Operation Manual

Vanquish R Wave (P 5115)
19
Troubleshooting
If you experience any of the following difficulties in using player, use the following guide for help. Should any problem
persist, please visit www.pentagram.eu site and eventually contact PENTAGRAM Customer Service.
Symptoms Possible cause Solution
Fail to power on
Power off shortly after
power on
Low battery Charge the battery
The volume is set to 0 Turn up the volume
No sound output
Earphones not connected properly Connect earphone correctly
Player is stuck
Use Power switch to turn of and turn on
player or use RESET button Buttons doesn’t work
Button lock enabled Disable button lock
Fail to connect with the
computer
USB Cable doesn’t connected
correctly
Connect USB Cable correctly
Your system doesn’t meet player’s
requirements
Upgrade your system to meet the
requirements Fail to copy files
Flash memory error Format player’s memory and try again
Low battery Charge battery
Can’t recording
Space insufficient Delete some files
Can’t play video Format error Convert video file