership of the single-family home or at such time that the Buyer ceases to occupy the home, within ten (10) years of the date
of sale by Pella or its authorized dealer. Pella warrants that all nonglass components of its vinyl windows and doors shall be free of
manufacturing defects in material or workmanship that significantly impair their proper operation and function for ten (10) years
from the date of sale by Pella or its authorized dealer. If Pella is given notice of a defect in materials or workmanship of a vinyl
window or door occurring within ten (10) years from the date of sale by Pella or its authorized dealer, Pella shall, at its sole option: 1)
repair or replace the defective part(s) or product(s) (with cost of labor included only within two [2] years of the date of sale by Pella
or its authorized dealer) or 2) refund the original purchase price. This Ten-Year (10-Year) Limited Warranty may be transferred.